The best stories
Response from developer
Thank you so much for your kind words! š We're thrilled to hear you're enjoying the app and re-reading your favorite stories! For the issue with the one story, please email us at reviews@my-fantasy.life, and weāll help you out ASAP. We're also working on adding more books soon, so stay tuned! šāØ
I LOVE My Fantasy
Response from developer
We're thrilled to hear you love the game and are enjoying the stories! šš„ Your excitement and detailed feedback mean a lot to us. Weāre committed to keeping the app smooth and engaging. If you ever encounter any issues or need assistance, donāt hesitate to reach out at support@my-fantasy.life. Thank you for your support and enthusiasm! šš
I LOVE My Fantasy
Now-the stories. They are so HOT!! Every one of them!! Iāve been through like 7-10 books. I have one story going on my phone and one on my iPad. The stories are SUPER SEXY. I LOVE IT!!! š
Keep up the good work. Please donāt glitch it up? Thank you!
Oh yeah! I forgot to tell you, you get to read the stories for long times in between āchoicesā. Youāre not spending diamonds every other page like other apps. Other apps are a total rip off and it reads like a teenager wrote it. This app is much more sophisticated and did I mentionā¦.HOT!!!
Full of glitches, bad customer service and way too expensive
A few months ago, I deleted the app to make room for my phone but has a chance of heart and decided to redownload it again a few weeks ago. Despite logging into my old account, all of my old diamonds/tickets went away! I submitted multiple emails to customer service and only received an unhelpful generic response that didnāt even solve my problem. As of today I still havenāt gotten any reply, my diamonds/tickets are still missing and I paid a lot for them!
Not worth downloading or attempting until they fix their glitches and customer service issues. Such a shame!
Response from developer
Dear Valued Customer, Thank you so much for notifying us about the issue and allowing us to address it. We understand how that must have impacted your experience with our product. Please, contact us via support@my-fantasy.life, and we will help you! Have a wonderful day! My Fantasy Team
Ridiculous
Response from developer
Thank you for sharing your thoughts š. We understand how frustrating it can be when making good choices depends on gems. Your feedback is valuable, and we'll pass it on to our team as we look for ways to improve the experience. If you have any questions or suggestions, please contact us at support@my-fantasy.life. We're here to help! šš¬š®
Questionable at the moment
At the moment its questionable for the past 2 days the book Iāve been reading has stopped working, it wonāt allow me to click on to the next page Iām unsure if it has anything to do with the recent update. Just kind of disappointing as I have been given a book pass for this book today however Iām unable to use it as itās not working. Tried reaching out to support not heard anything back as of yet.
If they could sort the bug out it would be 5 stars! So many opportunities to earn diamonds too!
Response from developer
Thank you so much for your kind words and for your support! We're thrilled to hear that you're enjoying the books. We're sorry about the issue you're experiencing. Please reach out again to our support team at support@my-fantasy.life, and we'll do our best to resolve this as soon as possible. Thank you for your patience! ššš
Amazing game, but⦠with its flaws
(Edit) Additional note: The app is no longer on the Australian App Store either so I canāt play it anymore even though I used to have it.
Response from developer
Dear Customer! Thank you for taking the time to give us feedback. Weāre glad to hear that you use our app, and weāre happy to forward your experience and feedback to our team for review. We are always striving to improve our products and appreciate the input from users like you. We will continue to work on providing a great experience, new features, and improvements with updates. Thank you for caring and helping to make our app awesome. Scarlett, My Fantasy Team
Terrible
Edit: I contacted customer services as you asked. Pointless and a waste of time. I received a response that wasnāt a response. Shame you ruined a good app.
Response from developer
Dear Valued Customer, We appreciate your feedback, thank you for using our app and sharing your experience. We want to express our sincere apologies for all the issues you have encountered. We find that the causes of these concerns can differ depending on your specific situation and we would love to learn more about your circumstances. Please give us the opportunity to take a closer look at this by contacting our Support Team at support@my-fantasy.life. We hope that this situation will be resolved and you will continue enjoying the app. We look forward to speaking with you! Best Regards, My Fantasy Team
Donāt change the artwork!!
However started reading Scarlet Seduction and find it distracting because of the new character artwork. Hoping this is not a new trend, hate the new look, please change it back!! Canāt continue reading this book because of that, but will continue the other new books that have the old artwork.
