My Nymeo Mobile User Reviews

My Nymeo Mobile
My Nymeo Mobile
Nymeo Federal Credit Union

Customer Experience

Positive experience52.8% of reviews
Neutral2.8% of reviews
Negative experience44.4% of reviews

~ Based on 36 written reviews from the US App Store.

What users say

Is My Nymeo Mobile Safe?

My Nymeo Mobile appears safe based on user ratings. AppsHunter Safety Score for My Nymeo Mobile is 96/100.

This assessment is based on 3,011 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 3,011 App Store ratings for My Nymeo Mobile.

Is My Nymeo Mobile Legit?

My Nymeo Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for My Nymeo Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dark mode

Love Nymeo. Can we get a dark mode for the app?!

Easy Product

Been using the product for years and found it to be easy to navigate

Very good UI thank you nymeo

New to the area thanks Nymeo super much!

Used to work

After entering my login credentials, the App offers me the option to sign up for a new credit monitoring service. When I decline, it logs me off. I can no longer use the app.

Pretty good but missing IPv6

One day they will enable IPv6. Checking balances, mobile deposit, transfers all work fine.

Nymeo Been with them for many many years πŸ‘πŸ½

They have been my bank since the 80’s. Never had a problem with them. Thank you NYMEO. πŸ™ŒπŸ½πŸ™ŒπŸ½
Ms Renee

Good clean app!

It’s all in the title.

Love the app!

Love the app!
Convenient and safe!!

I love Nymeo

I use Nymeo mobile app pretty much daily and sometimes a couple times a day I make mobile deposits transfer from different accounts check my balances from each of my accounts. It is great because I can check my accounts on the quick app without even accessing the accounts and then if I’m trying to do some real banking then I go into my accounts and sign and I love this app it is so easy and if I need to call and get health, the people are so friendly and nice. I have been using the bank for so long when it was Comstar at National Bureau Of Standards My dad got all of us Kids Accounts and I have always loved the rates and the home town friendly feeling my I got my Daughter an account when she was 14 I recommend it to everyone
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Nymeo is doing such a great job!

Proud of all the UI improvements I’m seeing! It is very seamless to use our banking app. As a UI software engineer, I’m proud of your work!!!! Keep it up! Everything looks great.

Great app

Never lets me down

The check deposit feature does not work well, where check image captures do not work .

Check image captures often do not work.

App is Always Down

I hate the adds running at the top of this app! Seriously?! I will change banks because of this. Please stop pushing loan rates, Turbo Tax and everything else you want to peddle.

Response from developer

Hello, We know not being able to access your bank accounts easily can be very frustrating. We would like to help with any of these issues. If you reach out to us we can assist, our email is electronicchannels@nymeo.org and our phone is 240-436-4000 x1909.

Erased all of my settings with last update

I have a family of 6 and also help manage a business account as well as my father’s finances, all with accounts through Nymeo. Easily 15 accounts! The latest update erased all of my settings (nicknames on accounts, color associated with accounts, which ones I see on the primary screen and in which order). It was a PROCESS to get them organized when the new configuration came into existence this summer and I was unhappy then! Guess I will be spending my morning going through a not so easily navigable app to try and organize it all over again 😑
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Great update

The update to the new app is great. The app is state of the art with a lot of great features like remote deposit and external transfers. It is easy to use and is very modern.

Why can’t I pay mortgage from my phone app?

In July and again now in August 2020 I have not been able to pay my mortgage from the phone app. This evening, when I tried to queue the mortgage payment, I was asked to provide an OTP that the bank sent to my cell phone. When I did it I was notified that there was a problem with completing the transaction. The same thing happened on my second attempt too. I wanted to make sure that my account was not blocked by trying and likely failing a third time.

I had the same experience with mortgage payment in July 2020 β€” couldn’t pay from phone app but no problem when I paid from a computer and a browser. I never had this problem with the previous version of the App (before this major redesign in 2020).

Second point about bill pay from the app is I don’t have problems paying smaller bill payment amounts. WHY???

Also, why are the list of payees shown differently between the browser based list and the app based list?

Since my last comment, shown below within parentheses for reference, some of the points have been fixed through the subsequent mini updates. But the app has a long way to be friendly and a true substitute for browser based banking. I thought this parallelism was promised in the new app.

I am giving it a 3-star because there are many more features in the new app and new browser based banking. Now if you can fix the bugs.

(The new update to the app has gone back to at least 5 years. It is terrible, quite unfriendly, instructions are not clear, the verification codes or PINs do not transfer from the message to the app, and refused to take my mortgage payment which I did last month. Did the accounts go away? Could be. I have no way to see the details of the pre-populated payees. All in all a very dismal experience. Need another update or revision to the app immediately.)
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Response from developer

Hello, We apologize for the bad experience with our new app. We would be glad to provide instruction or walk you through any processes that you may be having trouble with. You can reach us at electronicchannels@nymeo.org or by phone at 240-436-4000 x1909.

Loss of functionality

The new update is a half-step forward, and two back.
Adds check deposit.
Still doesn’t address multiple logins or multiple mobiles.
Removes ability to customize JUST THE MOBILE VIEW.
Removes which card performs a transaction from Report download (excel). (Still on screen, not in download!)

Response from developer

Hello, We are very sorry to hear that you have had a bad experience with our new app. We would be glad to help you with your issues if you would like to reach out to us. Our email is electronicchannels@nymeo.org and our phone number is 240-436-4000 x1909.

I do not seem to be able to log in with an iPhone XS

I’ve used this app for several years on my iPhone 7 just fine, but now that I got a new phone, the app does not let me log in. I’ve made sure the username and password is correctly entered, but it seems as if there are still issues with logging in.

Horrible

Who ever made this app needs to be fired

Mobile app

Available balance should be the one that is bold. Also should be able to see with each transaction the balance either above or underneath the amount of the transaction.