What Happened!?!
Response from developer
Thank you very much for your feedback; it is of great importance to us. My Pet enables users to maintain backups of their data in three separate locations: their local device, Apple iCloud, and the My Pet cloud, ensuring that data can be restored under any circumstances. Kindly contact us at support@mypet.com.gr so that we may assist you in resolving the issue.
Outstanding pet record app. Very detail oriented excellent tracking
Fabulous
New random notifications
I rely heavily on the photo gallery to store pictures of medical records, AKC docs, etc. regardless of whether you take pictures landscape or portrait you cannot view them correctly in the gallery. They are zoomed in and you cannot zoom out to see the entire picture. It makes the entire photo gallery concept useless. This is on an iphone with ios 18.
Lots of other bugs. Sometimes when starting the app it gives you the new user screen as if you have never used the app before.
Crashes a lot. Clicking on images in the photo gallery often crashes the app.
Always have to pick my dog’s profile each time I use the app. I only have 1 animal, so it should stay inside that animal’s profile until I exit out. Big pain.
If they could fix these I would buy the Premium subscription and change my rating.
Response from developer
Thank you so much for your feedback, it is really very important to us. Regarding push notifications, when you installed the application, you prompted and gave your consent to receive push notifications. To disable push notifications from an app use the following documentation from Apple: https://support.apple.com/en-us/120681. Regarding the other issues you mentioned, My Pet development team schedules regular updates in order to fix any bugs and improve the application.
No longer 5 srar
Response from developer
Thank you for your feedback. Every time My Pet get updated, and automatic backup of the database is taken on the user's device in order to avoid any corruptions and data loss. If you need help about restore please see the following doc: https://mypet.com.gr/mp_elibrary/mp_doc_8.pdf or contact us via email at support@mypet.com.gr
