Won’t let me create an account
Won’t create account
Continues to show error message
Application will close now due to a network error. Can you please update this app!?!?
Very dated
Very disappointed; the app is extremely dated and makes me really wonder about this company and there products. Investigating other system.
Exactly what it says it is.
Gives all the functionality of your alarm on your phone. If you want more, get the iBridge Zremote.
Alarm tech
I am a alarm technician and the app just looks dated this needs to be updated with more features and a new user face.
Outdated
The last update to this app was 2 years ago. This should tell you something.
Too basic
For all the functionality this app could have - it's just too basic.
How about a zone listing? EZ bypass options? Notifications via email or device notification screen?
It arms and disarms. But nothing fancy like the Honeywell Total Connect App.
Sorry I made the change...
How about a zone listing? EZ bypass options? Notifications via email or device notification screen?
It arms and disarms. But nothing fancy like the Honeywell Total Connect App.
Sorry I made the change...
Very disappointing app
Extremely disappointed with app. I have a remote app for my garage doors and remote cameras - just simple, easy to use apps. This one is horrible - it's not designed well. I would have gotten a different security system had I known this is what I would have to use for remote access. Just painfully slow, non responsive and doesn't offer real notifications.
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Fisher Price's my first app
Wow, obviously Napco isn't concerned with quality control for their app development. First, if you are talking on the phone, you can't use the app (buttons don't register). Second, they haven't updated the resolution for iPhone 5 (been out for over a year guys). 3rd you can't connect if you are on your home wifi. It was a nice try for your first app, but maybe hire someone that knows what they are doing?
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Don't fix what's not broken
Ver 1.7 makes it harder to use an app that we business owners depend on to access our alarm system remotely and it used to just LOG ON AT A TAP -which is just what you want if your worried about security and want to check your building status RIGHT NOW.
When you sign up to get this service they provide a cryptic password you can't remember and can't change. But at least you only enter it the first time you use the app and then it's tap and your in
So when I upgraded to 1.7 I expected to tap the app icon and see my keypad like before but NOW YOU HAVE TO LOGIN TO THE APP TO SEE THE KEYPAD which also requires my real alarm key code if I want to disarm etc
In addition instead of remembering your old password and just storing it like almost every other app does, the first time you use 1.7 you need to remember your login /and that cryptic password they issue you to use it.
The fact that NAPCO still doesn't allow you to change your password or give you the option require one or not when you log in is ridiculous.
Don't just decide for us how we must login and how long it takes
Why not make it a setting so we can decide if we want to even see a login screen and decide whether to save our u/password
Once your in it works fine but there are a few spelling errors like "exixting"which makes you wonder it is a security firm detail oriented right?
When you sign up to get this service they provide a cryptic password you can't remember and can't change. But at least you only enter it the first time you use the app and then it's tap and your in
So when I upgraded to 1.7 I expected to tap the app icon and see my keypad like before but NOW YOU HAVE TO LOGIN TO THE APP TO SEE THE KEYPAD which also requires my real alarm key code if I want to disarm etc
In addition instead of remembering your old password and just storing it like almost every other app does, the first time you use 1.7 you need to remember your login /and that cryptic password they issue you to use it.
The fact that NAPCO still doesn't allow you to change your password or give you the option require one or not when you log in is ridiculous.
Don't just decide for us how we must login and how long it takes
Why not make it a setting so we can decide if we want to even see a login screen and decide whether to save our u/password
Once your in it works fine but there are a few spelling errors like "exixting"which makes you wonder it is a security firm detail oriented right?
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Works
App needs to be updated, it is slow and is not designed for iPhone 5
Horrible
please fix it ..I deleted it from my iPhone and put it back on and it still says keypad busy come back later….
Works (most of the time)
This app works for me 90% of the time over wifi or LTE. Sometimes I have to close it and reopen to get it to work. Definitely time for an iPhone 5 screen size update.
Horrible
Awful app as most everyone states. Crashes more than it works. This shld be a no brainier to make work properly. I won't buy another system from them.
Horrible performance
I had this app/ feature installed with my home security and it has been a total waste. The app may have worked twice and even then was not a smooth task, now it stays in the loading mode and never come out of it. I really needed this feature and has been a total disappointment.
Works great!
You people complaining about crashing need to understand how iOS works and not press the home button to exit the app. iOS never closes apps, it just freezes them; so basically, you people are causing the app to crash. Do yourselves a favor and tap the log off button and it works great.
Waste
Crash city. Waste of money!!
constant crashing
as with other reviewers this app STILL continues to crash on iOS6. C'mon this is ridiculous! its been at least 9 months now an nothing.
Poor App
I spent money getting the iRemote MOD installed for remote access to keypad. The app constantly crashes and when it looks like its working it's not. I also wanted to be able to administer user code, but it does not. :-(
Yes it works
Works always no problems with cellular data or wifi, sometimes on wifi the connection fails just like a home comp. and unless using unsecure hotspot wifi you need to be close to your wifi connection. Always works for us with no problems THANKS TO APP CREATOR I can access anytime anywhere and check home device.
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