MyGlasgow-Glasgow City Council

MyGlasgow-Glasgow City Council

by Glasgow City Council

0 ratings
80 reviews
Free

Details

  • Released
  • Updated
  • July 11, 2012
  • August 3, 2026

Features

MyGlasgow-Glasgow City Council screenshot #1 for iPhone
MyGlasgow-Glasgow City Council screenshot #2 for iPhone
MyGlasgow-Glasgow City Council screenshot #3 for iPhone
MyGlasgow-Glasgow City Council screenshot #4 for iPhone
MyGlasgow-Glasgow City Council screenshot #5 for iPhone
MyGlasgow-Glasgow City Council screenshot #6 for iPhone
MyGlasgow-Glasgow City Council screenshot #7 for iPhone
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About

Report issues directly to Glasgow City Council with this app. Attach photos, videos, and pinpoint locations on a map. Receive updates on your report's progress via SMS, push notification, or email.

βœ“Submit issue reports
βœ“Attach photos and videos
βœ“Pinpoint report location
βœ“Receive report updates
βœ“View submitted reports
βœ“Find nearby council facilities
βœ“Access local council information
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What users say

What's New in MyGlasgow

10.8

August 3, 2026

Improvements

User reviews

Absolutely shocking app

Bin collection calendar doesn’t work.

Can’t actually log in

Stuck on the security code screen because the number pad doesn’t close and the validate button is behind it. Likely no consideration given to smaller phone screen sizes (iPhone SE 2020). App unusable for me in current version.

Mapping of road defects is shockingly poor

I use this app for predominantly reporting of defects like potholes blocked drains and flooding. The mapping part is dreadful you can look up a street name and it won’t be there or if you get the street name your looking for when you try to adjust the drop pin it is very difficult or just doesn’t want to comply Even if you get the pin to drop on the street you want it will then give a completely different street or road name. It is almost as if Glasgow CC do not want to be able report defects.
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Bin collection calendar

Not up to date

Rubber

The grey bin is not on the app.

Developer apps

User experience

🐞

Reported Bugs

24 issues

Bin collection calendar doesn't work

Bug

Number pad doesn't close on security code screen

Bug

Validate button behind number pad on smaller screens

Bug

Map picker inaccurate and difficult to use

Bug

Street names incorrect on map

Bug

App closes without saving information during registration

Bug

App redirects to website requiring separate logins

Bug

Service requests closed immediately without fulfillment

Bug

Map functionality no longer works

Bug

App stuck on updating screen

Bug

Map picker fails to pick up address

Bug

Map locator difficult to operate and bounces around

Bug

Map picker disappears when zooming out or dragging

Bug

Incorrect address or location shown on map

Bug

App crashes when submitting a case

Bug

Cannot upload supporting pictures

Bug

Map doesn't work, jumps away from selection

Bug

App crashes when editing address in map picker

Bug

Cannot get kerbside bin app on iPhone

Bug

Every field asks for password

Bug

App refuses to update or work, shows 'updating' indefinitely

Bug

App closes when tapping 'Done' to submit report

Bug

Cannot report fly tipping as it takes to information screen with no submit option

Bug

Cannot use 'additional comments' box as no submit button appears

Bug
✨

Requested Features

20 requests

Add grey bin to app

Feature

Report trees and bushes

Feature

Report lamppost faults

Feature

Report damaged trees

Feature

Report empty grit bins

Feature

Allow reporting of broken playpark equipment

Feature

Allow reporting of dangerous pavement conditions

Feature

Allow reporting of broken traffic control bollards

Feature

Allow reporting of collapsing park walls

Feature

Allow reporting of blocked drains before flooding

Feature

Improve map picker functionality

Feature

Allow uploading photos for reports

Feature

Allow additional comments for reports

Feature

Keep reports open until fixed

Feature

Add favorites for bin dates

Feature

Improve login process

Feature

Fix app crashing on submission

Feature

Allow editing address without crashing

Feature

Make app user-friendly

Feature

Allow reporting of missed bin collections for all bin types

Feature

FAQ

What does the MyGlasgow app do?

The MyGlasgow app allows users to report various issues directly to Glasgow City Council. You can submit reports for problems like missed bin collections, broken street lights, or graffiti, and attach evidence such as photos or videos. The app also provides access to local council information and helps you find nearby council facilities.

How do I submit a report through the app?

To submit a report, you'll need to select the category of the issue, answer relevant questions, capture evidence like a photo or video, enter the location, and then submit the report. The app integrates with Google Maps to help you pinpoint the exact location.

What kind of issues can I report?

You can report a wide range of issues, including missed bin collections, broken parking meters, illegal fly posting, graffiti, potholes, illegal dumping of waste, and dog fouling. The app is designed to cover common problems that residents encounter.

How will I know the status of my report?

Once your report is submitted, it will be processed by Glasgow City Council and allocated to the relevant team. You will receive information about your submitted report via SMS, push notification, or email, keeping you updated on its progress.

Is the MyGlasgow app free to use?

Yes, the MyGlasgow app is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description, indicating it is a free service provided by Glasgow City Council.