Fixed role password issue
Had an issue with the latest update where you need a role password to create a connection to a site I put “0000” in and all my problems were solved also note you can not have duplicate sites using the same IP
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About
Remotely access and manage Distech Controls' HVAC system controllers. View, edit, and configure operating parameters, monitor alarms, and override system functions for improved service and reduced site visits.
✓Remote access to controllers
✓View and edit operating parameters
✓Monitor alarms and overrides
✓Override system operations
✓Reduce commissioning time
✓Multi-user access management
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What's New in myDC Control
2.4.21111
April 30, 2021
Fixed authentication issue when connecting to a station running EC-Net version 4.9 Updated application branding
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FAQ
What is myDC Control used for?
myDC Control provides remote access to Distech Controls' BACnet and LONWORKS controllers. It allows users to view, edit, and configure HVAC system parameters, monitor alarms, and override operations for efficient management and service.
Can I access myDC Control from any device?
myDC Control is available for iPhone, iPad, and iPod devices. It is designed for mobile access to your building control systems.
How does myDC Control help with service calls?
The app allows for remote overriding of system operations, making systems functional even before an on-site visit. This improves customer service and can reduce the need for immediate travel.
What kind of access rights does myDC Control offer?
myDC Control supports multi-user access with two levels: 'View only' privilege for monitoring and 'View & modify' privilege for making changes to system parameters.
Is myDC Control free to use?
Yes, myDC Control is available for free. There are no in-app purchases or advertisements associated with the application.
How often is myDC Control updated?
The latest version of myDC Control is 2.4.21111, last updated on April 30, 2021. Updates typically address performance improvements and compatibility.
What is the age rating for myDC Control?
myDC Control has an age rating of 4+. This indicates it is suitable for a wide range of users, including younger individuals, though its primary function is for professional use.
Can myDC Control help reduce costs?
Yes, by enabling remote access and troubleshooting, myDC Control can reduce the need for onsite visits, thereby saving on associated time and travel costs for maintenance and service.
