Terrible design of the app for trades
If I could give a 0 star I would
I have had a terrible experience on my first week with my builder so far racked up a -£200 balance from messaging leads not a single job from them after giving people quotes which are very reasonable they can’t afford to pay and want quality work yet expect to pay for pennies for the work
I went to a job over an hour away when I got there there was already people doing the work that I had been confirmed to do called the customer and then they pretend to not know what I’m on about and hang up wasting money,which has happened on more than one occasion
The way it works needs to be changed
You should be able to have a conversation with the person about the job before your charged a fee your paying fees that you haven’t even earned the money to pay
1.You get to speak to the customer and agree on a price once you both confirm the work then you are charged a fee would attract more people to use the app
I have had a terrible experience on my first week with my builder so far racked up a -£200 balance from messaging leads not a single job from them after giving people quotes which are very reasonable they can’t afford to pay and want quality work yet expect to pay for pennies for the work
I went to a job over an hour away when I got there there was already people doing the work that I had been confirmed to do called the customer and then they pretend to not know what I’m on about and hang up wasting money,which has happened on more than one occasion
The way it works needs to be changed
You should be able to have a conversation with the person about the job before your charged a fee your paying fees that you haven’t even earned the money to pay
1.You get to speak to the customer and agree on a price once you both confirm the work then you are charged a fee would attract more people to use the app
Show more
Not worth it!
Basically a scam,paying just to speak to someone about a job is ridiculous. Far better company’s out there.
Awful just awful
Don’t use this scammy app
My review is they will over and over charge you. You get a lead they will charge you over £10 per one. You tell the customer to only share details if they are happy with the price and the date the customer then proceeds to share details and tells you they can’t or won’t pay the price you’re then left with paying for it. My advice don’t ever use this app at all it’s a scam
My review is they will over and over charge you. You get a lead they will charge you over £10 per one. You tell the customer to only share details if they are happy with the price and the date the customer then proceeds to share details and tells you they can’t or won’t pay the price you’re then left with paying for it. My advice don’t ever use this app at all it’s a scam
Show more
Pointless
Such a waste of time trying to get work on this app, you express interest to go up against 10 other people, to then not get the job.
You have obvious people fishing for quotes, OR I’d go as even far to saying other tradesmen are putting jobs up to get an idea for quotes for their personal job!
I had one women before shortlist me to literally tell me that she wasn’t going to go with me,
another thing that mybuilder lets these customers get away with is putting absolutely no description for a job down or any photos, people shouldn’t be allowed to post a job unless there is ample description and at least 2 photos, how are we meant to make an evaluated decision on each job when the description of the job is “make wall in garden”, no rough length? No photos of access? Nothing, the customers that have made it onto this app are absolute wallys
You have obvious people fishing for quotes, OR I’d go as even far to saying other tradesmen are putting jobs up to get an idea for quotes for their personal job!
I had one women before shortlist me to literally tell me that she wasn’t going to go with me,
another thing that mybuilder lets these customers get away with is putting absolutely no description for a job down or any photos, people shouldn’t be allowed to post a job unless there is ample description and at least 2 photos, how are we meant to make an evaluated decision on each job when the description of the job is “make wall in garden”, no rough length? No photos of access? Nothing, the customers that have made it onto this app are absolute wallys
Show more
Avoid this scamers
I don’t recommend
Scam company
The customer didn’t invite me but I got the invitation! Also, the invitation is from more than 25 mile.
Also, the apps don’t allow the customer side to see the message and quote before shortlisting anyone
The customer tell me that they didn’t shortlist me but I am shortlisted. The shortlist fee is getting more expensive and expensive!!!
Also, the apps don’t allow the customer side to see the message and quote before shortlisting anyone
The customer tell me that they didn’t shortlist me but I am shortlisted. The shortlist fee is getting more expensive and expensive!!!
Show more
Their service is charging you money for just chatting with people
How come this app is not taken down yet. The whole ideea of paying for a service you don’t receive is a scam.
I had a ghost firm saying they have contract around my area. I was happy I will get a job so quick, then they are not answering back anymore -£40 gone.
A new starter cannot compete against 40 traders with yrs of reviews.
This app is making big money for just chatting.
I had a ghost firm saying they have contract around my area. I was happy I will get a job so quick, then they are not answering back anymore -£40 gone.
A new starter cannot compete against 40 traders with yrs of reviews.
This app is making big money for just chatting.
Show more
They are a scanner
They scam you and take money from your bank account without your notice. Also in customer service they ask for a details which they not provided to you and nobody gonna answer back.
