Woolworths (Pty) Ltd

Woolworths (Pty) Ltd

Shopping, money and rewards

4.4K ratings
255 reviews
Free

Details

  • Released
  • Updated
  • October 28, 2011
  • July 29, 2026

Features

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About

Shop groceries, fashion, beauty, and homeware from a leading South African retailer. Enjoy convenient delivery options, exclusive rewards, and integrated financial services, all from your mobile device.

Browse and shop diverse product categories
Same-day and standard delivery options
Click and Collect from stores
Exclusive MyDifference rewards and vouchers
Integrated financial services
Scan products and create shopping lists
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What users say

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What's New in Woolworths (Pty) Ltd

10.20.0

July 29, 2026

Feature: Recommendations,Complete thePromo,Auth & Settlement,Loyalty Vouchers,ENHANCEMENTS: Promo automation,Payments – Pay by Bank,Payments 3DSecure,Payments-Gift Cards,Analytics, Fixes: Customers now have the download option available, Click & Collect store selection updates correctly after location change,Back navigation,EatWell flash on PDP,Chanel page loader displaying after page load,Corrected chip behaviour on PLPs,Back to top arrow on department landing pages on web, PDP navigation.

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User reviews

Food great! Service not as good as Checkers.

I am a regular user of the delivery service for both. I use Woolies because I love their food, but the app is simply not as seamless as Checkers. I have also had more items left out of my order. My recommendation is to change the refund process to make it more transparent, and to improve the overall ease of use of the app, like add a “shop my regulars” like Checkers.
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Response from developer

Hi there. Thank you for your honest and constructive feedback. 🤗

White screen of death

App is just unusable and I see I’m not the only person. If you look to digitise your services at least have a functioning app. When going to log in or sign in you are met with a white screen that never loads anything and gives 0 feedback. No point in trying to redownload or clear cache because that won’t work. Horrid app. And they tell you to contact an email when there’s an issue but that email is never replying to you
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Response from developer

Hi there. We're sorry about the frustrating experience. Please share your sign-in email address, cell phone number and details about the issue, including any errors, with appfeedback@woolworths.co.za. Our team will look into the issue.

White screen of death

App is just unusable and I see I’m not the only person. If you look to digitise your services at least have a functioning app. When going to log in or sign in you are met with a white screen that never loads anything and gives 0 feedback. No point in trying to redownload or clear cache because that won’t work. Horrid app
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Blank white page

Can’t even get to the login screen. Goes to blank white page.

No support

Impossible to get through to support; still haven’t been able to activate my account

User experience

🐞

Reported Bugs

5 issues

App crashes on launch

Bug

Unable to add items to cart

Bug

Loyalty card not recognized

Bug

Delivery address not saved correctly

Bug

Payment processing errors

Bug

Requested Features

5 requests

Improve search and filtering capabilities

Feature

Implement real-time order tracking

Feature

Allow in-app redemption of rewards and vouchers

Feature

Provide better communication on order status and substitutions

Feature

Enhance mobile app stability and responsiveness

Feature

FAQ

What can I buy on the Woolworths app?

The app allows you to shop for a wide range of products including fresh groceries, healthy food, women's, men's, and kids' fashion, beauty products, homeware, and tech and electronics. You can browse, search, and purchase items directly through the app.

What are the delivery options available?

The app offers several delivery options to suit your needs. These include Dash Delivery for same-day grocery delivery, Standard Delivery where you can pick a specific date and time, and Click and Collect for online purchases to be picked up at your nearest Woolies store.

How do I earn rewards with the app?

You can earn rewards through the MyDifference program. This includes personalized vouchers, cashback, tailored promotions, and bonus rewards based on your MyDifference level. You can track your savings and progress within the app.

Does the app offer financial services?

Yes, the app integrates Woolworths Financial Services. You can apply for and manage credit cards, store cards, personal loans, and insurance directly within the app, earning rewards on your spending.

Is the app free to download and use?

The app is free to download. While the app itself is free, it does facilitate in-app purchases for products and potentially financial services, which may have associated costs or terms and conditions.