Pathetic
This app is so bad, it should not even be allowed on the App Store. The design is one of the worst I have ever seen. The latest update has broken the ordering of repeat meds. The designers should actually read the app design principles published by Apple. Clearly, no proper testing done before publishing the app. My guess is that a Windows developer is winging it as a mobile developer. It is cumbersome and frustrating to use. It would be better for all concerned it they go back to the drawing board with this app.
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Worst UX
Worst user experience in a pharmacy app Dis-Chem DeliverD is disappointing
In this day and age of advanced technology, it’s shocking that a major organisation like Dis-Chem has such a poorly designed app. The search function is completely broken it simply doesn’t work properly. You type in exactly what you’re looking for, and it either returns irrelevant results or nothing useful at all.
The overall UX is frustrating and outdated. For something as essential as a pharmacy delivery app (especially in emergencies), this level of poor performance is unacceptable. Rather than risk wasting time with this unreliable app, I’d prefer to physically go to a pharmacy or use a competitor’s service.
It’s pure disappointment from such a big brand. Fix your app, Dis-Chem customers deserve better!
In this day and age of advanced technology, it’s shocking that a major organisation like Dis-Chem has such a poorly designed app. The search function is completely broken it simply doesn’t work properly. You type in exactly what you’re looking for, and it either returns irrelevant results or nothing useful at all.
The overall UX is frustrating and outdated. For something as essential as a pharmacy delivery app (especially in emergencies), this level of poor performance is unacceptable. Rather than risk wasting time with this unreliable app, I’d prefer to physically go to a pharmacy or use a competitor’s service.
It’s pure disappointment from such a big brand. Fix your app, Dis-Chem customers deserve better!
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Very buggy
I keep getting logged out, I have to accept the legals every time I log in. It often fails to load my prescriptions. My orders disappear often, which isn’t great because it’s important prescriptions. Not a great experience
Dis-functional
The most annoying and awkward “App” I have ever encountered. It got two stars only because they were not removable. I only tried to use it because the telephone is another system this outfit can’t get to use efficiently.
Badly designed and useless app
The only good feature is that you can order repeat prescriptions. It is difficult to navigate and on top of that, it keeps logging you out if you dont use it just about every day. This type of app must keep you logged in or at least use apple face recognition. There are no benefit to being a member anymore as you earn no points, so no reason to be loyal to Dischem.
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