MY J User Reviews

Name: MY J
Rating: 2.57575 (66 reviews)

MY J

Attollo Technology LLC

💪 Health & Fitness

Top reviews

Most Recent Highest Rated Lowest Rated

Can't book

Impossible to use this app

Svhch

3 months ago

Response from developer

Thank you for your review. We are sorry to hear you are experiencing issues booking within the app. Please reach out to our support team at support@upaceapp.com and we'll be happy to assist you. Thank you!

User friendly

I've had a flawless experience with the JCA app over the past three years. It's been consistently reliable and efficient on both my iPhone and my wife's.

I suspect the negative reviews stem from the fact that JCA's membership consists of older, less tech-savvy individuals who may struggle to navigate the app effectively.

Don't let those reviews deter you.

LuizEM89

5 months ago

Response from developer

Thank you so much for your review and the 5-star rating! We are so happy to hear you've had a great experience in the app.

User friendly

I’ve been going to JCA for 3 years and I never had a single issue with the app.

The app is fantastic and works perfectly. Both for me and my wife on different iPhones.

Since JCA is full of mature members, I am guessing they don’t know how to deal well with technology, therefore, the bad reviews. Don’t go by the bad reviews.

LuizEM89

5 months ago

Useless

Don’t bother saving a password with myJ — its something called upace but good luck. Design, UX and UI are terrible

studio-laplancha

9 months ago

Response from developer

Thank you for your feedback. Our team is happy to share we are working on a brand new mobile app that we are excited to launch later this year. We hope you enjoy the new design and functionality!

Frustrated with it

The worse app I’ve ever used. Freezes all the time. Is slow when it is moving. The concept is great - enables user to see and schedule classes - but the actual usage is frustrating. I’ve deleted and reinstalled the thing 5 times in 4 months. Too bad. Please fix.

KSM-t

2 years ago

Response from developer

Hello, We're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible. Thank you!

Downgrade

The previous way worked. This one doesn’t

Another unhappy Reader2

2 years ago

Response from developer

Not good for older people

There is no way to increase font or change contrast in the app. The choice of background and font color is terrible. Clearly developers did not think about majority of users. They just rushed through design without any consideration. Very disappointing.

[old]sem

3 years ago

Response from developer

Hello, Thank you for sharing your feedback. We’re sorry to hear you're encountering difficulties. In response to user feedback, we made an update in 2024 to darken the font color, aiming to improve readability. Regarding the background, it's chosen by each of our clients to reflect their unique vision, and we work closely with them to balance their design preferences with the best experience for all users. We hope the recent font changes have improved your in-app experience. We truly appreciate your input, and we're always striving to enhance the app for our users. If you're feeling more satisfied with the app, we kindly ask if you would be willing to update your rating as it means so much to our team and all of our clients! Thank you again!

My location now shown

I registered following instructions. But the JCc at my location is not shown. What?!

@gate

3 years ago

Response from developer

Not ideal

It’s ok to borrow the design ideas from other similar apps.

Фунтяш

6 years ago

Think again

Whoever designed this app should be fired. For certain things—location info, setting up workshop appointments etc—it works well enough, but it lacks essential links, such as clickable cancellations, telephone contact, specific listings for scheduled equipment use. In addition there are some confusing redundancies. This is the kind of web design that only looks good to the designer but frustrates the user. In short, it’s a mess. Please redesign from scratch.

Takennicckname

6 years ago

Response from developer

Hi, Thank you for reaching out! We are so sorry to hear you've been experiencing frustrations during your app usage. If you would like to reach out to our support team at support@upaceapp.com, we would be happy to further assist you in any way possible.

Unusable

App lists lanes available but when I try to book it says the slot has already been taken. Followed recommendations from the staff to log out and back it and even tried reinstalling and still face the same issue. Staff eventually gave up and told me the issue is with me.

ali mee12