myLU User Reviews
Customer Experience
~ Based on 61 written reviews from the US App Store.
What users say
Summarized from real user reviews of myLU. Based on 200 reviews and a 2.3/5 average, it highlights the 9 positives and 15 negatives reviewers mention most about this Education app.
Positive things
- 👍Easy navigation (Yahweh our Breath)
- 👍Helpful for pending tasks (Yahweh our Breath)
- 👍Appreciated IT personnel (James Carroll Prince)
- 👍Convenient for quick checks (Mars3942)
- 👍Works great for some needs (CamRon3000)
- 👍Organized links (JimothyYaDoofus)
- 👍Easy to use (shanfost, Kati2019, Chad Moreno)
- 👍Great improvement (Chad Moreno)
- 👍Awesome app (Friggin Todd)
Negative things
- 🐛Never works (DaliBear3, Bruh69ballsdeep)
- 🐛Broken app (D0Ul0S)
- 🐛Constantly loads/spins (DaliBear3, 18Bran, Bart's wife arb)
- 🐛Failure to connect (MommyGall3, prettyinink0402, Zach121482)
- 🐛Unusable after update (18Bran)
- 🐛Errors and connection issues (eatscrayonz)
- 🐛Endless login loops (Twoody83, knod17, BookooFett, ConsumerReport!!)
- 🐛White screen issues (RHudson80, cocopiccolo, Mars3942, Capclutch21, ....?!$)
- 🐛Blocks Kaltura (iDude96, smcintosh182)
- 🐛Difficult navigation (insertwittynicknamehereplease, Poe10:), De bice bear boos, parms655, Seriously? Must be a joke., Giant migit, jakoe marns, pinkiehunterbur, Tiaoziho)
- 🐛Redirects to website (insertwittynicknamehereplease, WaveJoey, JimothyYaDoofus, Astropulse_, Naterhero47, Math Youotika, jack jonh english, Paola27)
- 🐛Inconvenient login process (NatRussellG>^v, makthesmack, AJFond, saphh1224, Rayfemery)
- 🐛Screen doesn't fit iPhone (Phillip Vasquez)
- 🐛Hard to find information (parms655, jakoe marns, pinkiehunterbur, Seriously? Must be a joke., Giant migit, Paola27)
- 🐛Old app was better (De bice bear boos, jakoe marns, pinkiehunterbur, Seriously? Must be a joke., Giant migit, Paola27, Tiaoziho)
Is myLU Safe?
myLU does not appear safe based on available data. AppsHunter Safety Score for myLU is 48/100.
This assessment is based on 200 user ratings, with an App Store average of 2.3/5.
Safety Analysis
~ Based on 200 App Store ratings for myLU.
Is myLU Legit?
myLU appears to be a legitimate app. AppsHunter Legitimacy Score for myLU is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Have not been able to connect to network for months now
I have not been able to use this app for weeks. I have even tried deleting it and redownloading it. I open the app and it just spins i can’t even log in I have to use the regular website even on my phone
Just delete the whole thing and start over. High schoolers can make a better app than this. Can’t even log in to the library and session keeps expiring. Even the actual website is trash and sends you to the app that does not work. Good to see my tuition is going to use!
App doesn’t work anymore
Hasn’t connected to their network in weeks!
My app just constantly loads and then says failure to load. Worked fine before this. Since the update it has become unusable, which is a shame because it was helpful keeping track of my class emails before.
I do not recommend liberty university. This is a school obsessed with tuition money and doesn't care about the well-being of the students.
Constantly has errors, never seems to be able to open up and constantly has trouble connecting. All of my other apps work just fine. Needs a lot of work
Super easy to see all that is needed and necessary, also good for pending tasks that you might’ve forgot about, regardless, Praise God
App still has bugs. Lots can be fixed. I’ve contacted LU help desk but received no solution for Kaltura. The video player within Canvas uses this media player but it’s blocked and can’t play in this app or within Canvas. Why does LU keep using it?
Literally the worst app. Never works right
If you use the app in conjunction with the Canvas app and need to sign in, you end up in an endless loop of the apps going back and forth to one another. Trying to sign in through a browser redirects you to the app. You have to delete the apps to do work on a mobile platform.
Would love to know how to get third party block off
After working for an entire year the app randomly began to constantly fail to connect to the internet. Now the app is stuck in either perpetual loading or just says that it cannot connect.
As a former Liberty University online student, I have always found Liberty University's technical support staff and IT tools available for enrolled students to be very helpful towards pursuing and achieving one's academic goals, calling in life and helps meet one's desire to serve the LORD and grow closer to Him. Thank you very much, Liberty University!
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Is there something wrong with the app? I’ve always loved it and never had a problem with it but now neither one of my kids can login. It just keeps loading and loading and loading and nothing ever happens.
Unfortunately, this app is basically just a bad browser, and not a good one. It’s difficult to navigate to the edges of pages. Just use your favorite mobile browser instead.
I just had to sign in and sign out 5 times in order to check my email. I have not encountered anymore problems except with email. Every now and then email will work on the first try. But, on average, it usually takes several times of logging in, clicking email, blank screen, logging out, logging in, etc. Other than this problem, it’s great.
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From all of my devices. I am locked out.
I’m a current student of LU. the screen doesn’t fully fit on my iPhone 15 Pro Max.
