MyGut User Reviews

Customer Experience

Positive experience15.0% of reviews
Neutral5.0% of reviews
Negative experience80.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is MyGut Safe?

Not enough ratings yet to assess MyGut.

Is MyGut Legit?

MyGut appears to be a legitimate app. AppsHunter Legitimacy Score for MyGut is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great tracking app with good resources

Love the new journal feature. I can quickly make daily logs to track how I’m feeling and categorize everything. There’s a good library of articles and videos too. All for free, which is rare these days.

Too many bugs

I can’t even get past the diagnosis page due to the “done” button is too low.

Useless

Get to diagnosis page and once set won’t let go past. All this app did was add stress

Not compatible

I have iPhone 14 and can’t get past the diagnosis page.

Anglais

Je fais erreur ou cette application est seulement en anglais?

Response from developer

Thank you for your valuable feedback and support! We're pleased to hear of your interest in a French version of our app. We're actively exploring the development of a French-language version. We appreciate your patience and look forward to sharing more updates in the near future.

Déçu

Je m’attendais à un journal simple et utile à utiliser, j’ai chercher l’option français 10min et jamais trouver. Décevant. L’application n’aide pas vraiment c’est plus un carnet de note je dirais.

Response from developer

Thank you for your valuable feedback and support! We're pleased to hear of your interest in a French version of our app. We're actively exploring the development of a French-language version. We are also launching an updated version of the current English-language version app soon that has lots of new helpful features and interactive components. We appreciate your patience and look forward to sharing more updates in the near future.

Won’t let me create an account

Gives me an error saying I am. Or following the rules for the password but I am. Couldn’t create an account.

Si seulement on pouvait avoir en français!!!

L’application semble contenir beaucoup d’informations et d’aide pour le suivi. J’aimerais bien pouvoir l’avoir en français pour mieux en profiter. Il est difficile de comprendre que votre organisme qui est canadien n’offre pas ses services dans les 2 langues officielles du Canada. Parce qu’en ce moment ça semble discriminatoire… surtout si vous recevez des subventions canadiennes!
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Response from developer

Thank you for your valuable feedback and support! We're pleased to hear of your interest in a French version of our app. We're actively exploring the development of a French-language version. We appreciate your patience and look forward to sharing more updates in the near future.

Anglais

Pourquoi, si l’application est de Crohn et colite Canada, qu’elle n’est pas disponible en français?

Response from developer

Thank you for your valuable feedback and support! We're pleased to hear of your interest in a French version of our app. We're actively exploring the development of a French-language version. We appreciate your patience and look forward to sharing more updates in the near future.

Needs work

It’s a good start. Would be better to be able to add information from previous days in case you have forgotten. Could be formatted better like the Fitbit app which is great.

Response from developer

Thank you for your thoughtful feedback! We understand how helpful it would be to add or edit entries from previous days, and we’re excited to share that a new version of the app is launching soon that will address this, along with improvements to the overall layout, features and user experience.

App freezes

It freezes when trying to create an account.

Response from developer

We're sorry to hear you're experiencing issues when trying to create an account. Please feel free to reach out to us at MyGut@crohnsandcolitis.ca and we’d be happy to assist you directly. We are also launching an updated version of the current app soon with lots of new helpful features and improvements. We appreciate your patience and look forward to sharing more updates in the near future.

Amazing app to help people with IBD

Track symptoms and get IBD related resources is the best part

Response from developer

Thank you so much for your kind words and support! We're thrilled to hear that the app is helping you manage IBD and that you're finding the symptom tracking and resources useful. We're launching a new version of the app with even more features and improvements to better support the IBD community. We’re excited for you to explore it!

Waiting for the new release

This app is a great idea that doesn’t work. The basic account creation and login processes are broken, making any functionality in there inaccessible. A new version was promised for spring 2022 but hasn’t appeared yet. Hopefully it hasn’t been abandoned.

