My First Robot App User Reviews

Top reviews

Glitchy connection & poor support

My son had fun building the robot and coding it for a year, then the robots stop connecting via Bluetooth. Have emailed the company twice, run several debugging things with no luck. Posting a review hopefully that public facing comments get a better response.

Cool idea

Everything works great and is pretty cool. My problem is I spent the money on the robot we put it together and to only find out you have to complete level 90 on the game before you can even unlock the remote. Level 90 really I’m pretty ticked about that

Doesn’t Work

Bought for my student. They Spent so much time building it, but when it came time to connecting at the app kept glitching out. Never got to actually see it work.

Response from developer

Hello Jupiter, we are sorry to hear you are having problems with the My First Robot app. It sometimes comes to connection problems, but if you follow the FAQs on our website you should be able to connect the robot with the app: https://www.tinkerbots.com/support/ If none of this is helping you, please send an email to our support team: support@tinkerbots.com. Name the devices you used to connect the robot with and the iOS Version. Our technical support will then help you finding out where the problem is. Kind regards - The Tinkerbots-Team

Worst toy ever

I don’t usually write any reviews by my son was so excited to play the robot , just to find out the app would not connect and would not play the robot.
Such a waste of time and disappointment.
Tinkerbot should be ashamed of selling such awful toys.
I will share my experience with everyone.
Please do not buy any toy from this company.
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Response from developer

Hello, we are very sorry to hear you are so disappointed by our app. Please have a look at the FAQs on our website: https://www.tinkerbots.com/support/ Maybe an update on the newest version of the app could also help you. If the problem still exists, please send an email to our support team: support@tinkerbots.com. They will find out what the problem is and will help you. Kind regards - The Tinkerbots-Team

Can’t pass charge screen

This is the same problem someone else is experiencing, it would seem. The robot is fully charged, but the app glitches out and tells me to plug the robot in again. Quite disappointing.

Response from developer

Hello Ezekiel, sorry to hear you were having problems with the the My First Robot App. We had an Update some weeks ago that fixed some of the problems. Maybe you could have a look if you can connect the robot to the app after the update. We also have a support page on our website, which gives answers to common problems. If the problem still exists please send an email with naming the devices you used to support@tinkerbots.com. Our team will try to help you fix the problem. Kind regards, the Tinkerbots-Team

Great toy!

I was a bit worried before buying this robot when looking over all of these reviews. With that being said, my five year old and I have had great success with both the app and the toy. We got through the 90 levels and would love to continue with an expansion pack if we could. Hint hint... My five year old has had a lot of fun playing and learning how to code using the drag and drop approach to coding. Also, the building instructions being released throughout the levels, is an awesome idea, as the robot evolves from level one to level 90. My child was excited to reach these goals every time. Great job!
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Response from developer

Hello, thank you for your good and kind review. We are happy that you and your child liked our Tinkerbots and the app. We are planning on some new levels soon, but haven't yet started working on that. But we hope it won't take that long until you can go on playing. Thank you and kind regards, the Tinkerbots-Team

App won’t recognize that robot is fully charged

Our very first attempt using the app and robot, and the experience is disappointing. It takes a long minute for the app and robot to connect via Bluetooth, and once they are connected all the app will do is tell me to follow the on screen instructions, which are to plug the robot in for charging. It’s already been plugged in and should be fully charged according to the solid amber light on the robot. Haven’t been able to do anything else with the app and robot. But, watching the animation instructing me to plug it in is great fun.
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Response from developer

Hi, we're sorry to hear you are having problems with our app and the Tinkerbots set. Of course this is not the way it should work. If you still couldn't pass the charging screen, please send an email to our support team, so that they can help you: support@tinkerbots.com.

No sound

Sound does not work on app or on robot. Very disappointing.

Response from developer

Hi, We're sorry to hear that you're having problems with our app. The sounds does not come from the robot itself, but only from the app. So if you turned on your speakers and still can't hear a thing, it would be the best if you could contact our support-team and send us an email to support@tinkerbots.com