I love sol ark
Im in love with all my system tu this app is the best
Wont log you in
Won’t take my existing acct info that I know works. Requires a new pw and a security code to your email and then still will not log me in. Dumb and useless. Update: developer replied said there was a known bug that was fixed. Still same problem. Even if they ever fix this, it is still stupid software: you required to ask for a confirmation code which when you finally get it from your email, you only have 30 seconds total to enter the code and your password and repeat your password. If you make a typo mistake, you can’t see your passwords so you can’t get anything right this is so dumb for this little app
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Notifications
Fix plant notifications, specially during power outages
Better but glitchy
Logs out by itself too often and no provision to log in w/biometrics . Please update this.
I like some of the updated additions, can we get a widget with Batt% / Solar ?
Overall, the better look and much more ability to adjust settings and view the whole picture of your solar system, but still need to work out some of the glitches the load disappeared completely but was still visible on the old app. I don’t like how when you press to activate a drop down menu it gives you an erase x .
I like some of the updated additions, can we get a widget with Batt% / Solar ?
Overall, the better look and much more ability to adjust settings and view the whole picture of your solar system, but still need to work out some of the glitches the load disappeared completely but was still visible on the old app. I don’t like how when you press to activate a drop down menu it gives you an erase x .
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Array monitoring
The app does not show me if either of my arrays have blown a fuse or not. The old app does.
Better but still needs work
App is better than first version, looks much cooler. But it’s still hiccups! It’s been quite frustrating that I just got this system, seems to work okay, then a week later it glitches. I think what bothers me is that it’s more than once, and that’s why I can only give it two stars. Worked excellent and it was awesome when I installed CTs for more accurate readings, and a week later guess what? I get some error alerts that it failed to fetch data. Come on solark!!!
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Better but glitchy
Logs out by itself too often and no provision to log in w/biometrics . Please update this.
Overall, the better look and much more ability to adjust settings and view the whole picture of your solar system, but still need to work out some of the glitches the load disappeared completely but was still visible on the old app. I don’t like how when you press to activate a drop down menu it gives you an erase x .
Overall, the better look and much more ability to adjust settings and view the whole picture of your solar system, but still need to work out some of the glitches the load disappeared completely but was still visible on the old app. I don’t like how when you press to activate a drop down menu it gives you an erase x .
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Fantastic
I am so happy you guys support this app and it actually works. Too many companies show an app to get the sale and once everyone buys the product they don’t support it or update it. This one is actually amazing and I use it every day. Even the graphics are great!! Thank you!!
Excellent
Very polished interface and the included functions all work great.
Use 10x Day
Absolutely love the mysolark app and online features. Use a LOT, especially to monitor my system during cloudy or rainy weather patterns.
Security
They’ve set up security now on my inverter but I make any changes because they set the wrong password even though it tells you what the password should be and where to find it. It doesn’t work. I’m locked out of making changes except at the inverter itself. It would be nice if changes like this were e-mailed to users ahead of time vs making changes and then letting us find out and can’t make the changes we need now without support.
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Like this App
Better design and easier to understand than the other one.
Better Graphics!
Pretty much the same info, but the graphics are much better.
Where are all features?
This app needs lot of improvements. Options, buttons and features are located is counterintuitive location. All detailled analytic data disappeared from previous version. Graph gets frozen to the time. Next day, the visual is outdated. Can't get a nice overall view of current inverter data/status in an adaptative ipad fullscreen view.
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More accurate but missing some features
Unless I just can’t figure it out it would be nice to pull up the individual inverter input outputs and such like you can on the old app
Great Products & Customer Service
Had my two 15K’s now for almost 2 years with no issues , and every time I needed help with programming their service department did it all remotely- highly recommend
Better, but still requires work
Much improved over v1, but still a few areas could use improvement:
- notifications when grid is offline and battery kicks in
- notifications when battery is low
- constantly requesting login every couple of days.
- notifications of errors
- do not need a large drawing of a house that cannot be removed
- ability to choose colors on graphs. Most important import and export are too dark and similar.
- it is very easily to trigger editing mode when trying to scroll through the data. Can we turn that off?
- download detailed power consumption data to compare with utility and find if a solar panel is not behaving well. For example, we input size of array and calculate peak power for the day and display that as percentage of array performance.
- notifications when grid is offline and battery kicks in
- notifications when battery is low
- constantly requesting login every couple of days.
- notifications of errors
- do not need a large drawing of a house that cannot be removed
- ability to choose colors on graphs. Most important import and export are too dark and similar.
- it is very easily to trigger editing mode when trying to scroll through the data. Can we turn that off?
- download detailed power consumption data to compare with utility and find if a solar panel is not behaving well. For example, we input size of array and calculate peak power for the day and display that as percentage of array performance.
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Amazing
The new MySolArk v2 platform is a huge upgrade with more advanced features, and a robust look that all customers will love! Look forward to continuing using the app in the future!!!
Clear Interface & User Friendly
Solark’s new app is great. I love the informative front page. Easy to understand and navigate.
Current data display out of date
The sun set 30 minutes ago and the app shows the kw input data from an hour ago.
The app is super useful when it accurately reports power flow.
The app is super useful when it accurately reports power flow.
