Garbadge application…
Every time it gets me 6 euro but it still tells me that my credit is gone! So, I’ll need to go and start fresh with another sim.
I can’t log in from USA or from Romania, either. They charge you 2.5 euro to talk to them.
Scammers…
Response from developer
Hello! We would like to verify and remedy the situation you encountered, so please send us a private message by accessing https://myvdf.ro/TOBi_MyVodafone, with all your account details. Kind thoughts! Ancuta
Garbage
Can change the language
Response from developer
Hello! Thank you for your feedback! We are constantly analyzing the wishes of Vodafone users in order to improve our services. Ionut
Complet inutilă
Aplicația are funcții minimale iar chatbot-tul este fără folos…
Nu este opțiune să comunici cu nimeni cu excepția comunicării prin telefon. Nu chat, nu email…iar chat-ul este cu un chatbot bazal care nu înțelege limbaj natural…
Atentie la credit
Plina de reclame.
I recommend this app
Prea complicata
Stay away from Vodafone Romania
First, the app is not friendly at all. I have a prepaid number that I can't add to my Vodafone account ( I received an error that said the number is not active in the network) even though in the settings of my account, I have that number. I had to confirm the number by receiving a code on that number.
The functionality of the app doesn't let you do much and it's complicated to see how much data, minutes SMS etc you used or have. Heaps of ads that are not important in trying to sell your stuff.
Second, customer service on prepay ( I don’t have a plan with them because you need to sign a 2-year contract to have a plan… and yeah no other option of a plan without a 2-year contract) is rubbish.
I’ve talked 3 times with customer service and asked for help with the issue I mentioned above and nobody tried to help. They promised to call back and make sure things were sorted but never called. The bigger issue is that people in Vodafone shops don’t know about the prepaid service offered by Vodafone and they can’t help you… probably too busy trying to sell plans and helping people doesn't bring them bonuses and $$$.
I am on my way to another carrier in the next few days.
Conclusion, stay away from Vodafone or my Vodafone.
