Awesome characters
Cheating game
Love the game but….
1. I paid for a weeks unlimited play but there are only enough levels to complete in one day - I have NEVER encountered this in any game.
2. I installed this app through IMVU playtime web and after playing was advised you would not give rewards because I either already had the game, app is no longer available or I never opened up (all of which are untrue.
Good concept but extremely poor execution.
Mucho fun-o
Hidden items
Just horrible
Response from developer
Dear Player, we appreciate you making us aware of your negative experience. We strive to provide excellent customer service, so to help us route your complaint to the appropriate department who can address your concerns, we'd be grateful if you send a message to our Support team by e-mail support@playcus.com. Thank you!
Updates
Duped
Locked scenes
Response from developer
Hello, We are sincerely sorry for your experience. We appreciate your patience, and will be happy to solve this issue for you. Please provide us with more information, it will help us better understand and find the best way to move forward with your request.
Really love this game
Response from developer
Thank you so much for the positive feedback! We're thrilled to hear that you're enjoying the game.
Entertaining
Unique
Response from developer
We appreciate your kind words and 5-star rating! It means a lot to us that you're having a great experience.
Blocked hidden art
Response from developer
Hello, We are sincerely sorry for your experience. Kindly clarify your issue with more details and we will do our best to resolve it. We would like the opportunity to investigate your feedback further so that our development team will definitely consider your opinion and make the game better.
Might be a good game but …..
Bugs
Response from developer
Thank you for your feedback. We apologize for any inconvenience. Our team is actively addressing the reported issues and will release updates to improve your experience soon.
Great game
Hidden items game
The other annoying part is the advert that keeps popping up - “whispers” - which is 17yrs +. This game is for 4yrs +, so why are you showing adult themed adverts on games for very young children?
Ads are ridiculous
Not happy
Response from developer
Hello, we apologize that you are experiencing such an issue with the game. Please try restarting your device. If that doesn't work, please contact us by e-mail support@playcus.com so that our support team may assist you. Thank you!
