Awesome
Loving it much.
Tak guna
Line digi macam brok.lagi baik pakai maxis
Reliable Mobile Network and Service
Digi offers a reliable mobile network with good coverage and stable internet speeds. The app allows users to manage data usage, payments, and plans easily. Its interface is clear and user-friendly.
Customer support and self-service features are convenient and efficient. With affordable plans and consistent performance, Digi provides excellent value. Overall, it is a trusted mobile service provider.
Customer support and self-service features are convenient and efficient. With affordable plans and consistent performance, Digi provides excellent value. Overall, it is a trusted mobile service provider.
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E possibile lingua italiano
Italiano
Sencilla, clara y sin vueltas
Lo que más me gusta de la app de Digi es que no te marea con publicidad innecesaria. Entras y ves exactamente cuántos gigas te quedan y cuánto tienes que pagar. Las recargas y los cambios de plan se hacen en dos clics. Es justo lo que uno necesita de una operadora: eficiencia pura.
Rewards
I like it, easy rewards
1/5 — Extremely Disappointed with Digi
Yesterday I was in a bit of an emergency and suddenly my monthly data expired without any notice at all. Digi is so stingy they don’t even give a few minutes or an hour of grace period before completely cutting off the internet. I’m on the RM38 package, and honestly Digi is expensive and useless. With UMobile I used to get unlimited fast internet for RM28, but with Digi—even at RM38—my internet is still slow.
When my data ran out, I immediately topped up. It auto-deducted for my monthly plan (which I was okay with), but the worst part is their service. Even after topping up, my data wasn’t restored for hours. I couldn’t text properly or use my phone at all, even though I really needed it. I tried turning airplane mode on/off, restarted my phone—nothing worked. Only after hours did my data finally come back.
When the plan ends, Digi cuts the internet exactly on time with no warning. But when I top up, suddenly there’s “delay”. Their service is honestly trash. Useless and unreliable—especially during emergencies. Not recommended at all.
When my data ran out, I immediately topped up. It auto-deducted for my monthly plan (which I was okay with), but the worst part is their service. Even after topping up, my data wasn’t restored for hours. I couldn’t text properly or use my phone at all, even though I really needed it. I tried turning airplane mode on/off, restarted my phone—nothing worked. Only after hours did my data finally come back.
When the plan ends, Digi cuts the internet exactly on time with no warning. But when I top up, suddenly there’s “delay”. Their service is honestly trash. Useless and unreliable—especially during emergencies. Not recommended at all.
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Lol
Line area alor setar selalu problme. Nak buka tiktok pun tak boleh langsung
Digi’s Decline in Service Quality
I’ve been a loyal Digi customer since 2017 because of their affordable and reasonable plans. The network was fast, even in remote areas like my kampung. However, after Digi’s collaboration with Celcom, the network speed has significantly dropped. The connection, which was once reliable even in the jungle, has become very slow, especially in urban areas. This is particularly frustrating after upgrading to 5G, which should be faster than 4G, but in my case, 5G is actually slower than 4G.
Another issue I’ve encountered is the removal of the hotspot add-on. If you’re going to remove it, at least replace it with something better. There’s no unlimited data plan with hotspot anymore, and I don’t understand why hotspot data needs to be limited. Why separate it? Now, if I need to buy hotspot data, I have to purchase a separate data plan, which is expensive, especially for students.
The only option for unlimited data and hotspot is through a data SIM, which isn’t available for regular prepaid customers. This is a real inconvenience, and I need improvements in these areas.
Another issue I’ve encountered is the removal of the hotspot add-on. If you’re going to remove it, at least replace it with something better. There’s no unlimited data plan with hotspot anymore, and I don’t understand why hotspot data needs to be limited. Why separate it? Now, if I need to buy hotspot data, I have to purchase a separate data plan, which is expensive, especially for students.
The only option for unlimited data and hotspot is through a data SIM, which isn’t available for regular prepaid customers. This is a real inconvenience, and I need improvements in these areas.
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review
Good network coverage and affordable plans! Easy app to manage everything. 📶📱
always failed for registration
please improve your apps
Payment module - Absolute Rubbish
Terrible payment page. Since the day that I switched to Digi, it was never fixed. After so many months or could i say after a year?!
E-wallet option: blank page when you're at the last stage of payment.
Credit card option: page went blank after u put in your credit card number.
Like why would you even want to create an app when you are not going to maintain/fix issues/do UAT for features that are commonly used.
