Great app ;)
Useful information!
terrible
how does this even exist?after so many tries kn the said password to log in,it doesn’t work! so frustrating.Apart from that,the modem should come in 2 dsl cables because unfortunately,it needs two canles to connect alart from the other red cable.instructions and proper set up needs to be written as the app doesn’t freakin’ work!
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Can’t even connect even though I’m right next to the modem
Horrible at best, can’t even log into the app, even the employee at the Vodafone store suggested me NOT use it, I would love to use an app that actually allows me to get past the login page, please use a different app provider or fix this one.
Vodafone Delete This App
Vodafone why the heck do you use this app? Do the 100s of 1 star reviews not persuade you it’s junk? Doesn’t work, buggy, useless, awful.
Worst set up up I’ve ever experienced
Don’t bother using this app to set up your router, it doesn’t work. Simple as that. Different errors at every attempt. Including the classic ‘Oops, something went wrong, please try again later’. Connect to the router directly instead.
Won’t work no matter what!!
Honestly it’s such a bad app. I can’t access it at all! Tried everything. I specialise in IT- even I can’t get it to work. Always says “Modem not connected”. So hence I can’t access the app to do anything at all.
Terrible
Cheap and unhelpful like everything TPG/Vodafone creates. Unaware when setup succeeded (if it does so), freezes, crashes, slow as treacle. Awful
I can’t give zero stars
The app is useless, I have been trying for the past three hours to use it and it just tells me that there is a firewall, a VPN that I need to remove (there is none) or wait a few min. Internet works just fine but I can’t install the mesh units that came with it not rename and edit my network. Does anyone at TPG actually use the app or read these reviews? It has not been updated in more than year (writing this in Sep 26).
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QR code doesn’t work
The camera on the QR code doesn’t connect.
Don’t even need the app.
Don’t understand why people are complaining about the app, it’s basic and simple. You don’t even really need it connect your 5G modem. It’s already plug and play out if the box. I simply just turned mine on, took a few minutes to boot up first time, waited for a solid blue light, scannned the QR Code on the base of the modem, and my phone and other devices were connected. What’s so hard?
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Useless app 0 stars
I moved internet providers and part of my upgraded internet plan was a 'wifi 7 modem', which comes with this app. I tried setting it up but it hasn’t worked once. Followed all instructions, but the app can’t connect to the modem. Have deleted and reinstalled app (as per troubleshooting guide) so many times…simply I can’t access the app…at all. However, my home’s wifi network is working fine. I wish I could give it 0 stars because I can’t use it.
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HORRIBLE
This app ABSOLUTELY SUCKS terrible experience I would not recommend to my worst enemy.
Stupid app
Stupid app. Doesn’t work after logging in useless
Worst app I ever used
That is the worst app I ever used. Not able to login in the beginning. Then it is very slow to react on every page. Not useful at all! Avoid TPG app I would say
Don’t waste your time downloading
As everyone else points out, this is a junk app that provides nothing useful.
Very very bad app
1st time connecting and lack in the middle, tried so many times and tried every ways to restart it. But doesn’t work. How much money the company spend on this APP? Better check who took those money, coz the APP is TERRIBLE!!
Worked pretty well
I recently got a new modem and was instructed to download this app, it worked pretty well a small bump at the beginning but from there it’s been really good and easy to use, way better than some of the other company’s set ups
Useless and frustrating
Just delete the app from the store, it serves no purpose and only brungs frustration. It seemed to work on the first try (had still to open and force close the app a bunch of times) but wasn’t able to update any if the wifi name or passwords. Now the next day impossible to connect to the modem how hard I try, the password seems to have changed for some reason?
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Useless
Don’t even bother, 1.1 rating tells it all, if you could give a zero star it would be more accurate. As everyone says you can connect anything
Pathetic app
Like everyone else, the app can’t connect to the modem once wifi is established and i can’t update the wifi settings. Absolutely useless.