the App is good the service is not
I am managing more than 100k Photos with Mylio and am mostly happy. However, for bugs or problems that I reported I never got a response. So don‘t count on getting help if you use the app.
Response from developer
Hello - I'm sorry to hear you didn't get a response. We typically reply to all support requests within 1-2 business days. Please reach out to us directly at mylio.com/contact-support and we'll be happy to assist with any issue(s) you've encountered. ~Angela
It's a great concept
This would be great if it actually worked, but it just completely glitches out on iPhone. It completely freezes up and won't let me scroll past the first couple of photos in my camera roll. If it actually worked the way it is described, it would be a wonderful app but I can't get any of the features on it to work at all.
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Not great so far
Granted it permission to my photos and has instantly crashed!
Frozen
While this has nothing to do with the movie and the story of unconditional love. It's got everything to do with my experience of using this app. The app won't do anything at all. There's no evidence that it's running but somehow they said cookies had to be planted for it to work and it's not. It was said to be the app of choice for thow who love order in their galleries. It seems I headed for the gallows. Speak of over promising and under performance
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Upgrading catalog
I paid for three years but for the last 1.5 years the only thing I get is upgrading catalog. It is frustrating and upsetting that I spent all this time and money and cannot see my pictures
way too expensive for what it does
This app joins a crowded field of photo management apps for iPad/Mac, but the feature set certainly does not justify paying $240 per year. There are other cross-platform apps available for less than half the yearly sub for Mylio.
Unverzichtbar
Mylio hat sich zu meinem wichtigsten Tools für das geräteübergreifende Management meiner Bilder entwickelt (seit längerem auch in deutscher Sprache). Unverzichtbar. Fotos werden direkt nach der Aufnahme sofort auf allen anderen verbundenen Geräten verfügbar. Und in worst case Szenarien war Mylio in der Lage, automatisch meine komplette Bibliothek wiederherzustellen. Das Konzept mit “Tresor” (”Vault”) und unterschiedlichen Gerräteprofilen ist anfangs gewöhnungsbedürftig, aber man lernt es schnell.
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Response from developer
Hi C Velten - Thank you for your kind review! We're so glad that Mylio has become an indispensable tool for you and hope to keep it that way for many years to come. ~Angela
Regretting this
Mylio photos took my 1.5 TB of photos and turned it into 4.7 TB. My computer will not load thumbnails and locks up now. This has set off hardware upgrades to deal with this bs. AI thankfully will help me return to normal. But what a stressful pos
Updates make it worst everytime
Don’t sync anymore between all my devices no matter all updates.
Terrible. After many years using this app I am exploring alternatives
Terrible. After many years using this app I am exploring alternatives
Glitchy and patchy customer service
I joined MyLio+ 2 years ago and invested a lot of time into organizing and syncing my catalog. It all worked great until it was time to renew. I was charged twice for the renewal and their prices skyrocketed. I had to file a dispute on the second charge but they deactivated my account (I still paid for a year). Then , I couldn’t get the software to work— I’ve spent many hours messaging and emailing them to correct this, but it constantly says I have to join MyLio+ in order to use a an external drive. It doesn’t recognize that I already joined and paid. The website is a maze of disconnected pages, and it’s difficult to get a customer service person who understands the issue or to even get to a help page. It’s a great concept but the design and support are very lacking. Disappointed and frustrated.
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Response from developer
Hi Zepperini - I'm sorry to hear that you've had a disappointing and frusting experience with Mylio Photos. We'd like to help get this resolved. Please reach out to our support team directy at mylio.com/contact-support and ask to be connected to the manager. ~Angela
Frustrated Dinosaur
I easily signed into the app from my iPhone but can't get anywhere on my iPad. I can't even get the cursor to register in the email sign in box.
功能异常强悍，但……
就图像管理而言，它可能是最强悍的工具，几乎找不到竞品，这可能也是它订阅价高的原因之一。但我不觉得，功能多与难学、爱死机之间存在必然的联系。
苹果其实就很擅长将强大的工具做得简洁、易上手，Mylio 在这方面还有很大的进步空间。难学以致于让很多人望而却步，这可能也是导致它不够流行，用户少，价格也很难降下来，这会形成恶性循环。
另外，它在我的 PC 上一搜索就闪退，在 Mac 上也经常出现不明原因的崩溃。这些问题已经持续了差不多两年还没有解决，好在它还没有弄丢我的照片。
最后，我还想知道，它的同步云是端到端加密的吗？也就是说 Mylio 是否完全无法看到我的数据内容？
苹果其实就很擅长将强大的工具做得简洁、易上手，Mylio 在这方面还有很大的进步空间。难学以致于让很多人望而却步，这可能也是导致它不够流行，用户少，价格也很难降下来，这会形成恶性循环。
另外，它在我的 PC 上一搜索就闪退，在 Mac 上也经常出现不明原因的崩溃。这些问题已经持续了差不多两年还没有解决，好在它还没有弄丢我的照片。
最后，我还想知道，它的同步云是端到端加密的吗？也就是说 Mylio 是否完全无法看到我的数据内容？
Best photo manager for data sovereignty
Mylio allows me to keep full control over my photos, whereas all the big tech corps try to lock users in more and more, and give users less and less control about how their images are used, esp. with their free offerings. Despite being a small company, Mylio has proven themselves responsive and reliable in the past, with a human support team.