I don't blame people for not paying their bills on time and switching to other platforms because the trouble you put people through to pay their bills are just too much.
E-wallet option: blank page when you're at the last stage of payment.
Credit card option: page went blank after u put in your credit card number.
Like why would you even want to create an app when you are not going to maintain/fix issues/do UAT for features that are commonly used.
I don't blame people for not paying their bills on time and switching to other platforms because the trouble you put people through to pay their bills are just too much.
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Digi is the best !!
When my contract ends, I will change all 3 of my Digi postpaid numbers and WiFi to Maxis. My phone was "blocked" due to an overdue bill that was only a few days late, and I wasn’t given any notification. I called HQ customer service several times, and they told me "my device wasn’t blocked". After 5 months, I tried contacting WhatsApp support to see if they could unblock it — and it worked! For 5 months, I’ve been paying my bills on time like a fool, yet no one unblocked my device or informed me. On top of that, my internet keeps disconnecting, and my WiFi is unstable. As a Digi user for 12 years, I’m extremely disappointed.
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slow
it can load pretty slow which can be frustrating sometimes
Notification Badge will never go away
Something seems broken in the codes, the notification badges counter will keep increasing without any way to view what is the notification badges for when you open the app.
Account get barred without prior notice
Was having a very important appointment today, while hitting the road using Waze leading ways, I found my account got barred for using internet, try calling my clients and phone call is barred as well.
Gonna rush back home connecting to WIFI to make communication, it was a outstanding fee needs to be paid, after settled it, i missed my appointment.
Issue 1: I checked if there’s any notification or email sent to remind me: NO.
Issue 2: Tried checking the bill but it says, the bill is not ready please try again after you received digi bill message. Not receiving any bill message, the only one from DIGI is thank you for your payment. If bill is NOT READY, why even asking for payment and you barred me right away without prior notice?
*It tells how important is the money than the one using the service and paying for it.
Issue 3: To avoid this happened again, i tried setting up the auto debit payment and while am login to the app setting to check payment method by clicking ‘my payment’, it quits from app instantly. COME ON
Please don’t let it happened again. Apology can’t fix the mistakes.
PS: Two stars are for the WhatsApp automated cs system and supporting live agent, Muqri which are super helpful and responsive.
Gonna rush back home connecting to WIFI to make communication, it was a outstanding fee needs to be paid, after settled it, i missed my appointment.
Issue 1: I checked if there’s any notification or email sent to remind me: NO.
Issue 2: Tried checking the bill but it says, the bill is not ready please try again after you received digi bill message. Not receiving any bill message, the only one from DIGI is thank you for your payment. If bill is NOT READY, why even asking for payment and you barred me right away without prior notice?
*It tells how important is the money than the one using the service and paying for it.
Issue 3: To avoid this happened again, i tried setting up the auto debit payment and while am login to the app setting to check payment method by clicking ‘my payment’, it quits from app instantly. COME ON
Please don’t let it happened again. Apology can’t fix the mistakes.
PS: Two stars are for the WhatsApp automated cs system and supporting live agent, Muqri which are super helpful and responsive.
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My review
I've been using this app for a while and never had any issues with it. Having this apps has made my day more easy as you can do many things in one app! I can just check my balance here,pay my bills or reload my prepaid using this. I like how they offer multiple choices of internet plans, affordable too! and i can find one that suits my needs that moment. They have rewards too you know? that's the best. In terms of service and coverage, i never had any issues with it, customer service are friedly and very helpful! assist me from withmy plans and promotion they offer too! This is the Best apps if you're looking for good services and reliable✌️
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non funziona
scrivo il mio numero ma dice numero innesistente..
Experience with this app
I’m a student who actually got misunderstood with the apps system, actually I was just gonna deactivate the auto renewal subscription but I don’t know it was going to deactivate my plan to, I’ve only purchased the pass that day and it seems to end that day as well. I didn’t get to use it at all. I’ve asked the customer service to help me but they seem to can’t do anything I guess, it’s a drag that I need to buy a new plan and I can’t afford to spend much since I’m still studying. It’s been an awful experience for me. Thanks again for the help.
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Roaming
Activating roaming before travel was quick and hassle-free. It also keeps me updated on usage and charges, which really helps me stay in control of my spending when I’m abroad. I also appreciate the flexibility in checking and changing my mobile plan directly through the app without needing to contact customer service.
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