MyMeds User Reviews

Top reviews

No support

I have been using My Meds for a year. Up till now I would have given them a 5 star…. Now that I have become dependent on the app, every time I try to log in it gives me an error, when I I submit forgot password you can’t even fill out all the fields so you cannot submit. For something so very important to have these issues is completely unacceptable. I even went to their website and if you aren’t looking for “sales info” they direct you to their help center which doesn’t even work. Don’t waste your time!!!
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Can’t set up account

Downloaded app and attempted to set up an account. The “time zone” will not accept an entry, without an account this app is useless

Basically doesn’t do what you’d expect so don’t rely on it.

Notifications suddenly stopped again with iOS 15.0 update. Since I was a fool and relied on this app to help me not miss doses, I’ve been missing a bunch of doses. Which is just great.

Can only seem to contact sales their help link for users loads a dead page. On to a better app…

No Support!!!

Does this app even work? I haven’t been able to log in or have anyone from customer support contact me in over a week.

Happy with the upgrade

Best app to manage health care records.

Can’t delete or edit my own meds

Something must be wrong with this app because if I’m not authorized to delete my own meds then who is 🤨

Want to like it

The print is so small I can barely read it. Also the white letters on the light blue also make it difficult to read. I removed the app for one that’s easier to see.

Response from developer

We appreciate your honest feedback. I will be passing this along to our product team to ensure your voice is heard as we continue to make MyMeds a better experience for all. We would love to connect with you to hear more about your experience as well. Contact support@my-meds.com and our support team can set up a time to talk with you.

Crashes on startup

Put all my meds in and noticed I was never alerted 2 hours after when I should have taken my meds. Tried opening the app to find out what happened and it auto crashes.

Response from developer

Thank you for your honest feedback. Please reach out to support@my-meds.com and our support team will be able to help get you up and running in no time.

Worst App Ever

I spent hours putting in my sons extensive med list. A couple hours later and the app won’t even open. Huge waste of time.

Response from developer

Hi Christina, sorry to hear that! We'd love to help you get to the bottom of this. Please contact support@my-meds.com and we'll work with you directly.

Helpful and easy

Very helpful and easy.

Response from developer

Great to hear, thanks for the review!

Game Changer

This app was a game changer when I tore my rotator cuff and was on ibuprofen for months. So helpful!!!

Response from developer

Excellent! Thanks Angela.

Its ok but.

It customer help is off on the weekends which is stupid 🤔and not a good move for the company

Worthless

After creating account, app won’t open.

Worked well for elderly parents

I installed this on my father’s phone. This helped a lot with medication management and I can make sure he is taking his medications.

Did not work

Did not remind me to take my meds.

Response from developer

Thank you for your feedback. Sorry to hear you weren't reminded to take your meds. Please reach out to support@my-meds.com and our support team can help you out!

Aubie

Forgot my password n have been trying to for 4 days to try n change it. It say contact tech support. 😠😠😠😠😠

Terrible...very buggy...not worth the hassle

Terrible...very buggy...not worth the hassle

Medication tracking does not work

I get alerts through text to take medication daily and I respond back through text "Yes" to mark that I have taken the meds. However, when I login to the app and look at my medication tracking it says I've missed many days which I didn't. The text functionality is not syncing back to the app.

Response from developer

Hello! Thanks for the candid feedback. We're sorry we took so long to get back to you, but we want to let you know that we've heard your frustrations and have made adjustments to our newer versions of MyMeds that have addressed this issue. We hope you give it another try and let us know how it goes!

This app crashes when trying to log in.

My healthcare provider recommended this app, but it crashes every time I try to log in.

Useless

Java error makes it impossible to log in to the app. I'm sure it's a perfectly fine app if you can get into it, but this is a pretty insurmountable obstacle.