MyCuts Appointment Scheduling User Reviews

Name: MyCuts Appointment Scheduling
Rating: 4.4 (123 reviews)

MyCuts Appointment Scheduling

MyCuts, LLC

💼 Business

📊 Productivity

Customer Experience

Positive experience81.1% of reviews

Neutral14.4% of reviews

Negative experience4.4% of reviews

~ Based on 90 written reviews from the US App Store.

What users say

Summarized from real user reviews of MyCuts Appointment Scheduling. Based on 123 reviews and a 4.4/5 average, it highlights the 10 positives and 9 negatives reviewers mention most about this Business app.

Positive things

👍Easy to use and intuitive interface
💬Automatic appointment reminders via text/email
📱Multi-device access (phone, tablet, computer)
💰Affordable pricing compared to competitors
📊Inventory management features
🚀Quick and responsive customer support
📈Sales reporting and tracking capabilities
✅Reliable appointment scheduling system
🔄Syncs across devices via cloud
👥Works well for small salons with multiple stylists

Negative things

🐛Reminder text messages fail to send
🐛Account access issues and data loss
⚠️Lack of multi-location support
❌Limited customization options for client data fields
💳Continued billing after account cancellation
🔐Security breach incidents
⚠️Excessive information requests for professional use
🔌Requires frequent re-authentication/login
📍Currency limited to USD only

Is MyCuts Appointment Scheduling Safe?

MyCuts Appointment Scheduling appears safe based on user ratings. AppsHunter Safety Score for MyCuts Appointment Scheduling is 85/100.

This assessment is based on 123 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.7% of ratings point to a safe experience

9.8% of ratings suggest some concerns

6.5% of ratings point to a risky experience

~ Based on 123 App Store ratings for MyCuts Appointment Scheduling.

Is MyCuts Appointment Scheduling Legit?

MyCuts Appointment Scheduling appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyCuts Appointment Scheduling is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great!

I’ve been using MyCuts for three years now. And it has been a lifesaver. It helps me keep up with all my appointments and it helps me stay on track because it sends me notifications when my next client is about to arrive. He is also extremely helpful with the reminder and confirmation texts to the client. I tell all my coworkers about MyCuts all the time, hopefully they will use it one day but until then I’m loving it.

Lovlylady

a month ago

Response from developer

We appreciate a review from a long-time user of MyCuts! Thank-you for spreading the word! The more people that use MyCuts, the more feedback we receive to make it even better!

Best scheduling app

Have been using this app since I first went self employed in 2017! I have loved it ever since and never wanted to switch. It has everything I need and it keeps getting better with time

meganl99

a month ago

Response from developer

Thank you so much for this wonderful review! It means a lot to know MyCuts has been with you since you first became self-employed in 2017. We’re truly grateful for your loyalty and support, and we’ll keep working hard to make MyCuts even better for you and your business.

Great App, very helpful

It’s more helpful as a personal calendar since that free, but as a professional calendar it ask for too much information about clients and appointments.

$YT \,,/,$ YT \,,/,

9 months ago

Very Happy stylist !

Been with MyCuts for years and barely have a problem.

Cuts985

10 months ago

Owner

Not Happy at the moment… lost all access to my book

Edwads

a year ago

I’m BACK!!

I used this app for 6+ years at my salon. Everything works great for running a small salon with multiple stylists. Then I added a location and opted to try Gloss genius as it advertised multi location. False advertising. I had to pay for 2 separate accounts and couldn’t access the one unless I was at that salon. So many hiccups. Support was NOT good. So I reached back out to MyCuts. They quickly jumped in and helped me find a solution to my multiple location problem and help me get things signed up and set up. They are so easy to work with and are quick to respond. I’m thankful to be back. They continue to add features and are very reasonably priced. You won’t regret this option.

GingerSnapx2

a year ago

Response from developer

Thanks you for such a thorough review! We're happy that MyCuts was able to accommodate multiple locations. It's good to see people that have used MyCuts for several years, thank you for the loyal support!

It’s simple and straightforward

It works well. There are things I’d like differently but they are more my preference than anything. I like that my text reminders are covered with subscription and that price is lower compared to others. I think this would be great for just starting out & comparable to a pc scheduler that I prefer but is not realistic to use on the go or away from salon. I’ve had this app for 2yrs now and the only trouble was app had 72hrs of text reminders not working. I think that’s pretty great considering what others have had happen or done.

RillJuess

2 years ago

My cuts app

Love this app! And my clients love the reminders

Daniellat76

2 years ago

App not working correctly, client can’t confirm appointment! HELP!

