mySAGOV User Reviews

mySAGOV
mySAGOV
State Government of South Australia

Customer Experience

Positive experience37.1% of reviews
Neutral4.5% of reviews
Negative experience58.4% of reviews

~ Based on 89 written reviews from the US App Store.

Is mySAGOV Safe?

mySAGOV appears safe based on user ratings. AppsHunter Safety Score for mySAGOV is 93/100.

This assessment is based on 72,777 user ratings, with an App Store average of 4.7/5.

Is mySAGOV Legit?

mySAGOV appears to be a legitimate app. AppsHunter Legitimacy Score for mySAGOV is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very helpful app

Very handy and helpful

Logs customer out unnecessarily every month

I have contacted the relevant department a few times to request a change to how the app functions. If you only use it occasionally it locks you out each time and forces you to do two factor authentication to re-login. Pointless and annoying when you have an iPhone with Face ID and remote wipe capability (especially given you have to enter your password AND 2FA in public if you are trying to use it and have been logged out).
Automatic logout when you only use it occasionally is purely an annoyance for the customer and adds no safety. Other than that it works okay, and it’s good to have a phone copy of one’s license on the infrequent occasions you do need it.
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Digital ID

This is just digital ID by stealth, don’t be fooled people.

Busted?

App not functioning since latest update? Credentials list is blank and can’t force a refresh. Signed out and back in but no change. This would be great if a copper was asking to see my license!

Overseas travel

Currently overseas and the app and LinkedIn website is blocked outside of aust.. cannot access my drivers license.. not happy

No high risk support?

Why does it support everything except high risk licenses?

Simple

It’s fast and straightforward - I got my rego renewed without navigating complex websites

It’s ok

I just find it frustrating when it logs you out, and I should be able to add to my wallet on iPhone.

Overseas travel

Currently overseas and the app and LinkedIn website is blocked outside of aust.. cannot access my drivers license.. not happy

MySAGOV

Pretty useless to be honest constantly putting in pass numbers still have to go to service SA to renew my licence. Waste of taxpayer money if you ask me

Mr

Keeps logging out

Thank you

Incredible Services #jio

Paul

Excellent experience

Logs customer out unnecessarily every month

I have previously contacted the relevant department to request a change to how the app functions. If you only use it occasionally it locks you out each time and forces you to do two factor authentication to re-login. Pointless and annoying when you have an iPhone with Face ID and remote wipe capability (especially given you have to enter your password AND 2FA in public if you are trying to use it and have been logged out).
Automatic logout when you only use it occasionally is purely an annoyance for the customer and adds no safety. Other than that it works okay, and it’s good to have a phone copy of one’s license on the infrequent occasions you do need it.
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Cannot log back in the app

App suddenly logged me out and now cannot log back in. Stuck at page identity.sa.gov.au but only showing loading then app crashes.

No notification

Horrible app. It does not notify user for rego expiry regardless of the notification being set to on

Absolutely useless

It works well when it works. Most of time it won’t work. Asks revalidate, and request internet connection when it’s clearly on 5g

Good App

Must be able to link all licenses.

EZY to use

I like mySAGOV, ezy site to use and has all the info you need 😊

Excellent app

The app is so simple and fills all the needs of the consumers I believe