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My DEDDiE App

My DEDDiE App

Report power failures

0 ratings
4 reviews
🔧 Utilities

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 22, 2020
  • February 1, 2024

Developer

HELLENIC ELECTRICITY DISTRIBUTION NETWORK OPERATOR S.A. H.E.D.N.O.
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My DEDDiE App screenshot #1 for iPhone
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⭐4
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🔄6+ apps
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❓8 answered
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📦w/o updates
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About

Report power outages, manage your electricity supply, and view consumption data. This app offers direct access to customer service, allowing you to submit various requests and receive important notifications.

✓Report power outages
✓Manage electricity supply requests
✓View consumption statistics
✓Receive outage notifications
✓Submit meter readings
✓Interact with customer service chatbot
Show original description

What's New in My DEDDiE App

4.4.0

February 1, 2024

The version includes new functionality such as : • Search beneficiary of Environmental Residential Tariff based on supply number. • Search of expiration date of Licensed Electrician Certification (LEC) validity based on supply number. • Estimated calculation of participation cost of new consumers connection (for Low and Medium Voltage).

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User reviews

Most RecentHighest RatedLowest Rated

OKish with many issues

1. Version 4.5.7 keeps crashing, and once you log in it asks user to “update to latest version”, when you ALREADY HAVE the latest version. It then crashes. This tells me lack of thorough testing.

2. Why does the App requests user to log in with Taxis credentials?..
Christos KokkolisChristos Kokkolis

Great app

Excellent app! Very useful
Nick DhespoNick Dhespo

Disappointing Great Idea

This app is a great idea but it is disappointing because it doesn’t have English language as stated. It only has Greek. Maybe next version will fix this?
Yellowbug72400Yellowbug72400

Unbrauchbar auf Apple devices

Es ist nach installation aif iPhone 6S, 7S, iPad Pro nicht zu gebrauchen.
Nur Griechischer Sprache zeigt sich, es ist nicht zu ändern.
Also völlich unbrauchbar wenn nicht die GR Sprache beherst.
Wie üblich in Griechenland leider.
dirkovisiondirkovision

FAQ

How do I report a power outage with My DEDDiE App?

You can report a power outage directly through the app by navigating to the reporting section. The app allows you to recall existing reports and view an overview of current outages.

Can I manage my electricity connection requests through My DEDDiE App?

Yes, My DEDDiE App allows you to submit various requests related to your electricity supply, including new connections, changes in power capacity, and unification of supplies.

What kind of consumption data can I view in My DEDDiE App?

You can view consumption statistics and history of meter readings for up to 5 years, along with load profile graphs for telemetered supplies. Consumption graphs comparing current and previous years (up to 2 years) are also available.

Does My DEDDiE App provide notifications about power outages?

Yes, the app provides automated notifications for scheduled power outages. You can also receive notifications for upcoming meter reading dates and status changes of submitted requests.

How do I log in to My DEDDiE App?

You can log in using Taxisnet-based authentication for full functionality. Alternatively, you can use the app as a guest for limited features.

Is My DEDDiE App available on multiple devices?

My DEDDiE App is supported on iPhone, iPad, and iPod devices, indicating broad compatibility within the Apple ecosystem.

How often is My DEDDiE App updated?

The app was last updated on February 1, 2024, with version 4.4.0. This suggests regular updates to improve functionality and address any issues.

What is the age rating for My DEDDiE App?

My DEDDiE App has an age rating of 4+, making it suitable for a wide range of users.