Can’t even shop
Seems like there’s a decent variety of things but anytime I try to add something to my cart it never shows up in there. Can’t buy anything 🤷🏼♀️
Update: I have decided to delete this app as I still can’t do anything with it. Still can’t get anything to add to the cart and anytime I try to sign in to check the status on my books that I ordered it just takes me right back to the login. I don’t know if it’s a bug issue but until something is resolved I won’t be using the app.
Update: I have decided to delete this app as I still can’t do anything with it. Still can’t get anything to add to the cart and anytime I try to sign in to check the status on my books that I ordered it just takes me right back to the login. I don’t know if it’s a bug issue but until something is resolved I won’t be using the app.
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Log In Problem
I just deleted and reinstalled the app and it still won’t let me login into my account to order my books. I had to do it on Safari. This is ridiculous. Please fix this login situation.
Glitchy
I had to delete the app because I was so frustrated. I log in and it immediately logs me back out, it’s difficult to navigate at times, it glitches and closes the app, they advertised a 10% off coupon when you downloaded the app, however it was nowhere to be found. I recommend sticking to your colleges bookstore website
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Grand Rapids Community College Not Listed
GRCC bookstore was recently acquired by BN. The school isn’t an option on the app. I received an email from the store stating if I downloaded the app I get 10% off my order. Well, I can’t register in the app because my school isn’t there. The app says to then search the “short name”, GRCC isn’t listed.
Waste of time.
Waste of time.
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Worst App ever
There’s no way of finding any books or any materials. App is filled with its own praises and advertisements, like why are you up selling the app when it’s already downloaded?! Couldn’t find the search option for anything. Literally the worst app ever
keeps crashing
App keeps crashing each time I’ve tried to log in so I haven’t been able to use it to order my books this semester. I used to like how convenient this app was. Now it’s just annoying.
App
Downloaded the app to buy my textbooks to receive the 10% off and the app doesn’t even allow you to add books to your shopping cart. Go on the website just fine but can’t do it through the app.
So many bugs
Do you like to press buttons that are labeled something but do nothing? Do you like pop ups? Do you like bad UI/UX? Do you like using apps that don’t bother hiding that they’re trying to sell you something or sell your data? Do you love unreliability? Do you love running into three bugs per input? Well my friend do I have the perfect app for you! This app checks all those boxes and then some with so many examples of horrible UX.
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I can’t even sign in to my account
I got this app hoping it would make it easier to keep an eye on my bookstore order. I have tried over and over to sign in to my bookstore account and it won’t even recognize that I’ve signed in. It just keeps telling me to sign in if I click on the account icon. Haven’t even had it 20 minutes and I’m already deleting it. Trying to get it sorted is more hassle than it’s worth for me.
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Not very efficient
I got this app so that I could have an easier time seeing and buying my course materials. However, the textbook feature has a bug or something and it complicates the entire process. I have an easier time simply getting on my laptop like I was from the beginning.
Very Buggy!!!
Loaded this twice. Setup a login both times. Would not recognize my login when I tried to sign in….. same ID/PW both times. It tells me that one or the other is wrong and to try again.
Id give this a “zero stars” if I could
Id give this a “zero stars” if I could
Wow really bad
Just use a browser and the website. I know that’s not great, but this app is worse.
The app tracks your phone use way beyond what is necessary. V hostile. Plus it won’t even show me the books for my courses.
Dea BN: don’t tell me to contact you re issues. Just write an app that works properly. It’s not our job to fix your horrible app for you or to contact you I’ve by one re problems you won’t or can’t fix.
BN is a big company. How come they can’t manage to hire people can’t write a usable app?
The app tracks your phone use way beyond what is necessary. V hostile. Plus it won’t even show me the books for my courses.
Dea BN: don’t tell me to contact you re issues. Just write an app that works properly. It’s not our job to fix your horrible app for you or to contact you I’ve by one re problems you won’t or can’t fix.
BN is a big company. How come they can’t manage to hire people can’t write a usable app?
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New updated App
Do Not. Do Not order college textbooks through this new updated app!! Used the old app for 3 years and it was perfect. New app double orders books and orders things that are not even clicked on. Wait til this fix this as they are extremely disorganized and communication with the local college bookstores is zero.
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Doesn’t work
I keep trying to purchase text books and other items from my school store. It doesn’t work. It keeps asking me to log in even though I’ve logged in. Search buttons don’t do anything and purchase buttons in sport wear don’t work.
Why delete my cart?
When the app works and you shop around. You’re not allowed to shop for more then one item? I’ll add an item to my cart go to another section of the store. Thought I had a whole cart of stuff but turns out everything was deleted from my cart.
App is either overloaded or just plain broken.
App doesn’t know you’ve signed in and empties shopping cart. I tried adding a product to my cart, then continued shopping for another item and when I put that in my cart, only the second item showed in my cart - the first was removed. This app also gets stuck sometimes and becomes unresponsive. I just used my laptop to shop instead and placed my order much easier. Also, I signed in to see the status of an order I previously placed, I clicked on the order and it wants me to sign in again. I’d also say that enticing students to download and use this app with a 20% off coupon, that doesn’t work on “online only” items - in your ONLINE store - is quite a ripoff and horrible clickbait. I’ve wanted one of your $70 hoodies for a while, but not a budget conscious choice, so I figured 20% off would be great. I guess my participation in using your app only gets full price. Oh, well. Ordered a keychain for my 6-year old daughter and got $1 off instead. Some serious programming help is needed.
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Hard to scroll
While it helps me figure out what books I need and such, when I look at my list, it won’t scroll. It just bounces up and down if that makes sense. It doesn’t do that with my other apps
Terribly buggy
If you leave the app and come back to it, it will empty your cart. Also, it doesn’t allow you to scroll through all of the items on some pages. For instance, I was looking for hats and had to swipe down several times for it to allow me to start scrolling through the items. It would just bounce up and down first. Several other bugs as well. I’m honestly not comfortable making a purchase for fear that it will not go through.
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Doesn’t work
The app doesn’t work I have a textbook for pickup but every time I click the pickup button it says error and that they can’t find my order. I even try manually putting in the pickup information but it doesn’t find my order even though it shows it under my activity feed. I’ve even gotten a confirmation email from my school that the order is ready for pickup.
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Waste of time
I got there on time to my arrival and it’s so funny they say curb side pick up for cars that by the side walk made out of concrete not the entrance of the school .. then no body picks up the phone the security that’s supposed to “help out” plays foogazie for me this app is piece garbage n Sonia the quality assurance backing it ... 2020 n is site 45 mins to be empty hand
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