Wish it worked like It’s supposed to
I wish this app actually did all of the things it has setting for….. like alert me when items are out of stock or low inventory. I even have push notifications on and the only things I ever get notified about are orders placed and most of the time orders shipped (but not always). It doesn’t even show up in my activity on the app either, but orders placed and shipped and often enough everything in there I have listed as shipped gets magically erased. I’ve tried contacting IT support about it via 31 and that was useless and then I stopped getting any responses. This isn’t just a me issue either. I did a straw pole in one of my consultant groups and I am FAR from alone. Please make this app work.
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Good idea but needs work!
As a consultant it’s very frustrating to use but also convenient. I like that I can place my party orders right there on the spot and show the customer what there order is and if they get anything personalized what it’s going to look like. It also works well when they pay with credit card. BUT… it is super slow and not very friendly. It’s frustrating because half the time the personalization doesn't work and it freezes a lot. And it makes me log into the app and then log into TOT once I’m already logged into the app. I like it but could use some major updating.
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Wish it was better
I wish this app actually did all of the things it has setting for….. like alert me when items are out of stock or low inventory. I even have push notifications on and the one things I ever get notified about are orders placed and most of the time orders shipped (but not always). It doesn’t even show up in my activity on the app either, but orders placed and shipped and often enough everything in there I have listed as shipped gets magically erased. I’ve tried contacting IT support about if via 31 and that was useless and then I stopped getting any responses. This isn’t just a me issue either. I did a straw pole in one of my consultant groups and I am FAR from alone.
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Eh
It seems to be nice to stay up to date when purchases are made and orders are shipped and how you’re doing in sales, but as far as creating parties and running them off the app, it’s glitchy and inconvenient.
When I try typing in the description box when creating new party, I cannot make any changes without having to delete everything I’ve typed out up to that point.
When I try typing in the description box when creating new party, I cannot make any changes without having to delete everything I’ve typed out up to that point.
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Outdated Information
I am disappointed in this app. Not sure why there are no recent updates from the company in this app. I am deleting it and just using the website.
Can’t log in
I updated because I had to, and now I can’t log in. I have tried removing the app and downloading again and still the same thing. I’m not sure what happened with this version but please fix the issue
Getting irritated
I am a consultant and went to log in yesterday and it tells me mandatory update required to 5.0.39 well I have no updates and am running 5.0.38 so am not able to do anything for my business until, who knows when, the app is updated in the App Store 😢😢😡😡
Cannot log in.
Apparently I need the newest version. I do not see it... and was hoping for some help. I even uninstalled and reinstalled.
App
I use the app all the time and the only big problem I ever have is when it says I need to do a mandatory update but my AppStore shows its up-to-date. Otherwise I love the app!
Thirty one app
The app says I need an update but there isn’t one available in the App Store so the app just isn’t working at all and I need it, grrr
Needs work
I like the app I like the features however in the middle of placing orders that are more than just a couple items a lot of the time it will just kick me completely out and lose everything I have worked on especially when trying to do a party I updated the app three days ago and now it won’t let me in says I need a new update update although there is none available
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Update hasn’t worked
I’m a consultant and did the update 2 days ago. I have a iPhone. Talked to HO twice on Friday May 22, 2020. Now it’s Memorial Day Weekend and I cant get into my back office on my phone. Not happy at all.
Orders are currently broken
The most recent update broke the ability to look at orders. When they open the app crashes. Fix it and I’ll update the review.
Also, take off the shipping update feature if there’s never going to be available data. Either load in the info on ToT or just remove that feature of the app. Thanks!
Also, take off the shipping update feature if there’s never going to be available data. Either load in the info on ToT or just remove that feature of the app. Thanks!
Keep Getting Kicked Out
I signed in to the app to check the tracking on a purchase that has shipped (easier to check it this way than try to find the email in my email box). I just did the update today (I got a notification that I had to update before it would let me in the app). I go to click on my order history to track the purchase and it kicks me out of the app.
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Notifications
I used to get notifications instantly as soon as an order was placed, shipped, etc. Now I only get the notifications the day after which is annoying. I want to be notified again immediately!
No search
After the most recent update I am no longer able to search for items. Instead I have to scroll through every item to try and find what I’m looking for.
New updated app
Can’t order anything from my iPhone XR since the new update. Frustrated!!
App Doesn’t Work
After the most recent update I no longer can place Marketplace or business supply orders. It tells me there is an error and the item is out of stock. I literally sat and tried it on almost every product. I love thirty-one products but I don’t have a computer so my business is done completely on my phone and this app. So when I need to place an order it’s difficult to do so.
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Nothing makes sense
I’m new to all of this, but why do I have the app when everything takes me to the website? There is no point to having the app. Just use the website. And even that needs help.
Need to adjust app to be compatible with dark mode
I use dark mode on my phone. You need to adjust your app to be compatible with it. I can’t read anything on the app because the text is the same color as the background.
