My Resident Services App

My Resident Services App

by Ping Services

4 ratings
4 reviews
Free

Details

Released
February 6, 2024
Updated
October 29, 2026

Features

My Resident Services App screenshot #1 for iPhone
My Resident Services App screenshot #2 for iPhone
My Resident Services App screenshot #3 for iPhone
My Resident Services App screenshot #4 for iPhone
My Resident Services App screenshot #5 for iPhone
My Resident Services App screenshot #6 for iPhone
My Resident Services App screenshot #7 for iPhone
iphone
ipad
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About

This app provides residents with a convenient way to access property information, connect with neighbors, and stay updated on community events and news. You can also log and track service requests directly with the Resident Services Team.

✓Access property information
✓Connect with neighbors
✓Join community groups
✓View news and announcements
✓Explore events calendar
✓Log service requests
✓Track request status
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+1

What's New in My Resident Services App

2.2.0

October 29, 2026

User experience improvements

User reviews

Doesn’t even have my address

The leaflet for this app was put in my private letter box but my real building name isn’t on it. I chose the nearest building name as it’s on the same site but my address isn’t in it. Why are Savils so stupid and insensitive? They raise our service charge 178% in two years but they bar us from most of their “services”.
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If 0 stars were possible, this app deserves it.

Truly one of the worst apps I have ever been forced to use. Sluggish and slow, sometimes you can’t log in, other times it keeps loading without ever executing your request, notifications remain after being read. Occasionally it crashes for no reason. Nope, really needs more work.

Slow and clunky, and that’s when it even lets you log in

Extremely bad performance, takes ages to load or do anything. Touch area on messages is tiny so opening them is impossible, they’re so slow to load and there’s no feedback that you’ve requested to open it (like a loading spinner) so even when you tap in the right place you don’t know.
Right swipe on 99% of apps takes you back, this app logs you out so I accidentally log out all the time when I just want to go back from a message or something.
All that is when I can actually log in, which most of the time I can’t, it just gives me a loading spinner and I stay on the log in screen
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Not safe & completely unnecessary

This app is enforcing us to have biometric data set up on our phone (something some of us choose not to have set up for security reasons) to login it does not allow to login again with username and password. More worryingly though it’s qualified as not safe by google…serious security concerns as a user. Why does it need to access storage, camera, etc? All I want is to have my meter readings 🤦🏻‍♀️
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Developer apps

FAQ

What is My Resident Services App?

My Resident Services App is a digital platform designed to enhance the residency experience. It allows you to access property information, connect with neighbors, and manage service requests efficiently.

What kind of property information can I access?

You can access useful property information, learn about the concierge team, and stay informed about happenings at your property through the app.

How can I connect with my neighbors using My Resident Services App?

The app allows you to connect with your neighbors by joining community clubs and groups, fostering a stronger sense of community.

Can I track my service requests?

Yes, you can log requests anytime with the Resident Services Team and track your requests and orders in real-time directly within the app.

Is My Resident Services App free to use?

Yes, My Resident Services App is available for free. It does not have in-app purchases or advertisements, offering a seamless experience.

What devices is My Resident Services App compatible with?

My Resident Services App is compatible with iPhones, iPads, and iPods, supporting a wide range of Apple devices.

How often is My Resident Services App updated?

The app was last updated on October 29, 2026, with version 2.2.0. While specific update frequency isn't detailed, this indicates ongoing development.

What is the age rating for My Resident Services App?

My Resident Services App has an age rating of 4+, making it suitable for a broad audience of residents.