App crashes mid report
This app is a nice concept but crashes partway through submitting an issue.
Almost useless
Log in failures anymore through the app and have to use a browser.
Useless
No link for payments for city services.
What a Downgrade
The old app was fine; I don’t understand the purpose of this new one. I use the app just to pay my bill every month. I expected they would upgrade to add that feature but I still can’t. Very disappointing.
My 311
This app is absolutely garbage, couldn’t even pay a bill on it, difficult to navigate, very slim on its ability to do anything past a service request. Astonishing that they could even create an app this terrible. Pretty much useless.




