Frustrating
The app is slow and crashes constantly, very inconvenient and frustrating.
Error Message
Getting the following error message when accessing the appointment tab
Appointments
An error occurred. Try again or call the office for help.
Very disappointed that I cannot gain access to the tab. Your App is old and outdated. I don’t know Physicians Regional hasn’t gone to MyChart yet.
Your app hasn’t been updated in 8 months. Why?
Appointments
An error occurred. Try again or call the office for help.
Very disappointed that I cannot gain access to the tab. Your App is old and outdated. I don’t know Physicians Regional hasn’t gone to MyChart yet.
Your app hasn’t been updated in 8 months. Why?
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Blank and useless
This app connects to Merit Health Women’s Hospital but does not contain or fill in any health records updates or information related to your visits. It is completely useless and non-functional.
My Hospital isn’t Listef
I use MyHealthHome online to log into Northwest Hospital in Northwest Arkansas, and that website urges to download this app. But, my hospital is not listed on the app.
App not working to indicate Physicians Regional in Naples, FL
I get notifications to download my medical info but when I downloaded app nothing is able to be seen. I thought I had the wrong MyHealthHome app as only other state hospital info shows. I’m at a loss how to obtain my info
Info not available when I need it
App and website haven’t worked in days
Only giving me Indiana providers
I’m trying to contact my Dr in Brook Highland, AL
Unfriendly app
App is very hard to find information on appointments and results of appointments wished I could read it lower like a minus
Nearly empty - not related to HIPAA or PHI
I cannot tell if Physician’s Regional Hospital in Naples, FL is using this. Their website has a link “patient portal” which brings me there, but it is basically (almost) empty. They use “Athena Health” app which has more info. in it. Either the data should be transferred/added/updated in this app to be complete & up to date, or the hospital in Naples, FL should remove/update the link. Why make healthcare more challenging to navigate for patients in general, and in Naples, FL which has a high >65 yrs old population?
Thanks for response from developer. Updating all patient data into the app from the hospital records would not violate HIPAA as there would not be any PHI included. This is not specific to any patient. It is for all patients of the hospital.
Thanks for response from developer. Updating all patient data into the app from the hospital records would not violate HIPAA as there would not be any PHI included. This is not specific to any patient. It is for all patients of the hospital.
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The app doesn’t let me sign in
The app saying my email or password is wrong. But I can login through my email on the website from the email i got to login
Can’t get any information
This app did worked about 2-weeks ago as always it runs very slow but I was able to get my information, now the main page is there but when you click on any of the buttons “Nothing” happens you the developer must fix this now! People rely on this to get their medical records. I will be sending information to Apple fix or remove it. Sad day. 4/16/24 update still can’t get any info and the developer has not responded back yet. They need to fix this now!
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Useless
Completely useless. Both desktop and app versions haven’t displayed any information for weeks. It is literally just a blank page being displayed on my phone! Going to delete app.
Can’t get any information
This app did worked about 2-weeks ago as always it runs very slow but I was able to get my information, now the main page is there but when you click on any of the buttons “Nothing” happens you the developer must fix this now! People rely on this to get their medical records. I will be sending information to Apple fix or remove it. Sad day.
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Terrible app
Worst app I’ve ever used. Unable to get information. This is a poor reflection on Crestwood Hospital.
There is nothing useful about this app
There is no way to update your medications which is vital, and there is no way to update your emergency contact on the app, or a way to send messages. I don’t find anything useful about this app.
Response from developer
Please contact us at mhhcmobileapp@chs.net so we can help. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.
Nearly empty
I cannot tell if Physician’s Regional Hospital in Naples, FL is using this. Their website has a link “patient portal” which brings me there, but it is basically (almost) empty. They use “Athena Health” app which has more info. in it. Either the data should be transferred/added/updated in this app to be complete & up to date, or the hospital in Naples, FL should remove/update the link. Why make healthcare more challenging to navigate for patients in general, and in Naples, FL which has a high >65 yrs old population?
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Response from developer
Please contact us at mhhcmobileapp@chs.net so we can help. This portal is only for hospital visits, while Athena health is the portal for clinic visits. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.
Needs improvement
App is very outdated , doesn’t sync with my hospital , doesn’t connect to Apple Health correctly , could use a bunch of improvements
Horrible
You touch see Documents blank,Bill Pay blank, Upcoming Appointments Blank!! Even online it’s blank smh
Blank Pages
It doesn’t matter whether I use this app, the mobile site, or the desktop site. Every time I try to access my lab results, I get a blank page. It has been like this for days
Frustrated
I like that many results are posted, but not nearly all. No cardiac testing, pulmonary tests, or tests other than lab and X-rays appear on the app. Even pathology results are posted, but not others. There used to be a procedure section and a clinical notes section, but now they even seem to be gone. Disappointing.
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