My HKT Reviews: Is It Legit?

My HKT
My HKT
Hong Kong Telecommunications (HKT) Limited

Customer Experience

Positive experience8.3% of reviews
Neutral8.3% of reviews
Negative experience83.3% of reviews

~ Based on 12 written reviews from the US App Store.

Is My HKT Safe?

Not enough ratings yet to assess My HKT.

Is My HKT Legit?

My HKT appears to be a legitimate app. AppsHunter Legitimacy Score for My HKT is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Grateful for supporting the disaster victims in Tai Po

Emergency services help disaster victims overcome difficulties.

Terrible, never works on first try

Always “under maintenance.” Have to try to login dozens of times before I can get what I need

Always Down

Always running system updates and maintenance during inconvenient hours.

This company ask ppl to submit proof of address.

This ppl think Honest ppl do not exist anymore? This is an insult to me. I will not like it.

A joke of an app

The company that’s responsible for me connecting to the Internet can’t seem to make a functioning app to pay your bill. Logs out constantly or flashes the same system maintenance alert for 6 attempts before finally letting you in. Please hire some software developers that actually know what they’re doing.
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App doesn’t work anymore

Can’t open, can’t update, can’t pay my bill.

更新極頻繁

mmmmmmmm

無法查看帳戶balance

都不知這個月網費繳咗未

罔顧用戶體驗的更新

一旦app更新則用戶必須更新才能進入app查看。等同挾持用戶權益。

Works but could be better

Does everything you want but design could be improved and it doesn't support iPhone 6 and above resolution.

Not stable and has some usability flaws

It's ironic that a telecom company can't make a usable app. The built-in chat function can't work if you try to reload it. It says other windows need to be closed first but there is no way to close them. I've spent more than an hour wasting my time trying to get in contact with them. Just bad service and this is what happens when u had a monopoly.
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更新太頻繁

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