Mylio Photos User Reviews

What users say

Top reviews

Frozen

While this has nothing to do with the movie and the story of unconditional love. It's got everything to do with my experience of using this app. The app won't do anything at all. There's no evidence that it's running but somehow they said cookies had to be planted for it to work and it's not. It was said to be the app of choice for thow who love order in their galleries. It seems I headed for the gallows. Speak of over promising and under performance
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Upgrading catalog

I paid for three years but for the last 1.5 years the only thing I get is upgrading catalog. It is frustrating and upsetting that I spent all this time and money and cannot see my pictures

way too expensive for what it does

This app joins a crowded field of photo management apps for iPad/Mac, but the feature set certainly does not justify paying $240 per year. There are other cross-platform apps available for less than half the yearly sub for Mylio.

Unverzichtbar

Mylio hat sich zu meinem wichtigsten Tools für das geräteübergreifende Management meiner Bilder entwickelt (seit längerem auch in deutscher Sprache). Unverzichtbar. Fotos werden direkt nach der Aufnahme sofort auf allen anderen verbundenen Geräten verfügbar. Und in worst case Szenarien war Mylio in der Lage, automatisch meine komplette Bibliothek wiederherzustellen. Das Konzept mit “Tresor” (”Vault”) und unterschiedlichen Gerräteprofilen ist anfangs gewöhnungsbedürftig, aber man lernt es schnell.
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Regretting this

Mylio photos took my 1.5 TB of photos and turned it into 4.7 TB. My computer will not load thumbnails and locks up now. This has set off hardware upgrades to deal with this bs. AI thankfully will help me return to normal. But what a stressful pos

Updates make it worst everytime

Don’t sync anymore between all my devices no matter all updates.
Terrible. After many years using this app I am exploring alternatives

Glitchy and patchy customer service

I joined MyLio+ 2 years ago and invested a lot of time into organizing and syncing my catalog. It all worked great until it was time to renew. I was charged twice for the renewal and their prices skyrocketed. I had to file a dispute on the second charge but they deactivated my account (I still paid for a year). Then , I couldn’t get the software to work— I’ve spent many hours messaging and emailing them to correct this, but it constantly says I have to join MyLio+ in order to use a an external drive. It doesn’t recognize that I already joined and paid. The website is a maze of disconnected pages, and it’s difficult to get a customer service person who understands the issue or to even get to a help page. It’s a great concept but the design and support are very lacking. Disappointed and frustrated.
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Response from developer

Hi Zepperini - I'm sorry to hear that you've had a disappointing and frusting experience with Mylio Photos. We'd like to help get this resolved. Please reach out to our support team directy at mylio.com/contact-support and ask to be connected to the manager. ~Angela

Frustrated Dinosaur

I easily signed into the app from my iPhone but can't get anywhere on my iPad. I can't even get the cursor to register in the email sign in box.

功能异常强悍,但……

就图像管理而言,它可能是最强悍的工具,几乎找不到竞品,这可能也是它订阅价高的原因之一。但我不觉得,功能多与难学、爱死机之间存在必然的联系。

苹果其实就很擅长将强大的工具做得简洁、易上手,Mylio 在这方面还有很大的进步空间。难学以致于让很多人望而却步,这可能也是导致它不够流行,用户少,价格也很难降下来,这会形成恶性循环。

另外,它在我的 PC 上一搜索就闪退,在 Mac 上也经常出现不明原因的崩溃。这些问题已经持续了差不多两年还没有解决,好在它还没有弄丢我的照片。

最后,我还想知道,它的同步云是端到端加密的吗?也就是说 Mylio 是否完全无法看到我的数据内容?

Best photo manager for data sovereignty

Mylio allows me to keep full control over my photos, whereas all the big tech corps try to lock users in more and more, and give users less and less control about how their images are used, esp. with their free offerings. Despite being a small company, Mylio has proven themselves responsive and reliable in the past, with a human support team.
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Response from developer

Hi ionosca - Thanks so much for taking the time to leave a review and for your kind words for our team. We're here to help if anything comes up! ~Angela

Don’t fall for it…It’ll block your screen if you do not subscribe to their monthly services…

Was really enjoying it, until I try to put an external hard drive, and then this pop-up screen telling you to subscribe to their monthly service. Now in the middle of transferring photos from your hd is useless. One-time purchase, I’ll think about it; Monthly service and blocking my photos, no way!

Uçuk fiyatlandırma

Siz dalga mı geçiyorsunuz ya? Aylık bin lira istemek şaka mı???!!!

Surprised Mylio isn’t better known—it’s tops!

Mylio is the first app, of any sort, that I’ve been excited about in a long while. I just spent 2 months importing and organizing my 150K photos and video that I’ve created using 15 or so cameras through my decades of photography. I’ve never wanted to splurge on cloud services so my Apple Images app as well as the 2TB cloud Apple provides, has only been for my iPhone photos. But years of scanned film prints, DSLR, and mirror-less, has been stuffed away in folders. I used Aperture quite awhile back but that allowed multiple drives—Photos doesn’t. And Lightroom cloud costs too much. So, haven’t really had a solution.

Until now.

