It crashes for me
It might just be my phone but every time I tap on the app it crashes immediately. I tried deleting and re-downloading and it still crashes. Great app tho <3
Forever
I appreciate the new update a little while back in the app and what it does to encourage daily prayer for the children and then facilitating monthly letters to them, but the auto login process to get to the daily prayer takes far too long. It feels like dial up did back in the dayā¦like I can feel myself aging while I wait for it to load. Please improve this login speed, because gahhhhh.
Show more
Good, has itās issues
I love that it makes it quicker/easier to connect with the children.
However, letter drafts rarely save right, so unless you write and submit all at once it will be lost.
Also, Letter button is glitchy. First time you click nothing will show up, but second time it will work.
Also really important to note!! The app will automatically give you the text from your child in your language. But I wasnāt even clicking the button to see their original letter, and missed some very sweet drawings I was sent! So be aware to look at both.
Please make these changes, because everything else is amazing :)
However, letter drafts rarely save right, so unless you write and submit all at once it will be lost.
Also, Letter button is glitchy. First time you click nothing will show up, but second time it will work.
Also really important to note!! The app will automatically give you the text from your child in your language. But I wasnāt even clicking the button to see their original letter, and missed some very sweet drawings I was sent! So be aware to look at both.
Please make these changes, because everything else is amazing :)
Show more
New App Update Isn't Helpful
Wow, I'm not sure why all the changes were made. The old app was awesome.. I could see when I wrote my Comapssion child last, when I gave last, I could see all the letters written back and forth.
**This new app update is so hard to navigate. I couldn't find any of our letters--it seems like they weren't saved. I couldn't easily find info on our child.
The old app home page was the best--you could see your Compassion child, a map of where they live, their school info, the last time you gave or wrote.
If the app stays as is, I'll have to use the website instead, and in fact that's what I did today in order to write my child.
**I politely and vehemently ask the app designers to go back to what you had before.
**This new app update is so hard to navigate. I couldn't find any of our letters--it seems like they weren't saved. I couldn't easily find info on our child.
The old app home page was the best--you could see your Compassion child, a map of where they live, their school info, the last time you gave or wrote.
If the app stays as is, I'll have to use the website instead, and in fact that's what I did today in order to write my child.
**I politely and vehemently ask the app designers to go back to what you had before.
Show more
Must Buy a New Phone To Use
Iām sure the developers are as horrified as the Apple people are that my phone wonāt update past iOS 15-whatever yet I keep using it. And Iām grateful that Compassion made the app unusable for people like me at a slower rate than the grocery store.
I guess itās hand-written or web page letters for me.
I guess itās hand-written or web page letters for me.
Show more
Very upsetting- nothing works
I have been doing nothing but try to write a letter and it keeps stopping at that, I have not selected a template. I've tried to write both a long letter and a short letter in each time. It tells me that I haven't selected a templateā¦ However I have each time. So I'm not able to write my child. I also want to send them gifts and every time I click on to send a gift it says what kind of gift do you want to send? And it just sits there without giving me an option of what to do. Please fix the app so we can use it for the intended purposes.
Show more
Life-Changing Program for Children and Sponsors
My Simple Review of the Compassion (MyCompassion) App
User-Friendly Connection
The app makes it incredibly easy to stay connected with your sponsored childāwhether youāre writing letters, attaching photos, or reading their updatesāright from your phone. Itās fast, intuitive, and designed to help you stay engaged no matter where you are. ļæ¼
Real-Time Insight
I love how the app shows the childās local weather, time, and even a little map to help me imagine where they are in the world. It adds such a personal touch and really brings me closer to their daily life. ļæ¼ ļæ¼
Stay in Touch, Stay Inspired
You can easily track when you last wrote, get reminders for upcoming birthdays, read prayer prompts, and explore stories tailored just for you. Itās packed with meaningful features that help you stay committed in prayer, correspondence, and giving. ļæ¼ ļæ¼
Room for Improvement
Some users have had a few challenges with the latest versionālike having to log in every time or only seeing the last five letters. There are also reports of the app freezing when sending letters. Encouragingly, the developers are listening and improving these issues with regular updates. ļæ¼
Overall
Itās a thoughtful, beautifully designed way to maintain a real and meaningful connection with your sponsored child. With consistent enhancements and helpful tools, itās clear the app is built to deepen those special bondsādespite a few minor hiccups that are being addressed.
User-Friendly Connection
The app makes it incredibly easy to stay connected with your sponsored childāwhether youāre writing letters, attaching photos, or reading their updatesāright from your phone. Itās fast, intuitive, and designed to help you stay engaged no matter where you are. ļæ¼
Real-Time Insight
I love how the app shows the childās local weather, time, and even a little map to help me imagine where they are in the world. It adds such a personal touch and really brings me closer to their daily life. ļæ¼ ļæ¼
Stay in Touch, Stay Inspired
You can easily track when you last wrote, get reminders for upcoming birthdays, read prayer prompts, and explore stories tailored just for you. Itās packed with meaningful features that help you stay committed in prayer, correspondence, and giving. ļæ¼ ļæ¼
Room for Improvement
Some users have had a few challenges with the latest versionālike having to log in every time or only seeing the last five letters. There are also reports of the app freezing when sending letters. Encouragingly, the developers are listening and improving these issues with regular updates. ļæ¼
Overall
Itās a thoughtful, beautifully designed way to maintain a real and meaningful connection with your sponsored child. With consistent enhancements and helpful tools, itās clear the app is built to deepen those special bondsādespite a few minor hiccups that are being addressed.
