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MyHonda User Reviews

MyHonda-India
MyHonda-India
HONDA MOTORCYCLE AND SCOOTER INDIA PRIVATE LIMITED
📊 Productivity

Customer Experience

Positive experience17.4% of reviews
Neutral0.0% of reviews
Negative experience82.6% of reviews

~ Based on 23 written reviews from the US App Store.

Is MyHonda Safe?

MyHonda-India has mixed safety signals based on user ratings. AppsHunter Safety Score for MyHonda is 62/100.

This assessment is based on 231 user ratings, with an App Store average of 3.1/5.

Is MyHonda Legit?

MyHonda-India appears to be a legitimate app. AppsHunter Legitimacy Score for MyHonda is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Not able to book service

Even though in service page my vehicle name is showing after clicking on it, it is not adding vehicle details due to which when clicking on submitting it shows that select vehicle but that is not working.
JenishgiriJenishgiri

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in

Useless app

Call the customer service and they just transfer the call to dealers. Imagine having issue with the dealer and your issue is transferred back to dealer and they just close the ticket. Why do you even have a call centre?
HtejamHtejam

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Very disappointing service experience from Honda.

My father owns a Honda Activa scooter and recently visited the service center for regular servicing. The staff informed him that they would only proceed with the service if he installed the Honda app and filled out an online form. My father uses a basic phone and is not comfortable with downloading apps or completing digital forms.

This kind of policy is unfair to senior citizens and customers who do not own smartphones. Vehicle servicing should not be made dependent on app installation. Many elderly people and customers with basic phones will face the same problem.

Honda should focus on providing customer service, not forcing customers to use an app. Digital options can be offered, but they should never be mandatory. This experience caused unnecessary frustration and inconvenience.

I request Honda to review this policy and ensure that all customers, regardless of age or phone type, can access service without being forced to use an application.
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Ramdas-kannanRamdas-kannan

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. Application Installation is not mandatory - Please share details to coordinate with Dealership - Further we request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Rating service session

There’s no option to rate or provide feedback for the servicing done. The advisers at the service station force everyone to install this app which i feel is not right and people should have the option to refuse. Coming to the vehicle service, it’s the worst they don’t do anything but will give you a hefty bill, make you wait for hours. Even after the servicing is done you have to wait 1 hour or so for the bill to be prepared and then eventually paid. I have learned my lesson to never get my vehicle serviced at their official service centres.
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iwhgoaiwhgoa

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Service center people asking for otp to fulfil their app install quota

I understand that the service center employees are given a fixed quota from management to ensure app install. So they are calling and asking for otp so that they can install it themselves. This is a customer side app and should show my vehicle details. Tomorrow if they make any change using my otp to my vehicle details who will be responsible for this. They say it is for billing verification and unsuspecting people will share the otp. This practice should stop and is a clear violation of personalised data privacy.
If this happens once more i am complaining to the authorities
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Nrv hereNrv here

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Worst app does not function

I installed and configured the App initially it showed my vehicle after an update it is not showing my vehicle. I logged out, signed in, uninstalled, installed but nothing worked. Contacted customer care service center but no one is able to resolve. I have app which does not function
BishwanathDebnathBishwanathDebnath

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Invoice before 2022 not available and 2024 and 2025 not uploaded yet in 2026

Not sure how much time it takes or why proper service history is not maintained of vehicles. Invoices before 2022 are not available. Invoices after 2023 are not available then what is the use of the app ?
Vishal_KumarVishal_Kumar

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Useless app

This app has no option to delete old vehicles data or has no option to edit mobile number totally waste app and the showroom people doesn’t even know how to process and i am not able to login using my mobile number every time you have been logged out error comes no idea why without testing they release such apps
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Varun Gowda M DVarun Gowda M D

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. Requested functionality is planned in upcoming releases.

Deserves the 5 star

I don’t know why the app has been rated low, may be it was in past that it needed improvement and still needs some refinement here and there but mostly it does what it is supposed to and I am pretty happy with the Clean UI and Functionalities. Kudos to the devs.
Ankit PanigrahiAnkit Panigrahi

Response from developer

Thank you so much for your encouraging star ratings

Unusable

On my iPhone SE the next button on the OTP verification page goes under the screen. It is impossible to scroll down and press it as it scrolls back up. Disappointed by the quality of the app.
usharpandausharpanda

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please try again if you still face difficulties then please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Worst application

Unable to complete the profile details after purchasing new bike.
It is throwing the error “unable to update profile details “ even after many attempts and reinstallation .
Without the completing , it will not allow to access the app.
Really shocking to see , company like Honda unable to provide the small app for customers
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veng14veng14

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please try again if you still face difficulties then please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Worst app

Not showing service history and purchase date also showing incorrect .
Ravi Reddy YRavi Reddy Y

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please try again if you still face difficulties then please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

App stuck at update profile

App is stuck at update profile and gives error after updating profile. I cannot skip the update profile step.
nnagap72nnagap72

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please try again if you still face difficulties then please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Session getting expired immediately after reopen the app

It is asking to enter mpin , after given the mpin , it is redirecting to the auth screen again to enter mobile number and OTP. Information on the app is also not accurate such as i availed free01 service but on app it is reflecting i availed free01, free02 and free03 services. At textbox keyboard is not closing if i am tapping somewhere on the screen. Padding hasn’t been implemented properly from bottom during keyboard and that’s making the content completely hidden and unresponsive at keyboard area.
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Sadique IqbalSadique Iqbal

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please try again if you still face difficulties then please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Problem using this app

Service history not showing at all even I complaint directly through honda customer care over call
Prabakaran jPrabakaran j

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please try again if you still face difficulties then please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

App is not saving/edit information

Information save/edit feature is not working. Always ask to update information, which is not getting save.

Poor application development work, now days kids from school can develop better than this app.
Er-ANKITEr-ANKIT

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please try again if you still face difficulties then please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Worst app

Why do someone need to login via app. In the app, even after entering the correct vehicle number and engine/chassis no, it’s not enabling the next button. Please fix these small glitches.
Aakash_1001Aakash_1001

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please try again and if still facing difficulties contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Bakwas faltu app

What nonsense is this app keep signing out Everytime I open it within after 20 minutes asking to login with OTP and setup key. It is filled with bugs full of issues inside the app. No current service status.
Mohan 543Mohan 543

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. You can login via M-Pin or Face ID, if still face difficulty - We request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.

Nice app!

Pretty good app, show my service history and invoices all in one place.
Anurag7587Anurag7587

Response from developer

Thank you so much for your encouraging star ratings

My service tab crashes

Not able to see service history as app gets crash every time i click on service history
Roka 09Roka 09

Response from developer

Dear Honda Customer, we sincerely regret the inconvenience caused. We request you to please contact Honda Customer Support at 1800-103-3434 or email us at customercare@honda.hmsi.in. Kindly share your vehicle details so that we can understand your concern and assist you further.