I depend on this app 100% , they got it up and running and back on line , all appointments are be confirmed, Thanks so much for the best salon app! Keep up the great work! Rick owner of Roshe’ by Design

Roshe by Design

2 years ago

Response from developer

Rick, thank you so much for your kind words! We’re thrilled to hear that the app is meeting your needs and helping your business run smoothly. It’s feedback like yours that keeps us motivated. We truly appreciate your support!

MyCuts

I have been a entrepreneur in the hair industry for over 47 practicing diligence and integrity. I am encouraged by the Ernest effort from MyCuts to apologize.. thank you. I am happy you have corrected the flaws in your system as your product is very convenient and effective. I will recommend your product to others.

sandstorm60

2 years ago

Response from developer

Thank you for your patience and support! We're glad that MyCuts is meeting your needs now, and we truly appreciate your willingness to recommend it to others. We'll keep working hard to provide a reliable and effective tool for your business.

Easy to use

Easy to use. Sends texts or emails to customers appointment to reminders them or their appointment. My reminders are not being sent!!!!

Henderlo

2 years ago

Response from developer

Thank you Henderlo for your review! We're happy that those appointment reminders are of help.

MyCuts

Disappointed with lack of communication.. My clients weren’t being reminded. I did not receive notice from MyCuts that the service,I was expecting and contracted was interrupted. I contacted your company and received the information of security breach.. although it was supposedly corrected .. still client's did not receive reminder.. you are happy to collect money but not provide proper services.

sandstorm60

2 years ago

Response from developer

We sincerely apologize for the disruption and lack of communication regarding the text message reminders. We understand how frustrating this experience was for you and your clients, and we should have been more proactive in keeping you informed. The issue has now been fully resolved, and text messages are working correctly again. We’re committed to improving our communication and ensuring a reliable service moving forward. Thank you for your patience, and we appreciate your feedback.

Great App, very helpful

It’s more helpful as a personal calendar since that free, but as a professional calendar it ask for too much information about appointments.

CMTtouch

2 years ago

Need help!

The app says that it’s set up to remind people confirmations and no one is getting any reminders. How can I fix that?

Ladytee32

2 years ago

I’m BACK!!

I used this app for 4+ years at my salon. Everything works great for running a small salon with multiple stylists. Then I added a location and opted to try Gloss genius as it advertised multi location. False advertising. I had to pay for 2 separate accounts and couldn’t access the one unless I was at that salon. So many hiccups. Support was NOT good. So I reached back out to MyCuts. They quickly jumped in and helped me find a solution to my multiple location problem and help me get things signed up and set up. They are so easy to work with and are quick to respond. I’m thankful to be back. They continue to add teachers and are very reasonably priced. You won’t regret this option.

GingerSnapx2

3 years ago

Response from developer

Stylist/ owner

Love it and easy to learn. Thank you! Want to know if you have register to ring clients out?

lrcarr

3 years ago

Great app

I have had to change the app I have been using for the last 10 years for my Grooming business due to the fact that the developers of MY BOOK OF CLIENTS SALON (the app I was using) have just withdrawn the app in the UK with no warning 🤬. After searching the App Store I found this app & so far I am impressed.
I had a few teething problems to start with but I must say that the MY CUTS support staff have been very quick & helpful in answering my questions & advising me how to navigate the app.
The automated messaging system to send appointment confirmations & reminder texts is brilliant & saves me a lot of time & effort as I previously had to remember to send these myself.

However there are a couple of things that I would like to see improved like :-

1, I would like to be able to block book time off. For instance when closing for the Christmas break I had to book each day off individually instead of being able to block book holiday from 24th December through to 2nd January.

2, I am having issues with the appointment blocker feature. When booking recurring appointments for a customer (say every 8 weeks for the next year) that may conflict with other appointments already booked it says that there is a conflict & asks if you would like to view the conflict. It will then only show the first conflict & asks if you still want to book? If you check that first conflict & decide that on this occasion that conflict would be ok & you then agree to the booking. It automatically goes ahead & books all the recurring appointments regardless of other conflicts. Which has made me double booked on some occasions & if you don’t notice this it could lead to problems later down the line when the double booking is more obvious & by then the rest of the week is already booked so I have no spaces left to sort out the double booking. The appointment blocker should show all conflicts for all recurring appointments separately. So that you know what appointments have to be juggled.

Other than these small issues the app has some great features & is much better than my previous app. So I would highly recommend this app.

Butterfly ace

3 years ago

Happy Girl!

Super easy to use! Love the inventory option! Thank you!

Soonerz 1

3 years ago

Suggestion

I was wondering if you can make this app work on my iwatch as I do sometimes forget my phone then I don’t have my schedules. Otherwise I do love this app and my clients love that it reminds them of there upcoming appointments. Thanks Wendelynn

wendelmo