My Optix

My Optix

My Optix FTTH Mobile App

16 ratings
7 reviews
Free

Details

  • Released
  • Updated
  • March 24, 2019
  • June 23, 2026
My Optix screenshot #1 for iPhone
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My Optix screenshot #5 for iPhone
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About

Manage your internet service account, including viewing bills, making payments, and running speed tests. Get quick support by chatting with customer care or finding answers to common issues.

View and pay bills
Manage payments
Run speed tests
Chat with customer care
Access account details
View past statements
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What's New in My Optix

1.5.16

June 23, 2026

This version improves the UI for better user-experience

User reviews

Forgot password

I tried to do that, There was no otp and the app didn’t ask for otp either.

Worst App and Services

App is equally worst as your service including customer services. Highly non professional staff who doesn’t understand the problem rather keep pushing their technical expertise without analysing actual problems.

Used to work fine

Doesn’t let you switch between your linked accounts. It used to work fine but now its not working. Its been like this since two months. Optix needs to change their developer.

Pathetic

Which century Optix is living in … the app doesn’t work …

Application crash

After the update the application crashes frequently. Once we click profile the screen goes blank. Kindly fix the problem

Developer apps

FAQ

What can I do with My Optix?

My Optix allows you to manage your Optix Fiber account, view and pay bills, check your current balance, review past statements, and run internet speed tests directly from your smartphone.

Who can use the My Optix app?

This app is exclusively for existing Optix Fiber customers. You must be an Optix Fiber customer to log in and utilize its features.

How do I get support through My Optix?

You can get support by finding answers to common issues, logging a complaint directly within the app, or by chatting with a customer care agent.

Is My Optix available on Android devices?

The My Optix app is currently supported on iPhone and iPad devices. Compatibility with other operating systems may vary.

What is the rating of the My Optix app?

The My Optix app has a rating of 1.1 stars based on 14 user ratings. User feedback should be considered when evaluating the app's performance.

How often is My Optix updated?

The latest version of My Optix is 1.5.13, which was last updated on March 29, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

Does My Optix have ads?

No, the My Optix app does not contain advertisements. Users can manage their accounts and access support without interruption from ads.

What is the age rating for My Optix?

My Optix has an age rating of 4+, making it suitable for users of all ages. This rating suggests no mature content is present within the application.