Diabolical
This app is a genuine joke it’s embarrassing that multiple providers are using a literally broken app.
Anyway I wanted to split my bands and couldn’t get into this app but in the end all I had to do was enter the ip address into the Google search bar and use the password on the bottom of my modem to log in the back and no need for this pathetic app at all. Hopefully this helps someone else
Anyway I wanted to split my bands and couldn’t get into this app but in the end all I had to do was enter the ip address into the Google search bar and use the password on the bottom of my modem to log in the back and no need for this pathetic app at all. Hopefully this helps someone else
Show more
Seriously, where are all the software engineers?
I cannot believe a billion dollar company can’t come up with an App that is actually functional? And they make it so hard for people like me who has a computer science degree to get a job in their company… what are you guys doing my fellow programmers?? My uni project software is 1000 times better than this one
Show more
Doesn’t work
Absolute garbage. You can’t login properly, doesn’t accept what password you put in. when the app starts acting like it’s logging in it just sits on one loading screen for 20 minutes until I gave up. Followed instructions & i have deleted and restarted. The app does not work. What a joke.
Horrible
Who ever came up with the idea of this app is truly inexperience.
The worst app.
Doesnt work.
After setting up it says not connected and cant even go in for basic configratuon, saying my modem is off yet i am using that modem to write this review.
If tpg ever try to charge u for this modem after cancelling their service, please write to TIO and have this waived. Truly horrible product.
The worst app.
Doesnt work.
After setting up it says not connected and cant even go in for basic configratuon, saying my modem is off yet i am using that modem to write this review.
If tpg ever try to charge u for this modem after cancelling their service, please write to TIO and have this waived. Truly horrible product.
Show more
This is by far the most difficult app to use I’ve ever encountered
I’ve never come across an application as hard to use as Vodafone’s My Internet Connect. After reopening the app and signing in again, it always says ‘Cannot connect to modem.’ To continue using it, you have to forget the Wi‑Fi network, delete the app, reinstall it, and sign in again from scratch. This is extremely frustrating.
Show more
Rubbish
App worked when first downloaded, got through to changing my password and wouldn’t allow me to continue, so I closed the app and tried to reopen it and was never again able to connect to the modem. I have deleted and reinstalled more times than I can count, and not once have I been able to access the app again. Based on the other reviews, it’s nothing I’m doing wrong, as this app appears to be a useless pile of junk
Show more
Frustrating as Eff
Unbelievably the worst app I’ve ever used, used for first 5 min when I got new internet with Vodafone 500mbps- wifi works perfectly but app stopped working after 5 min, since then it won’t let me connect and keeps saying the same thing “modem can’t connect to wifi”, I think they need to look into it or go with another app which actually works. 0/0 marks. WORST APP EVER IN THE HISTORY OF THIS UNIVERSE :|
Show more
Unsure about all the bad reviews.
I just used this app to connect my new Vodafone NBN service and mesh modems. The process was quick and seamless. I had no issues with the app and recommend.
Archaic, non functional, and frustrating
This app is frustrating for anyone who knows what they’re doing, and not insightful enough for anyone who doesn’t.
After initially setting it up, the app could no longer be accessed. I ended up just logging into the web interface instead, using the routers IP address.
From what little time I got to try using the app, I didn’t get much of a chance to look into any of the features, but from what I remembered seeing, it didn’t allow much configuration, re: changing the subnet IP, bridging, or even changing the broadcast SSID.
Changing the password to log into the interface simply wasn’t allowing a change to be made, despite fulfilling all of the requirements required for a strong password.
It just became frustration after frustration. There are probably dozens more problems that I would have discovered, before I decided to delete the app.
Save yourself the torment, and just use the web interface. The app just becomes a hindrance.
After initially setting it up, the app could no longer be accessed. I ended up just logging into the web interface instead, using the routers IP address.
From what little time I got to try using the app, I didn’t get much of a chance to look into any of the features, but from what I remembered seeing, it didn’t allow much configuration, re: changing the subnet IP, bridging, or even changing the broadcast SSID.
Changing the password to log into the interface simply wasn’t allowing a change to be made, despite fulfilling all of the requirements required for a strong password.
It just became frustration after frustration. There are probably dozens more problems that I would have discovered, before I decided to delete the app.
Save yourself the torment, and just use the web interface. The app just becomes a hindrance.
