frustrating
I’d like a button to cancel my ntuc membership within the app without having to resort to calling the hotline (only available during working hours, which is inconvenient since I’m busy at work and in office all the time). What are we, in the pre-app age? Don’t be so greedy and make it so inconvenient for customers to stop giving you money.
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Only supports the latest iOS
Please do backward compatibility testing as not everyone has the latest iPhones and iOS. Sigh, older folks have to buy newer phones just so to use ur app. That is not very considerate and caring for old people. My mum still uses IP8+ and I use IPx, we cannot update the iOS to the latest version because of Apple’s deliberate obsolescence.
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Unable to link membership
From FAQ, I have updated my email & address on Linkpass and E-Services to reflect the same. But it still keeps saying that my membership is registered under a different email when it is not - as I receive the membership email on the same email.
Keep asking to update but already most updated
Why can’t run the Apps on IPhone 15. iOS and apps are already most updated. I use this apps almost daily. Please buck up and work on this now.
Latest version is not loading for me to do
I have been using MyNTUC app but today it kept prompting me to update. But when I tried to update it kept showing me the same old app and version.
App is the latest but still prompt that need update
I had deleted the app and download again but when open still tell me to update to version. There is nothing to update ady!
App keeps telling me to update to the latest version to continue using
The app keeps popping up a message to update and there is no update available in Apple App Store to do so. I could not use the app to earn my link points when I wanted to make payment! Seems like a useless app as of now.
Keep asking to update
Cannot access apps. The homepage keeps asking to download the new version, delete the apps and to upload the apps. It just go back to upload the new version and not able to open the apps
Always cannot connect
Worst app always cannot connect to the cloud need to reinstall always please improve your app connection frustrating
Information and benefits under one roof
Very convenient to access members’ benefits in a single app. This is a platform to link to other apps owned by NTUC.
Unable to log in after update
Unable to log in after App update
App page kept showing no connection
App page kept showing no connection
Lousy App
This App is terrible, a lot of times it will says I am not connected to internet to check my network. And it also can’t open after clicking the App it just went blank the whole time. Don’t even deserve one star.
Unable to connect membership
Keep getting the message that my registered email is not correct and is different from my membership, hence unable to connect to my membership. I have double checked many times and it is correct.
Frustrated
I have so much problem linking my app to my link account. I have tried many times, each time it reply that we are unable to do so and prompt me try again later. It was linked when I downloaded the app the first time but when I use it recently this happen.
Poor app
I forget how long already, years may be, still can’t link my card. Call help desk also no use. Tell them the problem also can’t settle. Don’t know what is this app for?!
Unable to link membership
Keep have this error 002 message “ we are unable to connect your membership” deleted and re-installed the app so many times still the same.
Problem with logging in
On good days, I remain logged in. After a certain update, I got logged out and cannot log back in be in through Singpass, apple or even google log in. Missed out on getting precious membership points.
Unable to connect membership
Very unstable app. Suddenly unable to connect membership. Even the chat robot also does not work well. Does not solve the problem.
Terrible App
Worst App ever!!! Emailed Customer Service & they reset my account but I was only able to log in for one day. The card type reflected is different on the App than what I have. Customer Service requested I input my card number they sent via email which is totally different from my physical card! The only reason I’m trying to use the App is for the digital card as I don’t wish to carry the physical card around. Very frustrating. I’m now wondering if NTUC even have a proper record of my membership.
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U need to change your app developer
Not able to log in when you need to use it after making payment. Then there is a queue behind u while you desperately try to log in using whatever methods there are!!! Please do something about the functionality of this app. Thank you.