Food great! Service not as good as Checkers.
I am a regular user of the delivery service for both. I use Woolies because I love their food, but the app is simply not as seamless as Checkers. I have also had more items left out of my order. My recommendation is to change the refund process to make it more transparent, and to improve the overall ease of use of the app, like add a “shop my regulars” like Checkers.
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Response from developer
Hi there. Thank you for your honest and constructive feedback. 🤗
White screen of death
App is just unusable and I see I’m not the only person. If you look to digitise your services at least have a functioning app. When going to log in or sign in you are met with a white screen that never loads anything and gives 0 feedback. No point in trying to redownload or clear cache because that won’t work. Horrid app. And they tell you to contact an email when there’s an issue but that email is never replying to you
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Response from developer
Hi there. We're sorry about the frustrating experience. Please share your sign-in email address, cell phone number and details about the issue, including any errors, with appfeedback@woolworths.co.za. Our team will look into the issue.
White screen of death
App is just unusable and I see I’m not the only person. If you look to digitise your services at least have a functioning app. When going to log in or sign in you are met with a white screen that never loads anything and gives 0 feedback. No point in trying to redownload or clear cache because that won’t work. Horrid app
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Blank white page
Can’t even get to the login screen. Goes to blank white page.
No support
Impossible to get through to support; still haven’t been able to activate my account
App doesn’t work
I haven’t been able to buy on the app in over a year I intermittently attempt to use the app but it either keeps logging me out as I add to the basket or it gives an error unfortunately something has gone wrong please try again later when I go to check out. It’s incredibly infuriating. You must be losing so many sales. I have deleted app updated app and even changed phones. Nothing fixes it.
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New update broken
Can’t sign in, just a blank page. Reinstall didn’t help. This app wasn’t good and now it’s just broken.
Needs an update
Search function doesn’t work and today nothing works.
No longer able to log in
Not sure what’s happened to the app, but looks like a blank white screen that doesn’t allow you to log in.
Does not work
Installed and registered, entered the verification code. Can’t log on to Loyalty or my profile.
Only get ‘unfortunately something went wrong’. iPhone with latest update. Sent email to developer. No one answered
Only get ‘unfortunately something went wrong’. iPhone with latest update. Sent email to developer. No one answered
Meeeeehh
Sometimes it works, sometimes it doesn’t. Sometimes there’s nothing in your shopping “lists” anymore .. not very good
Loyalty tab not working
Downloaded
Woolworths app and loyalty tab is not working at all
Woolworths app and loyalty tab is not working at all
Not able to sign in
Same old story. App doesn’t work and yet we are losing our physical rewards cards to this mess. See my previous review below which was clearly not resolved.
Yet again, the app does not work. The sign in does not open and the page is blank. How is 1 supposed to access anything especially when at the till to use rewards/Woolworths card.
Yet again, the app does not work. The sign in does not open and the page is blank. How is 1 supposed to access anything especially when at the till to use rewards/Woolworths card.
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App not working
All we get when trying to log in is a blank screen. iOS 26.5 on iPhone 14. Very frustrating.
Cannot login or register
The app is no longer working - I cannot sign in or even register a new account. This is disappointing when you are now also changing the rewards cards. I am on iOS 26.5.1 and have tried to delete and reinstall the app but it did not work. I also tried to phone Woolworths but they could not assist. Unacceptable!
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App not working on IOS 18
App not working on IOS 18 message oops something went wrong try again later
Absolute rubbish
One of the most frustrating apps to use. Search is incredibly slow. Lots of errors. Built by clowns.
App No Longer Works
Can’t sign in. Just a blank screen when I try. I’m on iOS 26.4.2
But wow! Developer got in touch with me just days after my bad review. So this is a well-deserved update to my initial low-scoring message. Wish everybody was as responsive as the Woolworths team.
But wow! Developer got in touch with me just days after my bad review. So this is a well-deserved update to my initial low-scoring message. Wish everybody was as responsive as the Woolworths team.
Frustrating
App crashes everytime I try to checkout and I have to keep adding delivery instructions each time as it never saves
Don’t download. It keeps crashing!!!
Don’t download this!!! This app keeps crashing. I am so sorry that I uploaded this upgrade. I have no access to the app any longer.
