Unreliable Card App
This is totally unacceptable in my view.
This is very poor or careless coding.
This happend several times on my iPhone and also on my friends’, family and customers’
Response from developer
Hi there, thanks for taking the time to leave feedback — reviews like this are tough to read, but they are important, and we genuinely use them to improve. A small number of users experienced missing cards after an update earlier this year, and we understand how frustrating that is. We’ve since completed a full security and code review, and the latest version includes fixes to ensure this cannot happen again. We also run annual independent audits to maintain reliability and data integrity across the app. We take card security seriously — your data is stored locally on your device, and never transmitted to our servers. For anyone affected, we’re offering 12 months of Premium at no cost as a gesture of goodwill. If you’d like to take us up on that, please reach out via the support link below and we’ll assist immediately. Support: https://getmycards.app/support Thank you again for the feedback — we are committed to making the app more stable, more secure, and more reliable with each release.
Keeps on crashing
Response from developer
Sorry for the trouble you’re having. We’re working to resolve crash issues and your details will help us pinpoint the cause. Please reach out at support@ignislabs.io with your device model, iOS version, and (if possible) a short video or screenshot.
