myAI® User Reviews

Customer Experience

Positive experience20.5% of reviews
Neutral11.9% of reviews
Negative experience67.6% of reviews

~ Based on 185 written reviews from the US App Store.

What users say

Is myAI® Safe?

myAI® does not appear safe based on available data. AppsHunter Safety Score for myAI® is 48/100.

This assessment is based on 277 user ratings, with an App Store average of 2.3/5.

Safety Analysis

26.7% of ratings point to a safe experience
7.9% of ratings suggest some concerns
65.3% of ratings point to a risky experience

~ Based on 277 App Store ratings for myAI®.

Is myAI® Legit?

myAI® appears legitimate, with a few gaps. AppsHunter Legitimacy Score for myAI® is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Perfekte App

Funktioniert super, habe 2x die Hydra 32 und von Plankton Plus die Einstellung erhalten.

Die Lampen sind der Wahnsinn und die App dazu Intuitiv.

Might be worst ever

Can’t turn off pump lower than 1% in the app unless you turn them all off. Or put them in separate tanks in the app. Then you lose the ability to put all the pumps in feed mode with a single controller. For longer maintenance you have to kill the power and pray the program runs correctly when you restart.
Show more

Time set to future time

The time won’t stay set, always sets to this day in the year 2069. Which obviously messes with my lighting schedule. Please fix

Very buggy

If I could give this negative stars I would. Considering the price of the hardware I’d expect the application to function properly but every other month the light turns on and off because the date and time function breaks. Terrible terrible application with tons of bugs.

Bad app

This doesn’t work well. Very difficult to set a schedule and have it actually run that schedule 👎

OU812Reefing

AI app works great no problem using or navigating would definitely recommend

Ai prime 16

WONT UPDATE IVE DONE EVERYTHING

Works Great Until it Doesn’t

Aurgh. Light works perfectly for over a year. Noticed there was a firmware update, so I applied it. Now nothing works. Light never goes on. Updating the time on the light gets it to go on until night and then nothing. So frustrating for something that should just work.

Why only Bluetooth???

When this app works, cool, it does great. But the limitation of only a Bluetooth connection instead of WiFi like RedSea and others, for one, you have to be right in front of your aquarium to make changes, and two, IT DOESN’T CONNECT HALF THE TIME!!! Very frustrating to want to make a change, or turn off a pump and then you can’t even access your tank! Mine sends me back to the first prompt of selecting my tank, which I’ve done 20 times already!
Show more

Works great

I don’t think the 1 star reviews should still be around, there from years ago.

Vegas were better

I owned the AI Vegas for years and loved them. When one of my Vegas died I had to “upgrade” to the hydra 64s. They are not nearly as user friendly as the Vegas in the app. No weather features. No location options to mimic the sun from current location. Just way less features which is crazy since it’s a phone application. Should have way more features. Totally unimpressive.
Show more

Worse!

Worse app to set up might as well given me manual knobs

BLE Not Connected

The app is solid when it connects. The problem is, this error is the story of this app’s life.

App Stinks

App has so many issues from not recognizing devices to not being reliable to work when I needed. Not easy to navigate. Works when you set it and forget it, but if you’re looking for an intuitive app that’s easy to use then this is not it.

ログイン不能

指先で光量のカーブを弄るのがシビアな以外は便利に使えていたのですが、久々に設定を変更しようと立ち上げたらログインできません。サ終しちゃったんか?

Terrible

This app and constantly trying to configure my devices is the sole reason I’m getting rid of my AI products.

Fed up with Aqua Illumination

Constantly having to factory reset lights and the app doesn't work 2/3 of the time!!

Timezone issue

My nero and ai prime not starting and i seen date and time informations are not correct im updating but 1-2 day later same thing happen

Time resets.

The latest update introduced a bug where the timer resets to the first of Jan 1970 which throws off the schedule and causes the lighting and pumps to bug out. Kind of renders the app pointless.

Not Easy To Use

This is a terrible app. I was only able to get one device added and cannot add another. The device is the light for my tank and it isn’t easy to adjust the time for it. You have to delete the whole light schedule in order to set up a new one rather than adjust what you. The app also times out for no reason. It’s just a terrible app.
Show more