I have a 60 TB QNAP NAS that I use for various data as well as video editing and storing my 8 TB or so of photos and video. Fortunately, it supports Amazon S3 and it’s supported by Mylio, as well. So, just a few clicks and my entire collection was online, with my own personal cloud. My laptop, iPhone and iPad can access everything I’ve ever shot, using optimized images and full res available with just a click. It’s really well thought out and a joy to use. What seemed like a daunting task, organizing my 150K assets, was actually pretty easy using all the tools provided, including both ratings, colors (for other one click categorization, and “picks”. I didn’t think I’d use the colors but today I wanted a quit way to designate a photo as one with nobody I recognize, to come back to late. And bam, colors saved the day. It’s got a really handy comprehensive list of every camera as well as every photo it’s taken. Multi-folders, allowing Finder organization with industry standard XMP means that if Mylio disappeared tomorrow my collection would still be well sorted and ready for another app. With no dependence or difficulty getting my assets usable again.

Can’t say enough positive stuff about this app—wish I’d discovered it years ago!
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Wish i could use the app

The app seems awesome but can’t do anything after importing photos, it keeps crashing…

Response from developer

Thanks for taking the time to leave a review. I'm sorry to hear that you're experiencing crashes. We'd love the opportunity to investigate the issue and see if we can get things running smoothly for you. Please reach out to our support team directly at support.mylio.com and use the live chat option in the bottom right corner. ~Angela

Best photo management app

I love this app, which allow us to manage and edit photos, keep them in the cloud, while still keeping a synced copy on my computer, with the same folder hierarchy I maintain for years.
It’s not that easy to configure, I admit, but it’s the cost to have a powerful tool.

Needs more development

I love the concept of Mylio. I’ve been using it for a few years now. However, there are several critical bugs and missing features that Mylio refuses to address, or get backlogged. For the high price tag that Mylio charges, they should really step up their development team and provide a clear roadmap, driven by customers. Let us vote on what new things are added so time isn’t wasted on features no is asking for. And prioritize bug fixes that critically impact peoples ability to use the app. If these things are done, my rating will increase and I will once again be able to recommend Mylio to others.

RE developer response: I’ve already submitted several tickets. Support is aware of the issues I’ve reported but can’t do anything until the developers release fixes.
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Response from developer

Hi Scott - Thank you for taking the time to review Mylio Photos and for your thoughtful feedback. We'd like the opportunity to address any bugs you've encountered and review features you'd like to see. Please contact us directly at https://support.mylio.com and select the live chat option in the bottom right corner of the page. We look forward to hearing from you. ~Angela

Needs more development

I love the concept of Mylio. I’ve been using it for a few years now. However, there are several critical bugs and missing features that Mylio refuses to address, or get backlogged. For the high price tag that Mylio charges, they should really step up their development team and provide a clear roadmap, driven by customers. Let us vote on what new things are added so time isn’t wasted on features no is asking for. And prioritize bug fixes that critically impact peoples ability to use the app. If these things are done, my rating will increase and I will once again be able to recommend Mylio to others.
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Response from developer

Hi Scott - Thank you for taking the time to review Mylio Photos and for your thoughtful feedback. We'd like the opportunity to address any bugs you've encountered and review features you'd like to see. Please contact us directly at https://support.mylio.com and select the live chat option in the bottom right corner of the page. We look forward to hearing from you. ~Angela

Useless

Crashes as whenever I try to use it!

Confused and let down

I purchased a crucial back up drive. It had a 3 month code for mylio. I wasn’t sure how to just back up all the things myself. So i thought i would give it a try. I uploaded 1x, i rcvd am email starting my trial period was almost over and to contact them. I literally just started the account. I also made the mistake of trying to back up my iPad, which Mylio the syncd and ran my iPad out of space. I just wanted to download any pics i might have had on the iPad and not my phone. I was hoping to back up other file types as well, but i can’t find that in mylio. I just need to do research on how to physically do it myself i guess. I’m a little disappointed in Crucial, i love their gear and have done business with them before. For the price of the drive, i wish they would have given other options/ offers/ instructions and definitely longer than 3 month trial.
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Top Tier Photo Management!

This app is wonderful! It provides everything and more for all of your photo needs i have no complaints whatsoever. The only thing that bothers me is the fact that it doesn’t let me scroll threw my photos using my magic keyboards Trackpad. . . I think the $10 monthly subscription just to do what the app was made to do is wild & should only apply to people using the online cloud storage feature. . The app does make transferring a breeze but i cant justify the $10 monthly just to do the things it was meant to do in the first place. . . I love the app but $10 monthly with bare minimum to no support for the Magic Keyboard might force me to look for alternative options. . . Overall i love the app, just PLEASE PLEASE PLEASE work on better Keyboard support. . . its almost 2025! ! THANK YOU!!!
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Response from developer

Thanks so much for your feedback! I'll share the issue with the Magic Keyboard with our engineering team. I have the same keyboard on my iPad, and I am able to click and drag to scroll, which can be a workaround for now. With regard to the subscription fee, you're paying for secure peer-to-peer access to your library from all of your Mylio-connected devices, along with many additional benefits. We hope you'll give it another look! You're always welcome to join a live Q&A session at community.mylio.com/events if you have additional questions. ~Angela