Glitchy connection & poor support
Cool idea
Doesn’t Work
Response from developer
Hello Jupiter, we are sorry to hear you are having problems with the My First Robot app. It sometimes comes to connection problems, but if you follow the FAQs on our website you should be able to connect the robot with the app: https://www.tinkerbots.com/support/ If none of this is helping you, please send an email to our support team: support@tinkerbots.com. Name the devices you used to connect the robot with and the iOS Version. Our technical support will then help you finding out where the problem is. Kind regards - The Tinkerbots-Team
Worst toy ever
Such a waste of time and disappointment.
Tinkerbot should be ashamed of selling such awful toys.
I will share my experience with everyone.
Please do not buy any toy from this company.
Response from developer
Hello, we are very sorry to hear you are so disappointed by our app. Please have a look at the FAQs on our website: https://www.tinkerbots.com/support/ Maybe an update on the newest version of the app could also help you. If the problem still exists, please send an email to our support team: support@tinkerbots.com. They will find out what the problem is and will help you. Kind regards - The Tinkerbots-Team
Can’t pass charge screen
Response from developer
Hello Ezekiel, sorry to hear you were having problems with the the My First Robot App. We had an Update some weeks ago that fixed some of the problems. Maybe you could have a look if you can connect the robot to the app after the update. We also have a support page on our website, which gives answers to common problems. If the problem still exists please send an email with naming the devices you used to support@tinkerbots.com. Our team will try to help you fix the problem. Kind regards, the Tinkerbots-Team
Great toy!
Response from developer
Hello, thank you for your good and kind review. We are happy that you and your child liked our Tinkerbots and the app. We are planning on some new levels soon, but haven't yet started working on that. But we hope it won't take that long until you can go on playing. Thank you and kind regards, the Tinkerbots-Team
App won’t recognize that robot is fully charged
Response from developer
Hi, we're sorry to hear you are having problems with our app and the Tinkerbots set. Of course this is not the way it should work. If you still couldn't pass the charging screen, please send an email to our support team, so that they can help you: support@tinkerbots.com.
No sound
Response from developer
Hi, We're sorry to hear that you're having problems with our app. The sounds does not come from the robot itself, but only from the app. So if you turned on your speakers and still can't hear a thing, it would be the best if you could contact our support-team and send us an email to support@tinkerbots.com
