Can’t submit a claim
Since your upgrade to the app I can’t submit a claim
Response from developer
We appreciate you taking the time to provide feedback about our app. We have shared this information with our team for further review. Please feel free to contact our Customer Service Department at 844-516-3658 if you need further assistance.
Terrible
Worst app and worst healthcare company I’ve ever dealt with.
Very slow to respond on iPhone
Great layout.
Easy to use.
But it takes over 30 seconds to navigate within the app.
Easy to use.
But it takes over 30 seconds to navigate within the app.
Does this help patients or clerical staff?
Maybe things will get better, but so far I’m finding the app to be the most complicated reimbursement mechanism I’ve ever seen!
Decidedly NOT User Friendly
Difficult to navigate. Not intuitive. Can’t tell what’s been spent bs what’s left. No indication that reimbursement checks have been sent. Terrible app.





