New iPhone 17 won’t load app
Frozen home screen since new update
Response from developer
Hi There! Thanks for your feedback, sorry to hear of your frustrations! You could try navigating to your phone or device settings and making the text size in your device smaller to be able to see the continue button on the first screens. We will work on correcting this issue. For further advice, reach out to our friendly support team who may be able to assist: support@playrugbyleague.com
Sick of waiting for app to be fixed
Response from developer
Hi There! Thanks for your feedback, sorry to hear of your frustrations! You could try navigating to your phone or device settings and making the text size in your device smaller to be able to see the continue button on the first screens. We will work on correcting this issue. For further advice, reach out to our friendly support team who may be able to assist: support@playrugbyleague.com
Freezing when opening
Response from developer
Hi There! Thanks for your feedback, sorry to hear of your frustrations! You could try navigating to your phone or device settings and making the text size in your device smaller to be able to see the continue button on the first screens. We will work on correcting this issue. For further advice, reach out to our friendly support team who may be able to assist: support@playrugbyleague.com
My league disappointment
Response from developer
Hi There! Thanks for your feedback, sorry to hear of your frustrations! You could try navigating to your phone or device settings and making the text size in your device smaller to be able to see the continue button on the first screens. We will work on correcting this issue. For further advice, reach out to our friendly support team who may be able to assist: support@playrugbyleague.com
Freezing on title page
Response from developer
Hi There! Thanks for your feedback, sorry to hear of your frustrations! You could try navigating to your phone or device settings and making the text size in your device smaller to be able to see the continue button on the first screens. We will work on correcting this issue. For further advice, reach out to our friendly support team who may be able to assist: support@playrugbyleague.com
Needs more features.
Response from developer
Hi There! Thanks for your feedback! We are always looking for ways to improve and will take your suggestions into considerations. Regards support@playrugbyleague.com
App issues
App not working
Never works
Frustrating
Team lists
Can't get through Onboarding
New phone new problems with App
Response from developer
Thanks for letting us know. That message can be displayed at times when there is a problem with the data entry at the association level. We are actively working with developers to make the error handling more graceful, and also with the associations on how they keep the information up to date. We really appreciate the feedback, and we will continue to monitor and manage the situation to ensure that it reduces in frequency.
Amazing
Response from developer
Thanks Smithy! The individual player stats are kept on the app by some associations depending on how many volunteers they have. Some associations can keep up, some cannot. The app will display the statistics if they are available for the games. I hope that helps, and maybe you can volunteer to keep the scores someday!
Hollywood
Videos
Response from developer
Hello, thanks for the earlier feedback regarding coaching videos. We listened and have released a new version 5.0.1 which has search, and filters for your to find and save your favourite coaching videos. Let us know what you think by updating your rating.
Fix your refs
Horrible
Response from developer
Thanks for the feedback. You should be able to select more than one team under your profile, and see the next game for both on the Home screen. You can also switch between competitions in the match centre. If you are still having issues with the switching, or have any other feedback or suggestions, you could write to us via http://support.playrugbyleague.com. We would love to hear from you!
Update 5.0
Response from developer
Thanks for the feedback. If you have any other feedback or suggestions, you could write to us via http://support.playrugbyleague.com. We would love to hear from you!
