My Rothbury

My Rothbury

by Rothbury Group Ltd

1 ratings
8 reviews
Free

Details

  • Released
  • Updated
  • March 4, 2015
  • April 20, 2026

Features

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About

Access all your insurance details instantly, including cover summaries, excesses, and account balances. This app allows direct contact with your broker, submission of claims with photos, and real-time claim notifications. It's designed for existing clients to manage their policies on the go.

Insurance cover summary
View policy details
Direct broker contact
Submit claims with photos
Real-time claim notifications
Account balance view
Policy document requests
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What's New in My Rothbury

7.1.107

April 20, 2026

You can now view the Insurer and Insurer Policy Number in your policy details — making it easier to manage glass claims with Smith & Smith, Master Glaziers, and other providers. We’ve also made some general improvements and security enhancements so My Rothbury stays fast, secure, and fully compatible with the latest versions of iOS.

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User reviews

Cannot return to dashboard

The app is stuck at the point where it shows my name and my different policies, and there is no button option or swipe. I can do to return the app back to the dashboard to change settings, C claims, etc. It basically is completely useless and bricked. Restarting the app and restarting the phone does nothing.
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Unusable

Registered and verified email ok. After that, clicking on Sign in have an error message and requested email address, entering email address resulted in new request to set password and register. App froze. Turned phone off, tried again. 3x. Same story. Deleted app.

A great client experience.

As a client I love how simply and easily my insurance information is presented.

Well

It doesn’t even let me register

Not ready as MVP

Product needs significant work to enable customers to actually use and not waste time.
I need to make a claim, and I was unable to do so.
The signup process is confusing, then the app does not provide any other functionality that actually adds value. The app also should required a two factor authentication for security process.
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Developer apps

FAQ

What can I do with My Rothbury?

My Rothbury provides instant access to your insurance details, including cover summaries, excesses, sums insured, and account balances. You can also contact your broker directly, submit claims with photos, and receive real-time claim notifications.

Is My Rothbury free to use?

Yes, My Rothbury is a free application provided by Rothbury Insurance Brokers to their clients. There are no charges for downloading or using the app's features.

What devices does My Rothbury support?

My Rothbury is available on iPhone and iPad devices. It is designed to provide a seamless experience across Apple's mobile platforms.

How do I register for My Rothbury?

To start using My Rothbury, download the app and register using the email address Rothbury has on your client account. This ensures your account is linked securely.

Can I pay my insurance bills through My Rothbury?

Yes, you can pay your insurance bills directly through the My Rothbury app using a credit card or Account2Account. This offers a convenient way to manage your payments.

How often is My Rothbury updated?

The app was last updated on April 27, 2025, indicating regular maintenance and feature additions. Users can expect ongoing support and improvements.

Does My Rothbury have ads?

No, My Rothbury does not contain advertisements. As a free service for clients, it focuses on providing a clean and uninterrupted user experience.

What information can I view about my insurance policies?

You can view a summary of your insurance cover, including excesses, sums insured, and expiry dates. The app also allows you to request your insurance schedule, policy wording, or certificate of cover.