Show more
Embarrassingly disgrace
This is a completely useless and disgraceful excuse for an app. For a technology company you should be ashamed. It very often crashes. Connection to the modem is very rare and when it does connect all of the features don’t work. Whoever released this app should be fired. It is a prime example of the incompetence of Vodafone’s customer relations and technical expertise. Pathetic.
Show more
Be prepared for the frustration
The extreme poor quality of this app, and near uselessness for helping connect to my ISP modem, together with the absolute frustration this app will cause most to experience, highlights a critical need for its repair or replacement. The fact that it seizes while trying to log in with the modem’s original (unchanged) password causing considerable anxiety is enough to highlight what a ‘piece of poo’ this App is. It should be reported and taken off the GP and iOS App List. Fix it or remove it.
Show more
Useless
I recently upgraded to an internet plan which included a Wifi 7 modem.
The internet is working but app does
Not work and will crash out saying that it can’t connect to the modem.
The app is faulty useless as I can’t connect to the modem, add a mesh or make any configuration changes to the network.
Some devices can only run on a 2.4ghz network so those device aren’t currently connected to the internet
The internet is working but app does
Not work and will crash out saying that it can’t connect to the modem.
The app is faulty useless as I can’t connect to the modem, add a mesh or make any configuration changes to the network.
Some devices can only run on a 2.4ghz network so those device aren’t currently connected to the internet
Show more
App isn’t connecting to the modem
I upgraded my internet which included a ‘wifi 7 modem’ along with this app. I started setting it up through the app and then it crashed out of nowhere, now I can’t access the app because it “can’t connect to the modem” yet the wifi is working … I don’t understand what the point of this app is if it doesn’t even work, wish I could give it 0 stars as it’s useless.
Show more
Buggy
1. Cannot create a User profile, even though I’m typing an acceptable name (1-64 chars no other extra) and the Save option remains greyed out
2. Why the Parental schedule is limited to WiFi?? My PC, connected by wire, appears on the list, when selecting and saving it, then going back to the device list again, an other item is checked…
3. When deleting a schedule it just remains visible, until going out from this menu.
2. Why the Parental schedule is limited to WiFi?? My PC, connected by wire, appears on the list, when selecting and saving it, then going back to the device list again, an other item is checked…
3. When deleting a schedule it just remains visible, until going out from this menu.
Show more
Genuinely a pain
I don’t write reviews but after struggling so much with this useless app I’m not sure why it even exists. It has horrible setup (and by the countless other one star reviews you could probably tell where im going with this) and tells you how to plug in your wifi like I’m a child that doesn’t know how, and that’s about it! Next thing I know, no matter what device i try to open the app on, it ‘can’t connect to the modem’ even though the wifi is running perfect and can no longer access or edit anything or connect my extension because the app simply refuses to connect to the modem no matter what I try. I bought my modem and wifi plan very recently, this isn’t an ‘old technology’ issue. It’s 2025 Vodafone, this feels like I’m dealing with faulty 2010’s software, wake up.
Show more
Password change
How do I change my log in password? There is not option for “Forgot password”. Plus, you don’t have a website for these kind of complaints.
Is this a joke
Ok so this must be some sort of a beta test for the real app right? Surely not, stop taking your customers views regarding this useless app for granted. No doubt the manufacturer of this modem has their own proprietary app software. So why release your own when you’re no good at it anyway and just use what came with the freaking this is useless earth to TPG Earth to vote. Vodafone wake up and smell the roses. Get rid of this rubbish and put with the manufacturer has in place seriously wake up to yourselves.
Show more
Useless
Very useless app! Cannot even connect to the wifi when the wifi is so obviously connected. I don’t even know what is the purpose of the app. Except showing to get the adapter ready which is so obvious. And thats about it! Not even going to what the app is supposed to do or like how the images in app store are showing. Very very useless!
Show more
Such a pain
Never written a review for an app before, but there are so many issues at every point. The app needs to be connected to the router (which doesnt have internet at this point) and have an internet connection, but the router connection is prioritised, so the app wont load, since it doesnt have connection. Then if i try to reload the app, it just never loads.
Show more
Absolutely useless
Why even put the effort into making something that is entirely useless. That app goes as far as telling you to plug your router in and that’s about it. No trouble shooting when it doesn’t connect and the app won’t even open if you can’t connect to WiFi. Again making is increasingly more useless by the second. Truly sensational stuff this, bravo to the bloke behind this app
Show more