Errors Everyday
This app has errors updating every night and freezes your accounts for multiple hours.
#1 Local Bank
Great doing business with Watertown Saving Bank
It's local hometown feeling
It's local hometown feeling
Jill
We grew up together
Great Customer Service!
Becky Barney and the whole team from WSB are amazing!
We love to see Chad when we visit the Watertown branch.
Happy retirement to Jeff Fallon.
The app has been helpful to supplement the in-person service.
We love to see Chad when we visit the Watertown branch.
Happy retirement to Jeff Fallon.
The app has been helpful to supplement the in-person service.
Happy place
Excellent girls to work with on text or phone. Very pleasant easy going.
Exceptional
Love the service I get.
Great app for banking
It’s great
Technicall problems
Yall gotta get somebody fro I.T looking into this app man. My account information hasn’t updated in 2 weeks.
Easy to use. Friendly staff
I do all my banking online through this app
Bad
This app is terrible! It needs major revision for working people. It’s missing numbers and facts. Life is too busy to deal with this thing.. absolutely awful. Rich man’s bank for sure. I am leaving.
Wonderful
I’ve Been,happily, w you since the ‘60’s
iOS update
I've been using this app for a few years and I loved it ! Very easy to navigate and understand. Out of the blue, I try to log in on a payday and find that I will no longer be able to use the app unless my phone can update to iOS 17... ? I've tried to get to iOS 17, and apparently my phone is not compatible because it's not a newer iPhone? Ridiculous! So I'm expected to spend $1000 on a phone in order to use MY banking app? Why? I can't afford $1000 phone so I'm forced to move to another bank after being with WSB for 25 years? Wow. Bad,bad business. Very disappointed
Show more
App requires update
This app keeps stating now for months that a app update is required to keep you WSD safe and secure the latest version is required and then you’ll find a button below that message to update now. It leads you to the App Store. The app does automatic updates and I don’t kind an update available and I just find an open button. I have talked to others about this and they too have the same issue. Please fix this I’m on the go a lot and this is easier on your clients and customers. Thank you
Show more
App
I find the app very user friendly and comfortable to navigate.
Website
Love this app it’s so easy to use and saves a lot of time
Can’t ask for better
Always available. Reliable. App is awesome. Just what I need.
Dates
It’s too bad when it shows up that it doesn’t show the time that the transaction took place other than that it’s great
It’s garbage
It always shows the wrong amount in your account and then when you go to use your card you can’t use it
Summer Use
We are summer residents of the 1000 Islands and we use WSB for five months of the year. This is truly the best bank in northern New York. Their mobile app is easy to use and their support services are wonderful! They have locations in Watertown, Chaumont and Clayton which makes them so easily available. We’d recommend this bank to anyone staying in the 1000 Islands Region!
Show more
Don’t rely on App
App never seems like it’s right. Always showing me wrong amounts in account. Takes while before it updates. Old app was much better.
