myIncidence

myIncidence

by Netun Solutions SL

1 ratings
62 reviews
Free

Details

  • Released
  • Updated
  • November 24, 2020
  • June 15, 2026

Features

myIncidence screenshot #1 for iPhone
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About

This app provides advanced roadside assistance, guiding you through incident management and dispatching necessary services. It integrates with connected emergency lights to alert other drivers and automatically initiate assistance requests.

Guided incident management
Roadside assistance dispatch
Connected emergency light integration
Anonymous incident alerts to other drivers
Real-time tow truck tracking
Location sharing for emergencies
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What's New in myIncidence

2.4.0

June 15, 2026

Mejoras de rendimiento y Apple CarPlay actualizado.

User reviews

No Outside Spain Tel Nos Permitted!

Given the importance of this app and its potential to help in difficult circumstances, potentially avoiding road fatalities, it should be a priority for the developers to make it accept non-Spanish phone numbers. Please sort it out - the previous review pointed this out to you four months ago!

Does not work

The code never arrives on the mobile phone so cannot register the VZero. Is this a scam?

Response from developer

Sorry for the inconvenience — we had a temporary server issue. Please email us at info@myincidence.com or call us at +34 947 926 646, and we’ll be happy to help you resolve it. Thank you for trusting us!

Fácil y simple

Lo enunciado, la app es muy fácil y simple. Fácil para registrarse (hay que esperar un poco para recibir el SMS con el código - paciencia), meter todos los datos solicitados (te guía paso a paso), escanear el QR o introducir el IMEI y listo.
Simple porque no veo ninguna funcionalidad dentro de la aplicación que me indique algo, salvo el mapa con mi posición actual. No hay interacción ni nada.
Tal vez en un futuro se pueda ampliar con más funciones útiles, como por ejemplo un botón como acceso directo a algún teléfono de ayuda (Guardia Civil, Policía, Bomberos, Ambulancia etc.) o alguna pestaña donde indiquen las incidencias, como accidentes o atascos por la zona donde te encuentras en lugar de avisos por mensajes.
La aplicación es mejorable pero confío que con el tiempo vayan implementando funcionalidades utiles
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Only works with a Spanish phone number

Bought this to be compliant with Spanish law. Unable to register on the app without a Spanish phone number, just an expensive flashing light!

No está mal

En principio la aplicación si se conectó con la baliza y parecer que funcionaba

Developer apps

FAQ

What does myIncidence do?

myIncidence is a free roadside assistance app that helps you manage incidents on the road. It guides you through the process of reporting an issue and can dispatch necessary services like towing. It also integrates with connected emergency lights to alert other drivers.

How does the app work with emergency lights?

The app is compatible with connected emergency lights like Help Flash IoT or Hella IoT. When activated, these lights send an anonymous alert with your location to other drivers via DGT 3.0 cloud, improving visibility and safety. They also automatically start the app's guided incident reporting process.

Is myIncidence free to use?

Yes, the application is free to download and use. The description explicitly states it is a 'free roadside assistance app'. Any associated services like towing or emergency dispatch are handled separately and may incur costs depending on your insurance or service agreements.

What information is shared when I report an incident?

When you report an incident, the app will ask you questions to determine the best course of action. It will then send your exact location to emergency services or your roadside assistance provider. For compatible tow trucks, you can also see their real-time route to your location.

Who is this app for?

This app is designed for any driver who wants to feel more secure on the road. It's particularly useful for those who want a streamlined process for getting help in case of an accident or breakdown, and for those who use compatible connected emergency lights.