My ETA

My ETA Driver is the mobile app for drivers and field staff using the My ETA platform. My ETA helps businesses deliver a better arrival experience for customers with live tracking, SMS updates, real-time ETA visibility, and two-way customer messaging. To use this app, your business must first create a My ETA admin account at myeta.co. From the admin portal, you can add drivers, create jobs, manage your team, and send customer tracking links. When a driver starts a job, My ETA automatically sends the customer a tracking link via SMS. Customers do not need to download an app — they simply open the link in their phone browser to view live progress and arrival updates. Drivers can also send and receive customer messages directly within My ETA. Customer replies stay connected to the relevant job, helping drivers and customers communicate without relying on the driver’s personal SMS service. My ETA is built for businesses that visit, deliver, move, install, repair, collect, or provide services at customer locations. Great for: • Moving companies • Couriers and delivery teams • Tradespeople • Mobile service providers • Installers and technicians • Cleaning and maintenance teams • Field staff and appointment-based businesses Key features: • View and manage assigned jobs • Start jobs and automatically begin customer tracking • Customers receive SMS tracking and arrival updates • Two-way customer messaging from within the app • Customer replies remain linked to their job • Live ETA and tracking page works in the customer’s browser • No customer app download required • Admins manage jobs and drivers from myeta.co • Helps reduce “where are you?” calls • Improves customer communication from dispatch through to arrival Important: My ETA Driver requires a My ETA admin account. Businesses must first create an account at myeta.co before drivers can use this app.