My HKT User Reviews

My HKT
My HKT
Hong Kong Telecommunications Limited

Top reviews

Grateful for supporting the disaster victims in Tai Po

Emergency services help disaster victims overcome difficulties.

Terrible, never works on first try

Always “under maintenance.” Have to try to login dozens of times before I can get what I need

Always Down

Always running system updates and maintenance during inconvenient hours.

This company ask ppl to submit proof of address.

This ppl think Honest ppl do not exist anymore? This is an insult to me. I will not like it.

A joke of an app

The company that’s responsible for me connecting to the Internet can’t seem to make a functioning app to pay your bill. Logs out constantly or flashes the same system maintenance alert for 6 attempts before finally letting you in. Please hire some software developers that actually know what they’re doing.
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App doesn’t work anymore

Can’t open, can’t update, can’t pay my bill.

Works but could be better

Does everything you want but design could be improved and it doesn't support iPhone 6 and above resolution.

Not stable and has some usability flaws

It's ironic that a telecom company can't make a usable app. The built-in chat function can't work if you try to reload it. It says other windows need to be closed first but there is no way to close them. I've spent more than an hour wasting my time trying to get in contact with them. Just bad service and this is what happens when u had a monopoly.
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