Loses battery info
This version (6.2.0) keeps losing battery information and there is then no graph. Have to log out and back in. The app has stopped working a few times and needs phone power off/on to resolve.
Poor Update
Latest update visually looks like it’s from the 1970’s.
Logs you out after the update.
Not as easy to navigate or use.
Logs you out after the update.
Not as easy to navigate or use.
Flakey as ……
It’s just too flakey. Again I’ve gone into it and the usual home page isn’t there - seems it just wants me to buy more stuff when all I want is for what I’ve already brought to work properly.
Subscription renewal ?
The App is decent enough. But it is impossible to renew a subscription through the App, which is strange.
Accessibility Issues.
The light grey colour used on battery history and mileage graph are too light and means that you can’t see the readings.
Useful apart from battery charts
Happy with the app generally, especially now alerts can be cancelled.
2 improvements that would help me.
Update the voltage charts to show 11-13v rather than starting at 0.
Ability to set the door alarms only (not motion). I doubt this is possible… but hey, good to ask
2 improvements that would help me.
Update the voltage charts to show 11-13v rather than starting at 0.
Ability to set the door alarms only (not motion). I doubt this is possible… but hey, good to ask
Useless after update
Latest version fails
No updates for 7 days
Reported twice and totally ignored
No updates for 7 days
Reported twice and totally ignored
Terrible colour scheme
Used be be a good app but the use of red for everything is terrible, the old colour scheme used to be far better. Whoever designed the update needs some retraining.
New app
Don’t like the new app look take it back to the old detailed version
Dashboard change
Poor changes. Change needs to improve things not make them worse! Simple red and black has little context. Change it back please.
App update
Great app not only for tracking but battery charge, BUT, why have you changed the presentation of the voltage indicator. It is ugly and less helpful. Having green, amber & red was much more useful.
New UI is a backward step
Sorry, but this is a classic example of “if it ain’t broke don’t fix it.” The previous battery voltage graph with its universally understood traffic light colour scheme was instantly more informative. I hope you didn’t pay the developers a lot of money for the change in UI.
Please change it back to the previous UI to instantly improve its functionality and usefulness to users.
Please change it back to the previous UI to instantly improve its functionality and usefulness to users.
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Why is everything RED?
Latest update uses a lot of red colour! Why has battery voltage lost it’s colour coding (red/amber/green)? Motion switch has lost green ‘on’ colour. Graphs are all red too. Info is still there but presentation suffers - please put some contrast back in!
Was excellent but
I really liked this when I only had the Tracker fitted to my Camper van however now I’ve had your Alarm fitted it no longer reads to say my Tracker is working. I was worried about this so I phoned the people that fitted it and Phantom etc support only to be told that ‘ yes that won’t work now’ Surely you could do something about this as it was reassuring to see on this App that it was working. Maybe a redesign of the App to some how read that both are working.
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Generally Good, But Room for Improvement
Tracking data very accurate, refresh rate as mentioned by others could be quicker, but in my case it may be more to do with the quality of the mobile network signal strength in my area.
Would be good if one could view a list of alerts from within the App, I’ve found it easy to miss the banner that flashes up on my iPhone.
Would be good if one could view a list of alerts from within the App, I’ve found it easy to miss the banner that flashes up on my iPhone.
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Good
I’ve found this very good and well worth having fitted to my van
Still locked out of my app
Still locked out of my app. Can’t submit for a new password
Ok but could be better
This app will eventually show you on the map and tell you in location where the vehicle is but it is slow to update even with manual refreshing of the screen.
The battery voltage graph is useless. The final 25% of the graph dates just overwrite each other making them unreadable in both portrait and landscape orientation on iPhone 6s+. On a smaller screen they will be even worse.
The battery voltage graph is useless. The final 25% of the graph dates just overwrite each other making them unreadable in both portrait and landscape orientation on iPhone 6s+. On a smaller screen they will be even worse.
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Poor service
Very poor since the new update cannot access most of the data . Have let you know now on four occasions very poor service .Want even except my nickname at the end of my patience .
Phantom caravan tracker
Brilliant bit of kit and fantastic app as we store our caravan away from home I can monitor the battery levels from my phone and we are notified of any activations immediately after they happen
