App won’t work
The app has always been a bit rubbish, but is now totally unusable with no update from the developers. When you try and use it there is an error message saying using an old version. So delete, download from AppStore….. same message. So the app is completely unusable. This isn’t the first review with this problem, so where is the update PureCard??
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Can’t log in
Have tried using the App telling me I’m using an older version when I delete and reinstall from the App Store still says the same! I give up and then you choose a nickname for this review and it says this name is taken I’ve tried 7 all connected to me in one way and another! The site is a joke
Stressful and unreliable
I can never use the card because logging in/topping up etc is too much hassle. The app makes you input your password every time you open it and it usually says error when you try to top up.
App top-up has a Java script error
This is generally a great app, but since about a month ago started seeng a Java script error when trying to top up the card. The only way to top it up now is via a browser - not an awful workaround but should not be necessary.
Please fix the error!
Please fix the error!
Error message on log in
Keep getting a error message on log in!
App doesn’t keep up to date
The app balance is always inaccurate which makes it difficult to know exactly how much money you have on your card. You also have no idea how much cash back you have earned. It’s a fairly pointless app when you consider that you have to log in to your web account to get the information you need
Not working- again
Try to log in and get a load of data script as a warning message and then get chucked out! Need to fix this please!
Can’t login, so useless.
Get a JSON error every time I attempt to login.
Not working
I am trying to login but getting Json response error. Please fix it as it’s very unprofessional
Pure Card - Why no retailer list in app
Works but limited functionality.
Why is there no way to get a list of retailers/stores which accept Pure Card in the app?
Why is there no way to get a list of retailers/stores which accept Pure Card in the app?
Useless waste of time
Not updated in line with the website. And deleted.
Doesn’t ask for a username, but Card ID instead and then doesn’t match this with my password (which funnily enough does still work on the website, now mercifully with 2FA).
Would be great to have this synced and enable something a slightly quicker log-in experience. Ho hum.
Doesn’t ask for a username, but Card ID instead and then doesn’t match this with my password (which funnily enough does still work on the website, now mercifully with 2FA).
Would be great to have this synced and enable something a slightly quicker log-in experience. Ho hum.
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Terrible app
App is really clunky to use. Touch ID was a promising improvement, but works really badly. Improvements needed.
Awful. Avoid.
Clunky to access. Clunky to use. Absolutely not worth the bother.
Great app!
Saves me so much money on my weekly shop. Love it!
Crashing yet again
This time more Json code errors
May be related to rollout of sca changes to pure card website etc
App seems to be getting more flaky as time passes
May be related to rollout of sca changes to pure card website etc
App seems to be getting more flaky as time passes
Painful logging
Need to enter password every time to log in. Please listen to the user feedback and implement Touch ID or remember password option
Good app but login is rubbish
Should not have to input your password every time you want to use the app, very frustrating compared to every other banking app in 2019...
Great App
Works great! Really easier to check retailers and ad-hoc top ups. Please add Touch ID.
Touch ID or at least auto-fill the password?
Touch ID or at least auto-fill the password?
Why log in every time?!
Once you're in the app is clean and easy to navigate. Instant top ups are great as well. But why do I have to put my password in every single time I launch the app? It's a real pain.