Response from developer

We're sorry to hear you're experiencing issues when trying to create an account. Please feel free to reach out to us at MyGut@crohnsandcolitis.ca and we’d be happy to assist you directly. We are also launching an updated version of the current app quite soon with lots of new helpful features and improvements. We appreciate your patience and look forward to sharing more updates in the near future.

Imparfait

Impossible d’utiliser cette application. Les paramètres du calendrier pour un suivi ponctuel ne fonctionne pas.

Response from developer

We're sorry to hear you're experiencing issues. Please feel free to reach out to us at MyGut@crohnsandcolitis.ca and we’d be happy to assist you directly. We are also launching an updated version of the current app quite soon with lots of new helpful features and improvements. We appreciate your patience and look forward to sharing more updates in the near future.

Wanted it to be good

I really want this app to be good. Unfortunately, there's many problems with it including account management. I'm trying to log in again and it just will not go through the forgotten password process. I had the original password saved in my password manager, but I'm just upset that I can't even reset to login and use the app.
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Response from developer

We're sorry to hear you're experiencing issues when trying to create an account. Please feel free to reach out to us at MyGut@crohnsandcolitis.ca and we’d be happy to assist you directly. We are also launching an updated version of the current app quite soon with lots of new helpful features and improvements. We appreciate your patience and look forward to sharing more updates in the near future.

Doesn’t Work

Downloaded this app last night, worked perfectly. Went to use it this morning to find it had signed me out, so I entered my credentials which it said invalid. I followed instruction to reset my password (2 times) but I still cannot log into my account as it still says invalid. Even though I have the email from signing up yesterday plus the verification codes where I reset my password twice this morning. Sad, I thought this app would be a good thing for tracking my symptoms of UC.
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Response from developer

We're sorry to hear you're experiencing issues when trying to create an account. Please feel free to reach out to us at MyGut@crohnsandcolitis.ca and we’d be happy to assist you directly. We are also launching an updated version of the current app quite soon with lots of new helpful features and improvements. We appreciate your patience and look forward to sharing more updates in the near future.

Pas de suivi

Je pensais que l’application allait m’aider à faire le suivi de ce que je mange versus les réactions liées aux ventre, mais il s’agit plus d’une application pour obtenir des informations sur les gens qu’autre chose.

Response from developer

Thank you for your feedback. We're sorry the app didn't meet your expectations. We understand how important that functionality is, and it’s a priority for us. We’re excited to share that our new version of the app will be soon available, featuring significant enhancements to tracking and usability. We appreciate your patience and look forward to sharing more updates in the near future.

Impossible de obtenir

Après avoir charge l’application il ne reconnaît pas mon mot de passe.

Response from developer

We're sorry to hear you're experiencing issues when trying to create an account. Please feel free to reach out to us at MyGut@crohnsandcolitis.ca and we’d be happy to assist you directly. We are also launching an updated version of the current app quite soon with lots of new helpful features and improvements. We appreciate your patience and look forward to sharing more updates in the near future.

Do not download

Very intrusive app.

First off its very slow to load and respond to. I see the splash screen take long time to disappear

Second. You must sign up using email and provide sophisticated password. Using a temporary email address won't work. Why does Canada's Crohns society spend recklessly the month like this. They don't need my email address.

Finally, I suspect the app may be doing something borderline malicious in the background with your device info during the long load times. Uninstalled.
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Response from developer

Thank you for your feedback. We apologize for the issues you've encountered with the app. We understand your concerns and are launching a new version of the app that hopefully address your concerns. We take user privacy seriously and ensure that the app does not collect or transmit personal information without consent. If you have further questions or need assistance, please reach out to us at MyGut@crohnsandcolitis.ca.

Best Thing for People Living with IBD

This is the best way to track living with IBD and allow you to have something to show your physician when you may not remember or to track bad Vs good days. I hope they continue to improve this app. I would like to see a medication tracker so it’s easy to keep track of infusions / injections / pain management / pill management etc.
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Response from developer

Thank you for your feedback. We’re excited to announce that a new version of our app is launching soon, with more features and improvements to better support your needs. Thank you for your patience.