Response from developer
Dear Customer! Thank you for your review. We are deeply sorry to hear that you had a negative experience with our app. Could you please contact us at support@my-fantasy.life and tell us the names of the books that should have been released? We will do our best to make your experience with My Fantasy more positive! Looking forward to hearing from you. My Fantasy Team
I love this game butā¦(my problem with My Fantasy Game)
Response from developer
Dear Customer, Thank you for your review! We do understand your disappointment over this, but the Rooms section is no longer available for Android users due to the Google Play Market Policies. Thank you for understanding! Please contact us at support@my-fantasy.life anytime if you need any help. Have a great day, My Fantasy Team
Itās good butā¦
Response from developer
Dear Customer, We appreciate your feedback. We are sorry to hear that you had an inconvenience with our app. Certainly, we'd like to better understand your concerns about the app's inappropriateness. What do you mean by the "diamond rule"? To address this and work toward a solution, we kindly ask you to reach out to us directly at support@my-fantasy.life. We genuinely value your feedback and are dedicated to assisting you in resolving any issues you may have encountered. Looking forward to hearing from you. My Fantasy Team Oliver
Fix the daily spin so it wonāt just land on 2 diamonds or 1 ticket
Response from developer
Dear Customer, Thank you for reaching out to us! We appreciate your feedback, thank you for using our app and sharing your experience. We apologize for this issue and promise we are working on enhancing the performance of our app in every way and making our app more available. Our developers will analyze the problem that you informed us about and try to find out what can be done to resolve it. Regardless, we hope you decide to give our app one more try and we wish you all the best. Have a nice day! My Fantasy Team, Miia
Great, but some issues
Response from developer
Dear Valued Customer, Thank you for your review! We want to highlight that our app is provided at no cost, and acquiring diamonds without charge is always an option. While there's the opportunity to enhance your gaming experience through subscription options, you can always get diamonds for free in several ways: Daily user rewards, completing daily tasks, accomplishing challenges, finishing the chapters or watching the ads. We will forward your message about the process of getting diamonds to our Product Team for consideration. If you wish to cancel your subscription or proceed with a refund, we are always here for you. For now, we apologise for the inconvenience this has caused and hope that you'll give us another chance. If you have any questions regarding the app, don't hesitate to contact us at support@my-fantasy.life. Have a wonderful day, My Fantasy Team Oliver
Predatory and inappropriate
Response from developer
Dear Customer, We want to apologize for the ads you have encountered. We want to start the investigation from our side and eliminate it immediately, but we need more information with details for the ads you have seen. Please contact us at support@my-fantasy.life and we will everything possible to remove it. We appreciate feedback from our Customers and want to help in resolving this problem as soon as possible. Hope to hear from you soon, My Fantasy Team Oliver
Do not play
Edit to respond to the developer: you say that there are multiple ways to get diamonds; yes, how many per activity? 1-2. And how many diamonds do you need for the premium choice? 20+. So your response being āthere are various ways to get diamonds for freeā is not adequate because you cannot get enough for a single choice in one of your stories. Ridiculous
Response from developer
Dear Customer, Thank you for your feedback! We are sorry to hear this is how you think about My Fantasy. Let me assure you that a subscription or any other purchases are unnecessary to buy, as various ways to get free diamonds are available. Daily user rewards, completing daily tasks, accomplishing challenges, finishing the chapters or watching the ads and more were made for our Customers to earn diamonds. Meanwhile, if you have any additional questions, feel free to ask us at support@my-fantasy.life. Have a wonderful day, My Fantasy Team Oliver
Conflicted
Response from developer
Dear Customer, Thank you for your honest feedback. We are sorry to hear that you received poor customer support service. Please be advised that our Team can always assist you with progress transfer between your accounts if there is a need. We hope you managed to process the refund with Apple. We understand how difficult it may be to contact us after such disappointment you mentioned, but still, we will try once again to fix the issue you wrote about. Please reach out to us at support@my-fantasy.life, and we will do our best to provide you with appropriate assistance. Look forward to your reply, My Fantasy Team Oliver
get rid of dims
Response from developer
Dear Customer, We are sorry to hear you are not satisfied with our app. We can understand the situation you reported with diamonds, but there is always an option to get diamonds for free. To get more information about it, please contact our Team at support@my-fantasy.life. We are here to help:) Also, feel free to tell us more about your experience. We want to assure you that this information will help us develop our product. Warm regards, My Fantasy Team Oliver
Pay to Play
Response from developer
Dear Customer, Thank you for your detailed review! It allows us to grow and develop our app. We are deeply sorry for such an experience with our app, and we can understand your frustration over the options you informed us about. Let me inform you that you can have more Premium choices with diamonds. Diamonds can be received for free in several ways. Among the various ways of receiving free diamonds, you can choose something for you: Daily user rewards, completing daily tasks, accomplishing challenges, finishing the chapters or watching the ads. Please email us at the support email address and we will tell you more about it at support@my-fantasy.life. Have a great day, My Fantasy Team Oliver
LOVE THIS APP however Iām a little agitated
Response from developer
Dear Customer, We are so happy to get such kind and constructive feedback! Many thanks for your interest in our products! Weāre glad that you enjoy our product, and we're happy to forward your comment to our team, which continues to work on providing a great experience and making our app more available. If you would like to share additional feedback, reach us at support@my-fantasy.life. Best wishes! My Fantasy Team, Miia
