Woolworths (Pty) Ltd User Reviews

Customer Experience

Positive experience15.6% of reviews
Neutral6.1% of reviews
Negative experience78.2% of reviews

~ Based on 262 written reviews from the US App Store.

What users say

Is Woolworths (Pty) Ltd Safe?

Woolworths (Pty) Ltd appears safe based on user ratings. AppsHunter Safety Score for Woolworths (Pty) Ltd is 90/100.

This assessment is based on 4,357 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 4,357 App Store ratings for Woolworths (Pty) Ltd.

Is Woolworths (Pty) Ltd Legit?

Woolworths (Pty) Ltd appears to be a legitimate app. AppsHunter Legitimacy Score for Woolworths (Pty) Ltd is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

White screen on signin

App signed me out and now when i want to sign in again i just get a white screen

Good app but customer service/support needs help

Please add a chat function with drivers order was cancelled because driver couldn’t get in.

Blank white page

Can’t even get to the login screen. Goes to blank white page. Issues still not resolved.

Great, but needs help

Certain things like having through credit card management, functionality, and accessibility in viewing and exporting ability for Cash management especially for high-end black car users is sincerely lacking although great efforts on the app overall

Food great! Service not as good as Checkers.

I am a regular user of the delivery service for both. I use Woolies because I love their food, but the app is simply not as seamless as Checkers. I have also had more items left out of my order. My recommendation is to change the refund process to make it more transparent, and to improve the overall ease of use of the app, like add a “shop my regulars” like Checkers.
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Slow and non-responsive

I’m quite surprised but the rating on this app. It’s slow, most likely web views being rendered in an app container / not native which can’t be felt by how long it takes to load, the navigation, etc. You folks are leaving large amounts of money on the table as the 60/60 and PnP apps are much better to use so I buy there instead, and I’m sure there are thousands of other users who do the same. I rather drive to the store than use this app as often because it’s so frustrating to use and has a poor UX.
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Rewards Program

New program is socking poor and offers no real value. Think I will return shopping at Checkers

White screen of death

App is just unusable and I see I’m not the only person. If you look to digitise your services at least have a functioning app. When going to log in or sign in you are met with a white screen that never loads anything and gives 0 feedback. No point in trying to redownload or clear cache because that won’t work. Horrid app. And they tell you to contact an email when there’s an issue but that email is never replying to you
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Sign in …….

Cannot access my account via the app. One day it works the next it don’t……

White screen of death

App is just unusable and I see I’m not the only person. If you look to digitise your services at least have a functioning app. When going to log in or sign in you are met with a white screen that never loads anything and gives 0 feedback. No point in trying to redownload or clear cache because that won’t work. Horrid app
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Blank white page

Can’t even get to the login screen. Goes to blank white page.

No support

Impossible to get through to support; still haven’t been able to activate my account

App doesn’t work

I haven’t been able to buy on the app in over a year I intermittently attempt to use the app but it either keeps logging me out as I add to the basket or it gives an error unfortunately something has gone wrong please try again later when I go to check out. It’s incredibly infuriating. You must be losing so many sales. I have deleted app updated app and even changed phones. Nothing fixes it.
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New update broken

Can’t sign in, just a blank page. Reinstall didn’t help. This app wasn’t good and now it’s just broken.

Needs an update

Search function doesn’t work and today nothing works.

No longer able to log in

Not sure what’s happened to the app, but looks like a blank white screen that doesn’t allow you to log in.

Does not work

Installed and registered, entered the verification code. Can’t log on to Loyalty or my profile.
Only get ‘unfortunately something went wrong’. iPhone with latest update. Sent email to developer. No one answered

Meeeeehh

Sometimes it works, sometimes it doesn’t. Sometimes there’s nothing in your shopping “lists” anymore .. not very good

Loyalty tab not working

Downloaded
Woolworths app and loyalty tab is not working at all

Not able to sign in

Same old story. App doesn’t work and yet we are losing our physical rewards cards to this mess. See my previous review below which was clearly not resolved.

Yet again, the app does not work. The sign in does not open and the page is blank. How is 1 supposed to access anything especially when at the till to use rewards/Woolworths card.
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