I lost lots of money here and I didn’t get any customer
I lost lots of money here and I didn’t get any customer
Scam App
My Builder sends out your enquiry to possible tradesman, whoever pays the fee gets first dips on the job so avoid or it will cost you
Useless website
After many years on this website from being on since 2015 I’m very disappointed it’s time to leave
Years ago before lockdown it used to be a good way of getting work they only used to allow 5 people companies to quote for a job lead now, they have gone up to 10 to allow to quote for a job, which is ridiculous my builder are the ones making the money on the platform I’ve had this conversation with them they have said yes we have had this discussion with all other traders plus there is too many time wasters on this website wasting valuable peoples time just looking for prices not looking to have any work done this website is finished
Years ago before lockdown it used to be a good way of getting work they only used to allow 5 people companies to quote for a job lead now, they have gone up to 10 to allow to quote for a job, which is ridiculous my builder are the ones making the money on the platform I’ve had this conversation with them they have said yes we have had this discussion with all other traders plus there is too many time wasters on this website wasting valuable peoples time just looking for prices not looking to have any work done this website is finished
Show more
You pay upfront
You pay for being shortlisted not for being hired. This means you pay even if you don’t get the job
G
Good
Worst company ever
They are only here to take your money and nothing else
This app is useless they don’t vet most of there leads which means no one actually wants work
They don’t check any of the leads they advertise I used this for 3 months and the bill I racked up was over 400 pound and not one lead actually turned into a job most the people I went to speak to about quotes didn’t actually have the money to go ahead with the work after speaking to customer service on the app to say and explain what was happening they still went ahead and charged me threatining me with debt collection this is the worst app out there and there is much better apps out there
Show more
CLIENTS NEED RATINGS!
Been on this app for half a year and it’s just getting worse. Potential clients should have their own reviews because there is so many time wasters. Had 1 guy who wanted 2x chest of drawers assembled - said i was interested and he shared his details for £10+VAT - he wanted them both built for £40, I said that’s way too low (bloody insulting tbh) and I gave him a more realistic price - he didn’t even respond, closed the job and now im stuck with the bill - @ssholes like him need to have warnings so people can avoid them.
Customer service is pointless too. Never have they issued a refund. I think you might have to be stabbed by a potential client for them to even consider it.
Join Airtasker, much better. Im telling all my trade mates to not bother with MyBuilder.
Customer service is pointless too. Never have they issued a refund. I think you might have to be stabbed by a potential client for them to even consider it.
Join Airtasker, much better. Im telling all my trade mates to not bother with MyBuilder.
Show more
Bad service
It’s just a system that scams people 183£ were deducted from my account in one day most of the job postings are fake without any subscription there is no answer from anyone when you try to close or pause the account they don’t help ridiculous excuses.
Scam
It’s an scam app
Be careful
It charges multiple workers for a job and also charges VAT on top of their scams as well for a job that you won’t get it at all.
I applied for a job of sorting a new cupboard for £9.0 and saw that after couple minutes 4 more workers have shown up and interested on same job and the customer didn’t get back to any message. They also charged me £1.8 on top of that £9.0 for their VAT.
Just think about that 5 poor workers have been charged £10.8 each for a job which you can’t ask for more than £50.0 at most . And at the end that customer didn’t show up at all.
SCAM
Be careful
It charges multiple workers for a job and also charges VAT on top of their scams as well for a job that you won’t get it at all.
I applied for a job of sorting a new cupboard for £9.0 and saw that after couple minutes 4 more workers have shown up and interested on same job and the customer didn’t get back to any message. They also charged me £1.8 on top of that £9.0 for their VAT.
Just think about that 5 poor workers have been charged £10.8 each for a job which you can’t ask for more than £50.0 at most . And at the end that customer didn’t show up at all.
SCAM
Show more
Bad experience
I not recommend this app anymore for anyone. I tried to close my account but they don’t leave close my account and the subscription as well. They don’t have any way to close the subscription so still paying every month till 2028 without I’m using the app
Fake leads, no checks — stealing money from tradesmen
This platform is a disgrace. They charge tradesmen for FAKE leads — customers who never existed, or jobs already done by someone else. I have been charged nearly £900 for fake leads. When I report them, they reject every claim and ask for endless details — then still refuse to refund.
Worse: They let ANYONE join with ZERO checks. No ID, no qualifications, no documents checked at all. Thousands of unvetted traders flood the platform — impossible to compete — yet they still charge us full price for every lead.
They make millions from fake data and dishonest charges. Nobody checks, nobody cares. They take your money and ignore you. STAY AWAY.
Worse: They let ANYONE join with ZERO checks. No ID, no qualifications, no documents checked at all. Thousands of unvetted traders flood the platform — impossible to compete — yet they still charge us full price for every lead.
They make millions from fake data and dishonest charges. Nobody checks, nobody cares. They take your money and ignore you. STAY AWAY.
Show more
ITS A SCAM, TRADESMEN STAY AWAY
This platform is an absolute scam stay away if you are a Tradesman. Some leads cost 40 pound, you will receive the contact details, send a quote then get told by customer that the job has already been done?? So I just paid 40 pound to be told the job has been done by someone else, to make it worse it says contact details have been shared 5 times, so 5 other tradesmen have been charged same amount to get told the job has been done, therefore the company profiting £200 for nothing. I sent a complaint form asking for a refund for them to reply and say they cannot refund me this. This company should be reported to trading standards as a scam.
Show more