MycomEye

With executives on the go, and engineers working in a location agnostic environment, it’s critical that the network, service and customer data is easily accessible, at every time, from anywhere. Mycom MycomEye app is designed to empower business users with real-time visibility and management of the network and its services. It offers a comprehensive and intuitive mobile interface that allows users to monitor key performance metrics, receive critical alerts, and collaborate effectively with team members. The app ensures that business users can promptly address network and service issues, enhancing overall service quality and user experience. Some of our key features: • Interactive dashboards: The responsive MycomEye app dashboards, adapted for the mobile screen, can be custom built for C-level executives and NOC/SOC engineers. The app offers options for attaching screenshots or additional notes to exec reports. All reports can be shared easily with business/technical teams for faster resolution. • 360 network performance analytics The MycomEye app offers a visual representation of network quality indicators and advanced data visualization tools for trend analysis and reporting, with export options for sharing analytics reports in various formats, instantly triggered from the mobile app. • Alerts and Notifications on network issues Users can configure alert thresholds for various performance metrics with instant push notifications and in-app alerts for critical network issues. Each notification offers details of incident reports with a single click