アプリのサブスクが消えてしまった。
Response from developer
ご意見とご懸念を共有していただき、ありがとうございます。 まず重要な点を明確にさせてください。アプリの初回ダウンロードはプレミアム購入ではなく、無料でダウンロードできるものでした。その時点では有料アップグレードはありませんでした。現在もアプリは無料で利用でき、サブスクリプション制ではありません。継続課金によってアプリ全体がロックされることはありません。 フリーミアムモデルへ移行した際、初期ユーザーの方には、数日間限定で無料の一回限りのライフタイムアンロックを有効化できる期間を設けていました。多くのユーザーの方がその期間中に有効化されましたが、長期間アプリを使用されていなかった場合など、その機会を逃してしまった方がいらっしゃることも理解しています。この点についてはご不便をおかけし、申し訳ありません。 私たちはユーザーデータを追跡していないため、この変更について個別に直接通知する手段がありませんでした。この種類のアプリでユーザー追跡を行うことは適切ではないと考えており、意図的に避けています。無料アップグレード期間は、追跡や不要な通知を行わずに、アクティブな初期ユーザーの方がフルアクセスを維持できるようにするための対応でした。 初期ユーザーの方を不利にする意図はなく、むしろ感謝を示すための対応でしたので、解決のために https://futuresoftware.io/en/ からご連絡ください。 今後の開発や、ビデオコラージュなどの新機能を継続して提供するためにフリーミアムモデルへ移行しました。ただし、明確にお伝えしたいのは、このアプリをサブスクリプションモデルに移行する予定はないということです。私たちは、このようなアプリにサブスクリプションを導入することには一貫して反対しています。
Snappy PDF
Will update review- please read
Also, I have a feature request 🙏🏼 I’m visually impaired and would be so grateful if you could add more color options so it’s easier to keep things organized by color. 2- are you able to add just a plain’notes’ section? To copy and paste from our Apple notes, add website links to refer back to, draft up our document before saving as a PDF?
Looking forward to your reply!! Thanks so much!!!!
Response from developer
Thank you so much for purchasing Pro and for your kind feedback, we really appreciate it. We’re sorry for the confusion with the Mac version. At the moment, the macOS version has been delayed because it has not yet been approved by Apple. Please contact us at https://futuresoftware.io/#contact if possible, and we’ll speed things up and help enable your purchase. Thank you as well for the feature suggestions. We will consider them while developing our roadmap, and we truly appreciate you sharing them with us. Sorry again for the delay and inconvenience.
Great
Response from developer
Hello, Thank you for the kind support. We really appreciate it. We’re happy our offline and privacy-focused approach to PDF tools stands out. Thanks again for taking the time to leave a review.
Fast and Efficient
Response from developer
Thanks a lot for the support, it really means a lot to us. We’re working on adding more PDF tools while keeping it fast and simple. Messages like this keep us going strong!
Sleek, Simple to use, Safe
Enjoying the combiner as well as the fill & sign features the most.
Doesn’t force any registration signups or online uploads. Well worth a purchase
Response from developer
Hello, Thank you for your support. We’re happy that you find our no-account, offline approach to PDF tools valuable. Thanks again for taking the time to leave a review.
Bait and switch scam
Do not trust them with your stuff.
信頼できるデベロッパーさんです
本当にありがとうございます。アプリはとても使いやすく便利です。
Response from developer
このたびはご連絡いただきありがとうございました。 無事に問題を解決できたとのこと、大変うれしく思っております。 また、温かいお言葉とレビューをいただき心より感謝申し上げます。 当アプリをご利用いただき、誠にありがとうございます。 今後ともより良いサービスを提供できるよう努めてまいりますので、どうぞよろしくお願いいたします。
Solid
Works well with many features
Response from developer
Thank you for the detailed feedback! We’re glad you’re finding the PDF creation, OCR, and signature features useful. We appreciate you sharing your experience, and please stay tuned. The next major update will include improvements to fill & sign resizing and rotation.
Very useful app
Response from developer
Thank you so much for the support and encouragement! It means a lot to us that you’ve noticed the updates and care we put into our apps. Much appreciated!
Super useful
Response from developer
Thank you for the kind words! We’re really glad our PDF tool has been useful and convenient for you.
Useful app, great service from developers
Response from developer
Thank you for the kind words! We’re happy to hear the app works well for you, and we truly appreciate your support and trust in our PDF tools.
Easy to use
Response from developer
Congratulations on your new home! We’re glad our PDF tools helped make the process easier. Thank you for the recommendation and for choosing our app as your PDF solution. We truly appreciate your support.
works perfectly
Response from developer
Thank you for your feedback! We’re glad you find the app professional and easy to use. We’re also happy you tried our new offline AI chat feature and hope it helps boost your productivity.
Got many useful features
Response from developer
Thank you for your support! We’re glad you find our PDF tools useful and we appreciate the encouragement. We’ll keep improving the app!
Fantastic PDF Scanner and Editor — Highly Recommended!
I especially love that it works 100% offline and keeps my files private — no annoying subscriptions, no accounts, and no ads.  The OCR text extraction is fast and accurate, and it even produces searchable PDFs that I can use for work or school. 
PDF Master has truly become my go-to app for anything PDF — professional quality, powerful features, and total privacy all in one. Highly recommend it!
Fake free lifetime
Response from developer
Thanks for sharing your feedback and your concern. Just to clear up one important point first: the initial app download was not a premium purchase. The app was free to download, meaning there was no premium upgrade at that point in time. To clarify, the app is still free and there is no subscription. The app is not locked behind recurring payments. When we transitioned to a freemium model, early users had a limited multi-day period to activate a one-time lifetime unlock at no cost. Many users did activate it during that time. We understand that some users may have missed this window if they hadn’t used the app for an extended period, and we’re sorry for the inconvenience this caused. Because we do not track any user data, we had no way to directly notify users about this change. We intentionally avoid user tracking, as we don’t believe it’s appropriate for this type of app. The free upgrade period was our way of ensuring that active users could update and keep full access without adding tracking or intrusive communication. Because the intention was not to punish early users, but to reward them, please contact us at https://futuresoftware.io/en/ in order to sort this out. We moved to a freemium model to support ongoing development and new features such as video collage. That said, we want to be very clear: we do not plan to move this app to a subscription model, and we’ve consistently argued against subscriptions for apps like this.
Good
Response from developer
Thank you for being a user of our PDF tools app.
