Worst app
This app is not fit for use. Constantly logs me out then deletes all my credentials- so can’t be used as a reliable alternative to a hard license. Hopeless.
Rubbish
Always locks you out and you can get in, having to constantly login, useless
Misleading
I renewed my drivers licence but the app does not recognise this and warns that your licence is about to expire even though it has been renewed. It’s misleading and inaccurate. Very disappointing.
Mr.
MySAGOV app is very useful because it contains all the necessary information and it is very easy to login using the 4 digits code or create a new password.
Drivers License Renewal
Renewed Drivers License and updated photo as it was a former TAFE Photo and it has already been uploaded! Great job mySAGOV, I’m happy. Very straight forward process, Better than the TAFE photo with a blouse on. Thank you
Digital licences and renewals are awesome!
This is a great app because you always have your drivers licence with you even
If you leave your hard copy one at home.
Also the push notifications that your vehicle registrations are coming due for renewal is so handy.
Would highly recommend.
If you leave your hard copy one at home.
Also the push notifications that your vehicle registrations are coming due for renewal is so handy.
Would highly recommend.
Validation
The site asks for my digital licence to validate, however I cannot access this until I validate. Very confusing
Congratulations on the worst app in history
Absolute abomination. Never works. Have to sign in, sign out, sign in just to see your license. Joke.
Typical Govt App
I wonder if the Govt will ever get ppl with tech competence to develop their Apps - this is typically woeful!
My SA GOV App?
Where has all the money gone? The “App” is extremely glitchy - when it works. Password resets are impossible, even when one takes the time to visit Services SA, they cannot do anything to help despite their best efforts. From an IT standpoint the “App” is a joke. Every single time it asks me to login, it just takes me around in circles until it seems to “have had its fun”! Completely nonsensical operation; whom did you hire? Empirically not anyone vested in coding!! It is an embarrassment to our great State & should be overhauled by a competent - not corrupt - team. I am annoyed and disgusted!! Most people I know never bothered to check-in because they were sick of holding up lines just because a Statutory Government App doesn’t work!! I wrote that during “The Epidemic”, sorry, Pandemic. Now Feb 2025, I cannot say that the coding has improved sufficiently - not for a Government site”. Frankly it is embarrassing, extremely. For well over a week I was not allowed access without excuse. I have been told in no uncertain terms by Services SA an several actual Police Officers that I am able to use this site 100% of the time, for identification purposes et cetera. This is empirically not the case when the mySAGOV states that it ‘cannot sync’. This puts me and many others in a position where we shall be fined, all because the same government that they are working for is seemingly doing little more than revenue raising - that is how any one with more than a double-digit IQ would surmise. If the government site is not working for over a week, we deserve notification!!!!! NBN, my ISP and virtually everyone else does provide pertinent and timely updates on their services, why cannot the government? I had no choice but to give 1 star, I would give less to this ill-coded, clearly not checked and definitely not verified in the approval phase. Yes, I have worked under Official Secrecy for our DoD, ETSA, et cetera so I understand how Controlled Documents work and I can say with absolute confidence that such a platform would not pass scrutiny. If you force us to have it and use it then make it something that we can actually use, not just a headache that may lead us to expiation notices. That does not make sense to the conscious.
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Very bad
All the time had to change the password… When I want to in
Awful user experience
Constantly have to reenter details.
User-Friendly & Straightforward
This app is smooth, simple, and very easy to navigate. Everything is straightforward and user-friendly.
Highly recommended!
Highly recommended!
Application
Keep logging me out !!!!!!!
What has happened to the app?
My iPad has all my original data and information on it still but my phone has lost all the credentials, as has my wife’s phone lost hers. The phones tell us that no credentials have been added yet. This was very annoying when I needed to show my digital licence to check into accommodation. I cannot figure how to retrieve all of the registration and licence details that were on the phone and often used, yet are still on the iPad that I do not carry with me all the time. Is this SA Gov update or an Apple issue? Do I have to rescan and re-enter all the data? What rubbish and so much time lost in trying to correct it.
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Very helpful app
Very handy and helpful
Logs customer out unnecessarily every month
I have contacted the relevant department a few times to request a change to how the app functions. If you only use it occasionally it locks you out each time and forces you to do two factor authentication to re-login. Pointless and annoying when you have an iPhone with Face ID and remote wipe capability (especially given you have to enter your password AND 2FA in public if you are trying to use it and have been logged out).
Automatic logout when you only use it occasionally is purely an annoyance for the customer and adds no safety. Other than that it works okay, and it’s good to have a phone copy of one’s license on the infrequent occasions you do need it.
Automatic logout when you only use it occasionally is purely an annoyance for the customer and adds no safety. Other than that it works okay, and it’s good to have a phone copy of one’s license on the infrequent occasions you do need it.
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Digital ID
This is just digital ID by stealth, don’t be fooled people.
Busted?
App not functioning since latest update? Credentials list is blank and can’t force a refresh. Signed out and back in but no change. This would be great if a copper was asking to see my license!
Overseas travel
Currently overseas and the app and LinkedIn website is blocked outside of aust.. cannot access my drivers license.. not happy