myCellcom App User Reviews
Customer Experience
~ Based on 56 written reviews from the US App Store.
What users say
Summarized from real user reviews of myCellcom App. Based on 540 reviews and a 4.5/5 average, it highlights the 6 positives and 8 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Easy to use and navigate
- 📊Convenient data usage tracking
- 💳Simple bill payment process
- 👥Family usage monitoring capabilities
- ⚡Quick access to account information
- 🎯Functional and reliable core features
Negative things
- 🐛Frequent app crashes
- 🔐Requires login every time (session timeout issues)
- 💳No saved payment information option
- 📱Compatibility issues with newer iOS versions
- ⏱️Slow data usage updates
- 👥Limited multi-line account support
- 🔄Multiple technical glitches after updates
- 📈Lacks modern features (face recognition, biometric login)
Is myCellcom App Safe?
myCellcom App appears safe based on user ratings. AppsHunter Safety Score for myCellcom App is 89/100.
This assessment is based on 540 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 540 App Store ratings for myCellcom App.
Is myCellcom App Legit?
myCellcom App appears to be a legitimate app. AppsHunter Legitimacy Score for myCellcom App is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I use it extensively to keep track of the family members usage. It does a great job and allows for keeping them in the loop on where they are at.
I love that it is easy to use
And not the only person this is happening to! App needs to be fixed/updated to operate properly. Crashes in the middle of payment processing which could cause potential repeated withdraws from one’s account.
The app is not compatible with iPhone iOS 18. It crashes. And I have the latest update
Love it
Very convenient for checking data accruals!
It’s much easier when apps that allow you to pay bills retain or save credit card information. Additionally this day and age face recognition makes for much friendlier apps. Otherwise very useful.
They’ve made big improvements to this app but I wish I could save my payment details like every other app I use to pay bills online. It’s a bit of a hassle when you’re busy.
Easily tell your cell data and minutes useage at a glance. Useful for other details too.
I log in to see and pay my bill! so easy
The app is fairly easy to use but it seems like only the primary member on the account can download for usage.
It’s a good App but needs improvement and add to it extra features and make it more practical than what is it now.
I had trouble with paying to but then went in and the employees helped me out. Now it works great . Thank you..
I think it would be a nice feature if we could schedule payments for a future date.
It’s much easier when apps that allow you to pay bills retain or save credit card information. Additionally this day and age face recognition makes for much friendlier apps. Otherwise very useful.
The app appears to not have been updated recently, but it works perfectly well.
I like the app, and I use it monthly to pay my bill but I wish wish wish there was a way to retain my credit card info so I don’t have to dig it out of my purse and punch the numbers in every month! Come on, Cellcom. FaceID!!!!
Like this app. It’s easy to use from paying my bill, looking up new products and seeing my data usage. Thank you
The primary reason I use it is to keep an eye on everyone’s data on our plan. We have unlimited, but it toggles down if you go over a certain amount so I try to keep them posted if it is going fast.
We use the app regularly to check the status of our MiFi remaining balance and are happy with that feature.