Show more
App upgrade fail
The app upgrade takes forever to login, even with FaceIDā¦too long.
Response from developer
Weāre so sorry for the frustration youāve experienced with the recent updates. We understand how important it is to have a smooth and reliable experience, especially when it comes to staying connected with your sponsored child. Regarding the login issue: our goal is to protect your personal and financial information while still making the app convenient to use. We know itās not ideal to enter your credentials every time, and weāre actively working on improvements. In the meantime, enabling FaceID or TouchID on your device can help streamline the login process. You can do this by: 1. Making sure FaceID/TouchID is enabled in your device settings. 2. Ensuring the MyCompassion app is allowed to use biometrics. 3. Following Appleās support articles if you need help setting this up. We have also made updates to the app, please update to the most recent version for the best experience.
Love it
Great app! Makes it easy to connect with those children whom I sponsor.
Response from developer
Thank you for the review and your words of encouragement, Your continued support of Compassion means a lot to us! Please continue to give us feedback and let us know what you think or if you encounter any problems.
Where is home page with sponsored children?
I am very disappointed in the ānewā Compassion International app which features tiny icon photos of my sponsored children with multiple marketing articles requesting more financial commitments and no means of alerting me when I have received a letter from one of my sponsored children. I am grateful for Compassion Internationalās work and I receive tons of emails and postal mail asking for more money. Please remove this marketing from my home page and allow me to view the children I am sponsoring in photos that do not require a magnifying glass! If there is a way to return to the previous version of the app I want it instead.
Show more
āChristianā?
Over $5 million of the money raised goes to 17 people within the organization. The top execs take about $500k while the children receive $30/month. Does someone need $500k to free other people, namely children, from poverty? Does that sound like Jesus or like the world? You can decide for yourself.
Missing one thing
I havenāt had any issues with log ins or letter writing and the like. I do like this app quite a bit. My only request is to bring back the notification when your child writes to you. Iām sometimes several weeks late reading and responding because thereās no flag on the app icon (yes notifications are āonā for the app)
Show more
Losing Heart
Why is this app not so well?
Nothing but propaganda!
Focus no longer on our sponsored children! When I work at a Compassion event, the old app was an integral part of promoting sponsorships. People could see how easy it is (was) to write and receive letters from their children, see all their information, and send support. Put the children first again!! If I wanted to see Compassion propaganda, I could go to your website. I much rather have easy access to my childrenās letters, pictures, information, and support!!
Show more
New app is terrible - Issues are better
can we please have the old app back? It was so nice because it immediately pulled up my sponsored childās information and getting to the point where I could pray the daily prayer was just one click. Now Iām having all kinds of issues logging in. It has lost my childās information in the app and Iāve had to delete and reinstall the app. Please just bring back the old app.
Edit: I still prefer the old app, but the issues above have been fixed and now clicking on my daily prayer notification takes me straight to the prayer page.
Edit: I still prefer the old app, but the issues above have been fixed and now clicking on my daily prayer notification takes me straight to the prayer page.
Show more
Write a letter to my sponsored child
I have liked the convenience of using this app to write letters/cards. Today, my letter was gone by the time I clicked through to the review step. I had added pictures and they were still there but no text. I retyped the letter thinking that I had not saved it while working on adding the pictures. Again, no text in the body of the letter. I will now write a handwritten letter and get it to our sponsored child.
Show more
Wonāt load
The new update does not load featuresā¦my phone/app canāt keep up so Iām unable to write letters
Missing the mark
The intention behind this app is amazing. The purpose God sent. The follow-through is severely lacking. The app will not allow me to send correspondence for days, weeks, even. I guess it would be more efficient for me to actually mail out handwritten letters to my sponsored child because it will not present all the written text I enter in the message, there are times it just gets stuck and will not advance to the next screen. It took a while for it to even update to reflect my new sponsored child to begin with. As a result, my sponsored child is not getting as many letters as I would like to have sent. Please fix this, immediately.
Show more
Where did my letter go?
I just wrote out a nice letter, it showed that the draft saved, but then later shows an incomplete first sentence. Not cool!
Dumping my text, canāt keep up
Loved the old app, please either fix this new one or bring the old one back.
New app canāt keep up, not saving drafts as quickly (itās been over an hour and my draft still has not saved.) I started saving the letter on my phone, so i could copy/paste in the missing textā¦but itās still not saving, and my letter is still incomplete, because the app keeps dumping.
New app canāt keep up, not saving drafts as quickly (itās been over an hour and my draft still has not saved.) I started saving the letter on my phone, so i could copy/paste in the missing textā¦but itās still not saving, and my letter is still incomplete, because the app keeps dumping.
Show more
