Great app!!!
Easy to use with quick response time
Owner
The Internet is way slow, the calls dropped all the time, the One Talk service barely ever works correctly cause drop and pause at all time.
Service
Every month, I have to spend hours on the phone trying to correct my monthly bills, or physically go to a Verizon store. For some reason, the 611 and 800 numbers haven’t been working from last week until now, so I had to go to a Verizon location to unlock my account.
The technician was able to resolve the issue, and I was promised a $25 discount that was supposed to be applied to my account within an hour. Guess what…? It never appeared on my account.
This is ridiculous.
The technician was able to resolve the issue, and I was promised a $25 discount that was supposed to be applied to my account within an hour. Guess what…? It never appeared on my account.
This is ridiculous.
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Can't do much
You can view a list of your devices, but that's about it. Can't search by name to access that line, can't release lines.
Amazing service and company
No doubt the best service provider for my business! Great plans and uninterrupted service no matter where I go.
Do not use
We have had this service for over a year. It’s horrible. We pay almost $700 a month for 6 cell phones and one home office WiFi. The WiFi never gets the MPS we are charged for. It barely works at all. Cell coverage is terrible all over the DMV. Do your business a favor and avoid Verizon business services
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This app sucks
You can’t click on certain buttons within the app. If you try to add a debit card, there is a “cancel” and a “continue” button at the bottom of the form. Even after you put in all the information, you can’t hit the “continue” button, because it doesn’t work. Only the “cancel” button works. If you try to go to support articles, same thing. Unresponsive links and buttons.
As much as Verizon has tacked on additional fees and raised the price of service, you’d think they could hire competent developers who could make a functional product. Don’t even get me started on the frustration dealing with their AI bots you’re forced to interact with when trying to get simple customer service.
As much as Verizon has tacked on additional fees and raised the price of service, you’d think they could hire competent developers who could make a functional product. Don’t even get me started on the frustration dealing with their AI bots you’re forced to interact with when trying to get simple customer service.
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Pésimo
Dan precios y luego cobran exageramente precios que no se negociación son unos deshonestos
Bills are very unexpected every month
Bill amounts are differents every month
Problem of connectivity , difficulty to sign in most of time using this app
A lot of bug , interruption , difficulty to sign in , absence of connectivity using Verizon
Proud customer
I have been with Verizon over 20 yrs. Ty
Love my Verizon Business
Verizon has been outstanding!
Easy to use
Simple and straightforward
Won’t let me log in
Keeps saying error occurred and won’t let me log in, has done this every time I open the app.
Verizon Business is a scam
I don’t say this lightly. Discounts and refunds were promised. Changes to our plan, resulting in higher fees, were made without consent. Calls to Verizon Business support “mysteriously” disconnected three times in a row after requesting an escalation to the supervisor. Calls to dispute the charges were transferred from the Business department to the Consumer department due to “lack of staff,” then transferred back to the Business department when they couldn’t help me, where account authentication “mysteriously” failed repeatedly. I have spent hours—hours—verifying my account with agents only to be disconnected. I authenticate the account and have to get transferred. The next agent has to authenticate again. A TCC (Verizon reseller) agent moved our Consumer account to Business, which cancelled all our plan discounts. When I asked to dispute a charge, they said we were on our own with Verizon. They can sell Verizon, but apparently can’t support Verizon customers. Verizon is doing just fine financially; if they wanted to, they could adequately staff their Business department. But that is not a priority. The priority of Verizon and TCC is to charge as much as they can get away with and avoid any accountability for their actions.
I say this as someone who is reasonably satisfied with their Verizon Consumer wireless account: Verizon Business is a scam. Avoid it at all costs.
I say this as someone who is reasonably satisfied with their Verizon Consumer wireless account: Verizon Business is a scam. Avoid it at all costs.
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Fatal
Fatal la atención por IA. Fatal la atención al cliente en español
Customer Support
It says 24hr support on the app but when you call you talk to a computer or ai . If you’re having issues after hours you get no help just recommendations on what to do.
The worst of all.
It doesn't deliver on its promises.
REALLY!!!??
The newest version of Verizon Business on the app will simply lead to error each time a log in is attempted, and entrance will have to be accomplished through the internet instead. The app sucks, and there is no other manner to communicate that condition to Verizon Wireless.
Credits
I come over from T-Mobile in Feb 2026. I was over charge multiple months and the store manager agree to this overcharges. I spoke to the business account manager Gabriel and he also agreed to this overcharges. I was supposed to get credited over $2900 since April. It’s July 15 and still waiting for my credits . I got a few emails from Gabriel acknowledging and telling me my credit should be applied soon. I’m STILL WAITING…
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