mySAGOV User Reviews

mySAGOV
mySAGOV
State Government of South Australia

Customer Experience

Positive experience36.2% of reviews
Neutral4.3% of reviews
Negative experience59.6% of reviews

~ Based on 94 written reviews from the US App Store.

Is mySAGOV Safe?

mySAGOV appears safe based on user ratings. AppsHunter Safety Score for mySAGOV is 93/100.

This assessment is based on 72,777 user ratings, with an App Store average of 4.7/5.

Is mySAGOV Legit?

mySAGOV appears to be a legitimate app. AppsHunter Legitimacy Score for mySAGOV is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very bad

All the time had to change the password… When I want to in

Awful user experience

Constantly have to reenter details.

User-Friendly & Straightforward

This app is smooth, simple, and very easy to navigate. Everything is straightforward and user-friendly.
Highly recommended!

Application

Keep logging me out !!!!!!!

What has happened to the app?

My iPad has all my original data and information on it still but my phone has lost all the credentials, as has my wife’s phone lost hers. The phones tell us that no credentials have been added yet. This was very annoying when I needed to show my digital licence to check into accommodation. I cannot figure how to retrieve all of the registration and licence details that were on the phone and often used, yet are still on the iPad that I do not carry with me all the time. Is this SA Gov update or an Apple issue? Do I have to rescan and re-enter all the data? What rubbish and so much time lost in trying to correct it.
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Very helpful app

Very handy and helpful

Logs customer out unnecessarily every month

I have contacted the relevant department a few times to request a change to how the app functions. If you only use it occasionally it locks you out each time and forces you to do two factor authentication to re-login. Pointless and annoying when you have an iPhone with Face ID and remote wipe capability (especially given you have to enter your password AND 2FA in public if you are trying to use it and have been logged out).
Automatic logout when you only use it occasionally is purely an annoyance for the customer and adds no safety. Other than that it works okay, and it’s good to have a phone copy of one’s license on the infrequent occasions you do need it.
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Digital ID

This is just digital ID by stealth, don’t be fooled people.

Busted?

App not functioning since latest update? Credentials list is blank and can’t force a refresh. Signed out and back in but no change. This would be great if a copper was asking to see my license!

Overseas travel

Currently overseas and the app and LinkedIn website is blocked outside of aust.. cannot access my drivers license.. not happy

No high risk support?

Why does it support everything except high risk licenses?

Simple

It’s fast and straightforward - I got my rego renewed without navigating complex websites

It’s ok

I just find it frustrating when it logs you out, and I should be able to add to my wallet on iPhone.

Overseas travel

Currently overseas and the app and LinkedIn website is blocked outside of aust.. cannot access my drivers license.. not happy

MySAGOV

Pretty useless to be honest constantly putting in pass numbers still have to go to service SA to renew my licence. Waste of taxpayer money if you ask me

Mr

Keeps logging out

Thank you

Incredible Services #jio

Paul

Excellent experience

Logs customer out unnecessarily every month

I have previously contacted the relevant department to request a change to how the app functions. If you only use it occasionally it locks you out each time and forces you to do two factor authentication to re-login. Pointless and annoying when you have an iPhone with Face ID and remote wipe capability (especially given you have to enter your password AND 2FA in public if you are trying to use it and have been logged out).
Automatic logout when you only use it occasionally is purely an annoyance for the customer and adds no safety. Other than that it works okay, and it’s good to have a phone copy of one’s license on the infrequent occasions you do need it.
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Cannot log back in the app

App suddenly logged me out and now cannot log back in. Stuck at page identity.sa.gov.au but only showing loading then app crashes.