mystc KW User Reviews

mystc KW
mystc KW
Kuwait Communication Company Public Shareholding

Customer Experience

Positive experience27.1% of reviews
Neutral3.1% of reviews
Negative experience69.8% of reviews

~ Based on 129 written reviews from the US App Store.

What users say

Is mystc KW Safe?

mystc KW has mixed safety signals based on user ratings. AppsHunter Safety Score for mystc KW is 64/100.

This assessment is based on 468 user ratings, with an App Store average of 3.2/5.

Safety Analysis

51.7% of ratings point to a safe experience
6.0% of ratings suggest some concerns
42.3% of ratings point to a risky experience

~ Based on 468 App Store ratings for mystc KW.

Is mystc KW Legit?

mystc KW appears to be a legitimate app. AppsHunter Legitimacy Score for mystc KW is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Goood

Good

Response from developer

Thank you for your comment. We are always wishful to provide the best service for our customers

My wonderful Stc

Thanks Stc for All your service, support and network

Response from developer

Thank you for your comment. We are always wishful to provide the best service for our customers

Let’s go Furthet

User friendly journey & cleaner layouts, easier access to services & customisable homepage

Response from developer

Thank you for your comment. We are always wishful to provide the best service for our customers

Finally a better version of STC app

Glad to see that stc finally have a respectable app to use. The experience is much much better than the older version. For those of us who only have data services, we can now login using social media or alternative methods! The layout is also much cleaner than before. Keep it up 👍🏼

Response from developer

Thank you for your comment. We are always wishful to provide the best service for our customers

Latest app is amazing!!😍

Finally the newer version is out now, love the dark mode on it. Way smoother that the last one. Grear app experience.

Response from developer

Thank you for your comment. We are always wishful to provide the best service for our customers

Worst Telecom App!

Shame how a telecom at the size of STC can’t manage to have a decent responsive app like Zain & Ooredoo, Horrible slow unresponsive forever loading app!!!! Do you guys even read or care about customer feedback?

Response from developer

We are sorry to hear what you faced, and we apologize for any inconvenience caused. Kindly contact us by using our WhatsApp service on 50055102 or via online chat option from our website www.stc.com.kw and we will do the needful at our earliest

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Renovation the app

In my opinion the developer need to redevelop this app from scratch

Response from developer

We are sorry to hear what you faced, and we apologize for any inconvenience caused. Kindly contact us by using our WhatsApp service on 50055102 or via online chat option from our website www.stc.com.kw and we will do the needful at our earliest

Horrible app!

How a company as big as STC just couldn’t have a reliable app just like Zain & Ooredoo!!! This app is super slow and if you press on any link example smartphones it will load forever until nothing happens! Those behind this app should be fired.

Response from developer

We are sorry to hear what you faced, and we apologize for any inconvenience caused. Kindly contact us by using our WhatsApp service on 50055102 or via online chat option from our website www.stc.com.kw and we will do the needful at our earliest

Multiple Issues Affecting User Experience

The stc app has serious performance issues and is often slow and unresponsive. The “your Commitments” section does not display all active commitments and lacks a “View All” option, making it impossible to see full details directly within the app. To review everything, I am forced to open the bill !!!, which frequently fails to load due to the app freezing!!!!.

There is also a major issue with the Qitaf Rewards section. When attempting to redeem any reward, the app shows a message asking me to pay my bill even though it has already been paid, which prevents me from using my rewards!!!.

In addition, I am unable to edit or update my contact details. The alternative number, email address, and physical address cannot be changed in the Contact Details section. Overall, the user experience is very poor and the app urgently needs performance and usability improvements.
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Response from developer

We are sorry to hear what you faced, and we apologize for any inconvenience caused. Kindly contact us by using our WhatsApp service on 50055102 or via online chat option from our website www.stc.com.kw and we will do the needful at our earliest

Very Glitchy

The app and the website is very glitchy and barely works sometimes everything takes forever to load

Response from developer

We are sorry to hear what you faced, and we apologize for any inconvenience caused. Kindly contact us by using our WhatsApp service on 50055102 or via online chat option from our website www.stc.com.kw and we will do the needful at our earliest

Good

Very good app keep going STC

Response from developer

Thank you for your comment. We are always wishful to provide the best service for our customers

فاشل

فاشل لا يوجد تطوير مع الايفون

اسوء ابلكيشن دايما معلق

اسوء ابلكيشن دايما معلق

التطبق لايعمل

التطبيق لايعمل

تطبيق فاشل

في كل مرة يتم تحديث التطبيق فيها نتوقع أشياء ايجابية وتطوير
من شأنه التسهيل على المستخدم
لكن الحقيقة ان هذا التطبيق من
فشل الى فشل ، وكل مرة يتم
تحديثه تتدهور أمور وتصبح
أسوأ ما كانت عليه قبل ان
يتم تحديثه .

؟

سيء جدا جدا ليش معلق دايم !!! عندي ٦خطوط بحولهم شركه اخرى

Login error

I’ve been trying to login cause i need to pay but it’s telling me i need to update for me to be able to login but there’s no new update!! What am i supposed to do?

الابلكيشن دايما معلق

معلق دايما

اسوء التطبيقات كمية تعليق وتحديثات تغثك تكون مستعجل ويتاخرون

سيء