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Woolworths (Pty) Ltd

Woolworths (Pty) Ltd

Shopping, money and rewards

4.6K ratings
269 reviews
💰 Finance
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • October 28, 2011
  • October 5, 2026

Features

Developer

Woolworths Financial Services
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About

Shop groceries, fashion, beauty, and homeware from a leading South African retailer. Enjoy convenient delivery options, exclusive rewards, and integrated financial services, all from your mobile device.

✓Browse and shop diverse product categories
✓Same-day and standard delivery options
✓Click and Collect from stores
✓Exclusive MyDifference rewards and vouchers
✓Integrated financial services
✓Scan products and create shopping lists
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What users say

Summarized from real user reviews of Woolworths (Pty) Ltd. Based on 4.6K reviews and a 4.5/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Shopping app.

Positive things

  • ⭐Excellent product quality and selection
  • 👍Friendly and professional staff
  • 💳Seamless rewards program integration

Negative things

  • 🐛Frequent app crashes and freezes
  • ⏱️Slow and unresponsive app performance
  • 🤯Confusing and unintuitive user interface
  • 🤔Inconsistent app behavior across devices
  • 🔒Security and login issues
  • 💸Delivery delays and unreliable service
See all reviews

What's New in Woolworths (Pty) Ltd

10.23.0

October 5, 2026

We’ve implemented enhancements to existing functionality and resolved issues to improve customer experience, stability, and reliability on the Woolworths online platforms.

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User reviews

Most RecentHighest RatedLowest Rated

Don’t like the new system

Title says it all
Chris33frenchChris33french

Hire a top tier app developer

Woolies first forces us to get rid of the loyalty cards and move to this app when it’s not fully ready to roll out. The shopping experience has been a nightmare so far. Refund a mystery. I received an email stating my case is closed however no news about my refund. I’m not even going to start about the vouchers (total scam) You can learn a thing or few from Checker’s 60/60 online shopping experience.
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Maps In WondersMaps In Wonders

Unreliable app and poor pricing online specifically

The app is unreliable and 8/10 times has a “oops…something went wrong” message. This is ridiculous. Also…why are items MORE expensive than in store - this makes no sense! Generally, your competitors offer “online only” specials but you penalise online orders - not how things work international either. Sort out your tech and your online sales team!
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@LlewPS@LlewPS

Fair

Keeps logging me out so I can’t see my vouchers when at the checkout.
Not cool.
Leighton BuysLeighton Buys

Incredible lack of functionality

Impossible to obtain the loyalty card because “Something went wrong” despite multiple re-installs. Search algorithms are laughable and return any and all results that contain mere snippets of the letters in your search, so basically junk. Who did this and why?
::Bluesman::::Bluesman::
See 264 more reviews

User experience

🐞

Reported Bugs

5 issues

App crashes on launch

Bug

Unable to add items to cart

Bug

Loyalty card not recognized

Bug

Delivery address not saved correctly

Bug

Payment processing errors

Bug
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Requested Features

5 requests

Improve search and filtering capabilities

Feature

Implement real-time order tracking

Feature

Allow in-app redemption of rewards and vouchers

Feature

Provide better communication on order status and substitutions

Feature

Enhance mobile app stability and responsiveness

Feature

FAQ

What can I buy on the Woolworths app?

The app allows you to shop for a wide range of products including fresh groceries, healthy food, women's, men's, and kids' fashion, beauty products, homeware, and tech and electronics. You can browse, search, and purchase items directly through the app.

What are the delivery options available?

The app offers several delivery options to suit your needs. These include Dash Delivery for same-day grocery delivery, Standard Delivery where you can pick a specific date and time, and Click and Collect for online purchases to be picked up at your nearest Woolies store.

How do I earn rewards with the app?

You can earn rewards through the MyDifference program. This includes personalized vouchers, cashback, tailored promotions, and bonus rewards based on your MyDifference level. You can track your savings and progress within the app.

Does the app offer financial services?

Yes, the app integrates Woolworths Financial Services. You can apply for and manage credit cards, store cards, personal loans, and insurance directly within the app, earning rewards on your spending.

Is the app free to download and use?

The app is free to download. While the app itself is free, it does facilitate in-app purchases for products and potentially financial services, which may have associated costs or terms and conditions.