Consistent issues with software
I’ve had issues from the start with this software but most recently it rejected a deposit on 4 different occasions on 4 different surfaces when trying to submit via the app. Saying I put in the a different value than what was listed on the check, which is not true. Very frustrating software. One star.
Show more
Deposit capture does not work well
I had to retake the picture 6x. Moreover, the bank rejected my first deposit - even though I checked the remote deposit box
Doug Coakley
First try on mobile deposit was rejected because DEPOSIT ONLY wasn’t good enough. It took all day to notify me and then became to late to get it through by adding for mobile deposit. I had to wait an additional day because this was set up last year but must have been deleted because of no use. We are deciding if we want to go with another institution that is nation wide.
Show more
App Regressed Access for Older Phones
The Zelle option disappeared from the app because I don’t use iOS 16 or newer (older phone). This used to be available prior to the app update and now I have to download the newest iOS to use this feature.
TRB
Love it