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Response from developer
Hi ionosca - Thanks so much for taking the time to leave a review and for your kind words for our team. We're here to help if anything comes up! ~Angela
Don’t fall for it…It’ll block your screen if you do not subscribe to their monthly services…
Was really enjoying it, until I try to put an external hard drive, and then this pop-up screen telling you to subscribe to their monthly service. Now in the middle of transferring photos from your hd is useless. One-time purchase, I’ll think about it; Monthly service and blocking my photos, no way!
Uçuk fiyatlandırma
Siz dalga mı geçiyorsunuz ya? Aylık bin lira istemek şaka mı???!!!
Surprised Mylio isn’t better known—it’s tops!
Mylio is the first app, of any sort, that I’ve been excited about in a long while. I just spent 2 months importing and organizing my 150K photos and video that I’ve created using 15 or so cameras through my decades of photography. I’ve never wanted to splurge on cloud services so my Apple Images app as well as the 2TB cloud Apple provides, has only been for my iPhone photos. But years of scanned film prints, DSLR, and mirror-less, has been stuffed away in folders. I used Aperture quite awhile back but that allowed multiple drives—Photos doesn’t. And Lightroom cloud costs too much. So, haven’t really had a solution.
Until now.
I have a 60 TB QNAP NAS that I use for various data as well as video editing and storing my 8 TB or so of photos and video. Fortunately, it supports Amazon S3 and it’s supported by Mylio, as well. So, just a few clicks and my entire collection was online, with my own personal cloud. My laptop, iPhone and iPad can access everything I’ve ever shot, using optimized images and full res available with just a click. It’s really well thought out and a joy to use. What seemed like a daunting task, organizing my 150K assets, was actually pretty easy using all the tools provided, including both ratings, colors (for other one click categorization, and “picks”. I didn’t think I’d use the colors but today I wanted a quit way to designate a photo as one with nobody I recognize, to come back to late. And bam, colors saved the day. It’s got a really handy comprehensive list of every camera as well as every photo it’s taken. Multi-folders, allowing Finder organization with industry standard XMP means that if Mylio disappeared tomorrow my collection would still be well sorted and ready for another app. With no dependence or difficulty getting my assets usable again.
Can’t say enough positive stuff about this app—wish I’d discovered it years ago!
Until now.
I have a 60 TB QNAP NAS that I use for various data as well as video editing and storing my 8 TB or so of photos and video. Fortunately, it supports Amazon S3 and it’s supported by Mylio, as well. So, just a few clicks and my entire collection was online, with my own personal cloud. My laptop, iPhone and iPad can access everything I’ve ever shot, using optimized images and full res available with just a click. It’s really well thought out and a joy to use. What seemed like a daunting task, organizing my 150K assets, was actually pretty easy using all the tools provided, including both ratings, colors (for other one click categorization, and “picks”. I didn’t think I’d use the colors but today I wanted a quit way to designate a photo as one with nobody I recognize, to come back to late. And bam, colors saved the day. It’s got a really handy comprehensive list of every camera as well as every photo it’s taken. Multi-folders, allowing Finder organization with industry standard XMP means that if Mylio disappeared tomorrow my collection would still be well sorted and ready for another app. With no dependence or difficulty getting my assets usable again.
Can’t say enough positive stuff about this app—wish I’d discovered it years ago!
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Wish i could use the app
The app seems awesome but can’t do anything after importing photos, it keeps crashing…
Response from developer
Thanks for taking the time to leave a review. I'm sorry to hear that you're experiencing crashes. We'd love the opportunity to investigate the issue and see if we can get things running smoothly for you. Please reach out to our support team directly at support.mylio.com and use the live chat option in the bottom right corner. ~Angela
Best photo management app
I love this app, which allow us to manage and edit photos, keep them in the cloud, while still keeping a synced copy on my computer, with the same folder hierarchy I maintain for years.
It’s not that easy to configure, I admit, but it’s the cost to have a powerful tool.
It’s not that easy to configure, I admit, but it’s the cost to have a powerful tool.
Needs more development
I love the concept of Mylio. I’ve been using it for a few years now. However, there are several critical bugs and missing features that Mylio refuses to address, or get backlogged. For the high price tag that Mylio charges, they should really step up their development team and provide a clear roadmap, driven by customers. Let us vote on what new things are added so time isn’t wasted on features no is asking for. And prioritize bug fixes that critically impact peoples ability to use the app. If these things are done, my rating will increase and I will once again be able to recommend Mylio to others.
RE developer response: I’ve already submitted several tickets. Support is aware of the issues I’ve reported but can’t do anything until the developers release fixes.
RE developer response: I’ve already submitted several tickets. Support is aware of the issues I’ve reported but can’t do anything until the developers release fixes.
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Response from developer
Hi Scott - Thank you for taking the time to review Mylio Photos and for your thoughtful feedback. We'd like the opportunity to address any bugs you've encountered and review features you'd like to see. Please contact us directly at https://support.mylio.com and select the live chat option in the bottom right corner of the page. We look forward to hearing from you. ~Angela
Needs more development
I love the concept of Mylio. I’ve been using it for a few years now. However, there are several critical bugs and missing features that Mylio refuses to address, or get backlogged. For the high price tag that Mylio charges, they should really step up their development team and provide a clear roadmap, driven by customers. Let us vote on what new things are added so time isn’t wasted on features no is asking for. And prioritize bug fixes that critically impact peoples ability to use the app. If these things are done, my rating will increase and I will once again be able to recommend Mylio to others.
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Response from developer
Hi Scott - Thank you for taking the time to review Mylio Photos and for your thoughtful feedback. We'd like the opportunity to address any bugs you've encountered and review features you'd like to see. Please contact us directly at https://support.mylio.com and select the live chat option in the bottom right corner of the page. We look forward to hearing from you. ~Angela
